68 Reviews of Folsom Lake Hyundai - Service Center
Very good in technical recommendations. Honest and accommodating to every questions related to vehicle concerns. Excellent service advisor. Honest and accommodating to every questions related to vehicle concerns. Excellent service advisor. More
Chase was very helpful in notifying me about the timing of my motor replacement. Though it took a little longer than expected, it was done well. When I arrived home, the battery was dead and I had to call of my motor replacement. Though it took a little longer than expected, it was done well. When I arrived home, the battery was dead and I had to call AAA for jumpstart. More
Their service department was super slow and didn't communicate well about status updates. Another costumer had the same issue but they had their car for a week and didn't relay simple things like an a communicate well about status updates. Another costumer had the same issue but they had their car for a week and didn't relay simple things like an air filter needed to be changed. Now she has to bring it back to get it changed out. Just not happy with their service department. Roseville was super efficient and helpful. More
I went over to Folsom Hyundai for service and Mark was the one who helped me. He was very polite and helpful and answered my questions. I also needed help figuring out some things about my brand new car a the one who helped me. He was very polite and helpful and answered my questions. I also needed help figuring out some things about my brand new car and he took the time to explain everything to me. I always leave Folsom Hyundai happy :) More
Maria is friendly, very helpful, and competent. She helped me getting to the bottom of my concerns She helped me getting to the bottom of my concerns More
Jett provide excellent customer service and even called an uber to take me home and back to pick my car up an uber to take me home and back to pick my car up More
They have always done what is needed and offer future problems without feeling pressured. Friendly service. problems without feeling pressured. Friendly service. More
I took my two cars for recall and they convense me to do alignments on my two cars, they promised me in three hours the service will be done an my cars will be ready. After 3 hours none of my cars is ready. alignments on my two cars, they promised me in three hours the service will be done an my cars will be ready. After 3 hours none of my cars is ready. They did alignment on my one of my car elantra but the result apear almost the same. So i dont trust what they did in the service. More