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Folsom Lake Hyundai - Service Center

Folsom, CA

4.4
78 Reviews
Call Service Center (916) 293-4760

78 Reviews of Folsom Lake Hyundai - Service Center

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October 04, 2024

Very pleased with the service I received as usual. I have never had any problems with the service dept. and will continue to bring my car here for service. More

by DWIGHTKRIEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jett
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Oct 04, 2024 -

Folsom Lake Hyundai responded

Thank you for sharing your positive experience with the service department at Folsom Lake Hyundai, Dwight! We're delighted to know that you're consistently pleased and look forward to continuing to serve you in the future.

August 31, 2024

Service was completed as expected. Was not greeted when arriving for service. Only one service person working when I came in and he did not greet me. Waited for 5 minutes before anothe More

by dlruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Flores
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Sep 03, 2024 -

Folsom Lake Hyundai responded

Thank you for your feedback. We're glad to hear the service was completed as expected, but we're sorry about the initial wait and lack of greeting at Folsom Lake Hyundai. We'll work on improving our customer service experience moving forward!

August 25, 2024

Jim , Service employee provided professional service and useful information. Professional, friendly and helpful. Well done . More

by pereilly2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Blakenship
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Aug 26, 2024 -

Folsom Lake Hyundai responded

We're delighted to hear that Jim provided you with professional and helpful service at Folsom Lake Hyundai. Thanks for the positive feedback!

July 31, 2024

Very pleasant and knowledgeable as to why you came in and also clean waiting area. More

by debraroe27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Folsom Lake Hyundai responded

Debra, your kind review warms our hearts! Thank you from the Folsom Lake Hyundai Team.

July 24, 2024

Jim got me in and without a problem. He went over the bill when I got back to pick up my car. Did an excellent job. More

by rulbricht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Folsom Lake Hyundai responded

We're glad to hear Jim provided excellent service and made your visit smooth at Folsom Lake Hyundai. Thanks for sharing your experience!

June 28, 2024

Jett was great! Very responsive and quick to get back to me. Thanks for getting our car fixed as timely as possible. More

by pllightfield
Recommend Dealer
Yes
Employees Worked With
Jett
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Jun 28, 2024 -

Folsom Lake Hyundai responded

We're glad to hear Jett provided such responsive service and got your car fixed quickly! Thanks for choosing Folsom Lake Hyundai.

June 28, 2024

Excellent service! Appreciated the round-trip UBER ride instead of waiting at the facility. Thank you! More

by srodri1408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jett
Report | Print
Jun 28, 2024 -

Folsom Lake Hyundai responded

We're delighted to hear you appreciated the round-trip UBER ride and excellent service at Folsom Lake Hyundai. Thanks for sharing your positive experience!

June 20, 2024

Very friendly customer related dealership. . Great service and they have a nice waiting room while you wait for your vehicle. More

by terry.cooper69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor Mark
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Jun 21, 2024 -

Folsom Lake Hyundai responded

Thank you for the positive feedback, Terry! We're glad to hear that our team at Folsom Lake Hyundai provided great service and a comfortable waiting area. We appreciate your support!

June 11, 2024

Chase was awesome! He kept me informed the entire time and took great care of me! I will always keep coming back to Folsom hyundai because of the great treatment More

by Jody Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase in the service department was wonderful
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Jun 11, 2024 -

Folsom Lake Hyundai responded

Jody, we're delighted to hear that Chase provided such excellent service! Thanks for your loyalty and kind words about Folsom Lake Hyundai. See you next time!

May 30, 2024

Service was excellent as usual. My advisor Mark was professional and kept me informed as service progressed. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Folsom Lake Hyundai responded

Robert, we're glad to hear that Mark provided excellent service and kept you informed throughout your visit at Folsom Lake Hyundai. Thanks for the positive feedback!

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