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Folsom Lake Hyundai - Service Center

Folsom, CA

4.3
68 Reviews
Call Service Center (916) 293-4760

68 Reviews of Folsom Lake Hyundai - Service Center

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November 08, 2024

Customer service is very good. I haven't had any problems with my automobile 🚘 after it has been taken care of. I'm happy with the service. More

by eanthony1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Folsom Lake Hyundai responded

Anthony, we're delighted to hear you're satisfied with the service at Folsom Lake Hyundai and that your car is running smoothly. Thank you for sharing your experience!

November 07, 2024

I bought my Santa Fe at this dealership and I am very much like to come back all the time for service and the service personnel doing their job very professionally. I would recommend this dealership for More

by genediamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Folsom Lake Hyundai responded

Thank you for your recommendation! We're delighted to hear that you're pleased with both your Santa Fe and the service at Folsom Lake Hyundai. We look forward to seeing you again soon!

October 25, 2024

Glad to see they have more inventory. All the staff was friendly and helpful. We would recommend to family and friends. More

by carolwillard823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Folsom Lake Hyundai responded

Carol, we're delighted to hear that you had a positive experience with our team at Folsom Lake Hyundai and appreciated the increased inventory. Thank you for recommending us to your family and friends!

October 23, 2024

1:30 apoint for ABS fuze recall, car didn't goo into service bay until 2:45 didn't get car til 3:35. Lousy Service for 20 minute repair More

by craigpac
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
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Oct 24, 2024 -

Folsom Lake Hyundai responded

I apologize for the delay you experienced during your appointment. We strive to provide timely service, and it's disappointing to hear we fell short in this instance. Please feel free to reach out if you'd like to discuss further or have any other concerns. Thank you, Pedro Espinoza - Service Manager - (916) 365-8000 X 139

October 19, 2024

Jim was incredibly helpful. He is an A plus with communication and support! I appreciate his help and always having an easy time with appointments and getting all the help I nee More

by maxkale72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Groberski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Folsom Lake Hyundai responded

We're delighted to hear that Jim provided excellent communication and support during your visits to Folsom Lake Hyundai, Max. Thank you for sharing your experience, and we're here whenever you need assistance!

October 12, 2024

Had an appointment Monday at 10:15 car was there was looked at park and nobody informed me until I called Wednesday before they started to work on it. I lost two days and had to rent a car an extra two More

by 19945marine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Folsom Lake Hyundai responded

I apologize for the inconvenience you experienced with your appointment. We strive to honor our commitments and keep our customers informed, so it's disappointing to hear about this oversight. We will be sure to discuss this with our team to ensure this does not happen again. Please reach out if you'd like to discuss further or have any other concerns. Thank you, Pedro Espinoza - Service Manager - (916) 365-8000 X 139

October 10, 2024

GREAT! OTHER THAN NOT GETTING THE WIND SHIELD WASHER I ASKED FOR. NICE PEOPLE, GOOD SERVICE!. More

by flip.black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Folsom Lake Hyundai responded

We are glad to hear that you had a positive experience with our team, but we apologize for any mishap with your windshield. We would be happy to address this with you at any point if you reach out to us. Thank you.

October 07, 2024

Jimmy was very helpful. He took care of my needs - from setting up the appointment up to the time all repair work was finished. More

by atiko.cebu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Blankenship
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Oct 07, 2024 -

Folsom Lake Hyundai responded

We're delighted to hear that Jimmy provided such helpful service at Folsom Lake Hyundai! It's great knowing your needs were well taken care of from start to finish. Thank you for sharing this positive experience with us!

October 04, 2024

Very pleased with the service I received as usual. I have never had any problems with the service dept. and will continue to bring my car here for service. More

by DWIGHTKRIEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jett
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Oct 04, 2024 -

Folsom Lake Hyundai responded

Thank you for sharing your positive experience with the service department at Folsom Lake Hyundai, Dwight! We're delighted to know that you're consistently pleased and look forward to continuing to serve you in the future.

October 04, 2024

Folsom Lake Hyundai has always been friendly and helpful. We have been doing business with them for at least 10 years. Our last two vehicles have been Hyundais. We have had no problems with them at all and More

by Fridaychild33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Oct 04, 2024 -

Folsom Lake Hyundai responded

Thank you for your loyalty and support over the years! We're delighted to hear that Folsom Lake Hyundai has consistently provided friendly and helpful service, keeping your vehicles in top shape. We look forward to continuing our relationship with you!

Oct 07, 2024 -

Fridaychild33 responded

Folsom Lake Hyundai is my first choice for any and all service needs. They take seriously the customer’s needs and time constraints. They keep the customer informed of progress and anticipated time frame.

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