Folsom Lake Hyundai

They went the extra mile to find the car I wanted. Worked with me to find the best financing. Worked with me to find the best financing. More

Service Center employee JET V makes the entire Service Center first rate! I went to the center to see if anyone could help me retrieve my driver's license and credit card which I dropped into a very small Center first rate! I went to the center to see if anyone could help me retrieve my driver's license and credit card which I dropped into a very small slit next to the emergency brake. Jet was amazing -- he was able to dismantle enough plastic in the console so he could reach in and get the cards. He probably saved me $500 in those 15 minutes because now I don't need to take apart the entire interior. This young man is so genuine and sincere -- I wish he could also be my banker, my dog trainer, and my dentist! Terrific attitude; he will definitely help you in any way he can More

All personnel were polite, relatable, focused and easy to work with. They work hard to locate a vehicle that met out needs and even delivered it to our door. work with. They work hard to locate a vehicle that met out needs and even delivered it to our door. More

Service was done professionally, communication was clear, and the staff were friendly. I don't ask for much more for such a transaction. and the staff were friendly. I don't ask for much more for such a transaction. More

It’s really nice to meet with John. He really help us to answer all my questions regarding car and purchase. He really help us to answer all my questions regarding car and purchase. More

The service was much better than expected considering the situation of the remodeling presently taking place at the dealership. Friendly and informative service was provided during the entire service. Free U situation of the remodeling presently taking place at the dealership. Friendly and informative service was provided during the entire service. Free Uber service was also provided to and from our home. Folsom Lake Hyundai provided us a very positive experience in servicing our vehicle! More

A very good experience dealing with John Crooks at Folsom Lake Hyundai. He was very helpful as I navigated my way through buying a new vehicle. Lake Hyundai. He was very helpful as I navigated my way through buying a new vehicle. More

Worst experience of my life. Was told it would take upto 2 hrs for recall fix. I was there for 4 plus hours. Also Mark was rude and i quote, told me if i wasn't happy then i s Was told it would take upto 2 hrs for recall fix. I was there for 4 plus hours. Also Mark was rude and i quote, told me if i wasn't happy then i should go elsewhere. There is more to it, but better said in person. More

I was in for a recall on my Genesis 25th of July. A job that was to take no more than 2 hrs. took over 4 hrs. The trailer ( waiting area) had no water, coffee or bathroom. My service adviser was r A job that was to take no more than 2 hrs. took over 4 hrs. The trailer ( waiting area) had no water, coffee or bathroom. My service adviser was rude and told me if I didn’t like it there I could just go somewhere else. His exact words. Needless to say I won’t be going back here and will have my daughter take her Hyundai to Roseville. The management needs to pay closer attention to their employees. As the owner of my own business the service rep would have been fired on the spot. More

This dealer was basically dishonest by lying by omission since the day we bought the car. Every time we had to bring it in for work they either deceived or overcharged us. They were unorganized and the loun since the day we bought the car. Every time we had to bring it in for work they either deceived or overcharged us. They were unorganized and the lounge was unkept. I can go on for a long time with a number of complaints of problems but I can just do a comparison with this dealership with the VW dealership which has gone out of business because of their horrible business practices. I regret buying from this dealer. More