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Folsom Lake Hyundai

Folsom, CA

4.5
765 Reviews
New & Improved! New Management & New Team Members! Our goal at Folsom Lake Hyundai is to exceed your expectations whenever possible. Since our beginning in 2011, hundreds of vehicles have been purchased and found homes with some of the greatest people ever, our customers. Our store is the top ranked Certified Pre-Owned store in the region. Most of our associates have been in the industry for over 10 years. We are proud to have all three Hyundai dealers in the greater Sacramento area ranging from right here in Stockton to Folsom & Roseville. We look forward to continuing to grow to allow us to provide the very best in sales and service. Whether you are an existing customer or just searching for a great deal, Folsom Lake Hyundai wants to be your automobile dealer. We are committed to providing the best possible customer service and treating every customer with the appreciation and respect they deserve. Our goal is to do our best and to be the best for you, our customer. So introduce your family to our family so we can show you why we want to earn your business and how we will earn your trust. Come see what thousands of satisfied customers already know here at Folsom Lake Hyundai. Folsom Lake Hyundai has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. We are California's price leader. We have over 500 cars in inventory on over six acres. The largest selection anywhere in California. We have an award winning management team and Service department. We invite you in to visit our beautiful showroom, meet our friendly staff and take advantage of the lowest price on the hottest car on the market today. Our commitment
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12530 Auto Mall Cir

Folsom, CA

95630

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Showing 765 reviews

December 14, 2023

Have used them for years but unfortunately they are constantly under new management and never a familiar face anymore. Service dept is much slower and not as dependable or personable as they used to be More

by Hillshaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Dec 14, 2023 -

Folsom Lake Hyundai responded

I appreciate your long-term loyalty to Folsom Lake Hyundai and we're glad to hear Maria was able to help you during your wait. I'm sorry to learn about the changes you've noticed. We'll certainly take your feedback into account as we strive for continuous improvement, especially in our service department. If there is anything else you would like to discuss, please don't hesitate to reach out. Thank you, Pedro Espinoza - Service Manager - (916) 365-8000 X 139

December 12, 2023

I never had any problems with getting my car serviced over the past five years More

by jeffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jettarine
Dec 12, 2023 -

Folsom Lake Hyundai responded

Thank you for reviewing Folsom Lake Hyundai! We hope you have a stellar day!

November 28, 2023

Thank you Chase for taking care of my recall on my 2011 Hyundai Sonata. I appreciate how quickly this service was completed and thank you for handling this so well. More

by Lynnekent943@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase was very professional, and took care of the recall servicing on my vehicle
Nov 29, 2023 -

Folsom Lake Hyundai responded

We're glad to know that Chase was able to assist with your recall service quickly and efficiently at Folsom Lake Hyundai. Thanks for the positive feedback!

November 22, 2023

Franky was an excellent salesperson. He answered all our questions and explained things well. He was also very friendly. More

by kesea8190
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Francisco Venegas & AJ Arash
Nov 22, 2023 -

Folsom Lake Hyundai responded

We're glad to know that Franky was able to assist you effectively and provide a friendly service at Folsom Lake Hyundai. Thank you for your positive feedback!

November 01, 2023

Mark is amazing! He is patient, knowledgeable, and extremely considerate to the reality of affording the car’s maintenance; but also careful not to sacrifice the inte More

by t_baldwin15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 01, 2023 -

Folsom Lake Hyundai responded

Tiffany, it's fantastic to know that Mark provided you with such a memorable experience here at Folsom Lake Hyundai. We're glad he could help get your car back in shape and provide peace of mind for the future! Thanks so much for sharing this review.

October 17, 2023

This is regarding service, reps are always so kind and helpful especially Chase who has worked with me multiple times More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Oct 17, 2023 -

Folsom Lake Hyundai responded

Judy, we're glad to know that Chase and our team at Folsom Lake Hyundai have been able to assist you effectively. We appreciate your kind words!

October 16, 2023

Even though they had construction my wait time was minimal. Jett did a fantastic job getting my vehicle serviced More

by dtech59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jettarine
Oct 16, 2023 -

dtech59 responded

Quick response to oil change

Oct 16, 2023 -

dtech59 responded

Great service

Oct 17, 2023 -

Folsom Lake Hyundai responded

Thank you for the review! We are thrilled to hear that you had a successful experience working with Jett and the Folsom Lake Hyundai team. Drive safely, and we hope to see you back!

October 12, 2023

Ron is amazing he goes above and beyond to make sure the customer is well taken care of. More

by alstonfriday
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ronald
Oct 13, 2023 -

Folsom Lake Hyundai responded

We are glad to hear that Ron has gone above and beyond to take care of you. Thank you for choosing Folsom Lake Hyundai!

October 06, 2023

Jett and Folsom Lake Hyundai were great. They took me on time, did the work quickly and thoroughly, and the car was ready earlier than they promised! More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jettarine
Oct 06, 2023 -

Folsom Lake Hyundai responded

Doc, it's fantastic to know that Jett and our team at Folsom Lake Hyundai were able to provide you with a quick and efficient service. We appreciate your feedback!

September 30, 2023

Amazing sales force to do business with bought two cars in two days because of the service More

by Ddavis4wine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald
Oct 02, 2023 -

Folsom Lake Hyundai responded

Thanks so much for leaving Folsom Lake Hyundai a five-star review! We'll give kudos to our sales team for their outstanding service. Enjoy both your new vehicles!

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