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Folsom Lake Hyundai

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.5
763 Reviews
New & Improved! New Management & New Team Members! Our goal at Folsom Lake Hyundai is to exceed your expectations whenever possible. Since our beginning in 2011, hundreds of vehicles have been purchased and found homes with some of the greatest people ever, our customers. Our store is the top ranked Certified Pre-Owned store in the region. Most of our associates have been in the industry for over 10 years. We are proud to have all three Hyundai dealers in the greater Sacramento area ranging from right here in Stockton to Folsom & Roseville. We look forward to continuing to grow to allow us to provide the very best in sales and service. Whether you are an existing customer or just searching for a great deal, Folsom Lake Hyundai wants to be your automobile dealer. We are committed to providing the best possible customer service and treating every customer with the appreciation and respect they deserve. Our goal is to do our best and to be the best for you, our customer. So introduce your family to our family so we can show you why we want to earn your business and how we will earn your trust. Come see what thousands of satisfied customers already know here at Folsom Lake Hyundai. Folsom Lake Hyundai has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. We are California's price leader. We have over 500 cars in inventory on over six acres. The largest selection anywhere in California. We have an award winning management team and Service department. We invite you in to visit our beautiful showroom, meet our friendly staff and take advantage of the lowest price on the hottest car on the market today. Our commitment
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12530 Auto Mall Cir

Folsom, CA

95630

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Showing 763 reviews

March 18, 2015

best local dealer So friendly with one of the best customer service experiences I've ever received. They drove all the way to grass valley and picked me up after I got More

by jdhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Groberski
Other Employees : David k
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Mar 19, 2015 -

Folsom Lake Hyundai responded

Hi Jdhill, Thank you so much for taking the time to share your experience with us. We are so glad you are enjoying your new Hyundai. We will be sure to share your feedback with Edwin & David, and the entire team here at Folsom Lake Hyundai. Our goal is to ensure that our customers know that their satisfaction is of the utmost importance. Feel free to tell your friends about us and come back to see us again for your next car service or purchase. We would love to see you again soon! You can also follow us on Facebook, Twitter & Google + for special offers and community events. Sincerely, Amanda Lawson

April 22, 2014

WORST DEALERSHIP EVER!!! This dealership is unbelievable! My husband went there on a Friday night to purchase us a family car. We loved this 2011 Chrysler town and country tha More

by AndresFamily
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
finance manager (name unknown) and a dealer named mike
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Mar 19, 2015 -

Folsom Lake Hyundai responded

Hello AndresFamily, Thank you for taking the time to share your experience with us. We apologize that you had a negative experience at our dealership. We have been in business for over 10 years and serve thousands of customers every week, we strive to create the best possible experience for our customers. In review of your situation, the area where I believe we can improve in the future is properly advising our customers that we are not able to "hold" vehicles, especially with no deposit being made. It is not uncommon for car dealerships in general to have people say that they are coming back and how much they love the vehicle, and then we never hear from them again. For that reason, it is not in the best interest of our customers as a whole nor from a business standpoint for us to "hold" vehicles without at the least receiving an appropriate deposit. We are, however, taking your feedback seriously and meeting with our team to discuss how we can improve the overall experience for our customers, and hope that we will have the opportunity to change your impression of our dealership in the future. If you have additional feedback, feel free to contact us to discuss further at alawson@hyundaistore.com. Sincerely, Amanda Lawson

November 25, 2011

Actually, I want to rate the Folsom Huyndai dealer which is the same owner as this Roseville and hope they can get feebback, the manager Drukoski ( he tried to hide his name so I can't speel it correctly) i More

by n1n1
Recommend Dealer
No
Employees Worked With
Drukoski manager
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