Folsom Lake Hyundai
Folsom, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 763 reviews
Folsom Hyundai is the best Hyundai in the area We went to two Hyundais and Folsom was by far superior. They had more car option and not the pushy salesmen that make you run. Great experience with A We went to two Hyundais and Folsom was by far superior. They had more car option and not the pushy salesmen that make you run. Great experience with Andrew, he was patient the multiple days and test drives we took. He was able to answer every question we had and seemed very trust worthy. He listened to our needs and concerns we had and answered them with confidence and accuracy. It was refreshing to come to Folsom Hyundai after dealing with over 6 other pushy dealerships that just wanted a deal and didn't care about the needs of their customers. I definitely recommend Folsom Hyundai and Andrew for the best car buying experience. More
Love you guys! Exactly what I wanted! No hassles! Sales went beyond their stock and found the exact car with the options I wanted ! Will definitely tell everyone abo Exactly what I wanted! No hassles! Sales went beyond their stock and found the exact car with the options I wanted ! Will definitely tell everyone about you guys! More
Love this dealership! As a first time buyer, I was nervous about being hassled by salespeople. On my first visit, Dave helped me figure out which model suited my needs and As a first time buyer, I was nervous about being hassled by salespeople. On my first visit, Dave helped me figure out which model suited my needs and I never felt pressured. Ultimately, the information and customer service he provided made my decision clear. I returned knowing that I wanted to purchase the Hyundai Elantra. Sam was patient, answered all my questions and secured the exact car I wanted. I also had the pleasure of dealing with Edwin, Tom and Art, who were all extremely helpful and friendly. I never felt any pressure to buy and the experience was amazing. I love my new car and I would definitely return to this dealership. I could not have dreamed of a better experience. More
Thank you!!! Great experience at Folsom Hyundai. Highly recommend David Lowrance. Very knowledgeable about their products and not pushy at all. Made purchasing Great experience at Folsom Hyundai. Highly recommend David Lowrance. Very knowledgeable about their products and not pushy at all. Made purchasing easy and not frustrating/stressful More
Great experience. I recommend Andrew as a salesperson as he was knowledgable and patient. We are very happy with our new lease. We planned to purchase a used car and I recommend Andrew as a salesperson as he was knowledgable and patient. We are very happy with our new lease. We planned to purchase a used car and ended up with a 2016 brand new Elantra with less of a car payment than planned. It is our daughters first car and they made it very affordable to have all the modern safety technology available. More
Thank you! Thank you for making our car purchase an enjoyable experience. We understood purchasing a new car is a long process but your sales and finance team di Thank you for making our car purchase an enjoyable experience. We understood purchasing a new car is a long process but your sales and finance team did a great job making the process as enjoyable as possible. Our negotiation process took several hours and well past dinner, however, with our two young kids in tow you unexpectedly asked if you could by our dinner as we finalized the deal. To us, that gesture was above and beyond what we expected and we wanted to make sure others folks heard about our experience. Thank you very much on the service and the new car! More
Good Salesman Our salesman, Andre, was very good and committed to our satisfaction and went out of his way to keep the dealership promises. I would recommend him. Our salesman, Andre, was very good and committed to our satisfaction and went out of his way to keep the dealership promises. I would recommend him. More
Pilot Program for Customer Service at a Car Dealership I don't know if Folsom Lake Hyundai is a pilot program for how dealers and car buyers should interact, but if it is not, it should be. Dealing with E I don't know if Folsom Lake Hyundai is a pilot program for how dealers and car buyers should interact, but if it is not, it should be. Dealing with Edwin and David was an unexpected surprise and we are very happy with the vehicle we purchased. Edwin strikes me as a manager who knows how to create a balance between accomplishing company objectives, while bending enough to meet the customer's needs, in order to make a deal happen and being enjoyable to work with through the process. My thought going into the process was that this was a game. The dealer plays the game, the buyer plays the game, and like in poker you're just trying to play your best hand. Edwin made the point that it isn't like poker because there is always a loser in that scenario and that his goal is to ensure that both parties feel like they won. It's a great approach and that's what happened when we purchased our car last night. David was also a very knowledgeable sales person and I felt as though his knowledge of the product was greater than my own. In comparison, we shopped at a couple other dealers and the sales staff was uneducated on their product, the sales managers were arrogant, and they had the attitude that they didn't care whether they earned our business or not. I don't think I've ever written a review for anything, which tells you how much I valued the experience yesterday with Edwin and David. More
The best car buying experience at Folsom Lake Hyundai!!!!!!! I have never had such an easy and enjoyable car buying experience! Edwin Guadamuz and Tom Ratcliffe provided exceptional customer service. From star I have never had such an easy and enjoyable car buying experience! Edwin Guadamuz and Tom Ratcliffe provided exceptional customer service. From start to finish, this was very smooth and easy. All portions of the transaction were professionally completed, from looking at available styles to the financing packages. The quality, service & no pressure professionalism of Edwin, Tom, and the entire staff was exceptional!!! I would recommend Folsom Lake Hyundai for anyone looking to purchase a vehicle. More
My new car review They are very friendly with no big pressure. We had looked a few weeks prior because our current car from Hyundai would be coming due soon from a 3yr They are very friendly with no big pressure. We had looked a few weeks prior because our current car from Hyundai would be coming due soon from a 3yr lease. We test drove and narrowed down what our next lease would be and they were very kind at that time. About a week after we were there (still 5 mos prior to our lease being up) they called and said they had "exactly what we wanted." We made an appt. and when we got there they didn't have exactly what we wanted but searched the database. While everything took too long and I was a bit bothered that they didn't really have what I requested they came up with what would have been my 3rd choice. Overall I like the car so far and both sales guys (both named, Dave) and the Manager, Edwin were kind to us. More