Folsom Lake Hyundai

A cool experience It was good service and the employee's were very helpful on helping my family and I choose a car for us, thank you Rolanzo and Sam. It was good service and the employee's were very helpful on helping my family and I choose a car for us, thank you Rolanzo and Sam. More

Second car I bought from them and very happy Easy to work with and second car I have purchased from them. Staff was great and no pressure to buy or too Salesey for me Easy to work with and second car I have purchased from them. Staff was great and no pressure to buy or too Salesey for me More

Very helpful ! I came in with my mom looking to lease a car but with the help and patience of Jim Trenner, James Van Zant, and Michael Sharp , they made my process e I came in with my mom looking to lease a car but with the help and patience of Jim Trenner, James Van Zant, and Michael Sharp , they made my process easier. I was able to find a car in which I love the style and the price. More

Buying my new car! Jim Trenner was so knowledgeable and super helpful when it came down to getting me the car I wanted! I was very satisfied and happy! Jim Trenner was so knowledgeable and super helpful when it came down to getting me the car I wanted! I was very satisfied and happy! More

Best service overall! From start to finish, this has been the smoothest car buying process ever. Harley and Ed did an awesome job assisting me from the beginning and making From start to finish, this has been the smoothest car buying process ever. Harley and Ed did an awesome job assisting me from the beginning and making sure all my paperwork was in place before I got there. i absolutely loved the level of service I was provided and appreciated everyone there. More

Great salespeople Really enjoyed the experience at Folsom lake Hyundai. Drove down from Reno to close the deal and it was very smooth. My mom was in Dublin,ca and they Really enjoyed the experience at Folsom lake Hyundai. Drove down from Reno to close the deal and it was very smooth. My mom was in Dublin,ca and they did all the negotiating over the phone which was awesome. They also had their salesperson, Kolby, drive the hour and half to my mom since she is chronically ill to have her sign the papers and look over everything. Wish i could of met him in person to thank him! My mom said it was a very pleasant experience. Jim walked me through my entire car and showed me all the new gadgets it has. And Andy made the trade in of my old car quick and painless. Very friendly and one of the best experiences I’ve had a car dealership! thanks so much! More

2019 Tuscon SEL These folks were a pleasure to work with. I knew which vehicle I wanted and they worked with me on pricing and financing to my complete satisfaction. These folks were a pleasure to work with. I knew which vehicle I wanted and they worked with me on pricing and financing to my complete satisfaction. No hesitation on recommending them to anyone. I will definitely seek them out on our next purchase! More

.Most comfortable car shopping experience we have ever had. Happy to say Folsom Lake Hyundai people were wonderful. They went out of their way to greet us and assure us they looking out for our best interests. Happy to say Folsom Lake Hyundai people were wonderful. They went out of their way to greet us and assure us they looking out for our best interests. Jim took extra time to go over detail with us, was especially patient and made this experience a very positive one for both us us. We were unprepared to be buying this particular day but he made the difference in our changing our minds that this was the time. Neither of us was looking forward to auto shopping and we left a couple other dealers the previous day because environments and receptions did not feel comfortable but instead felt hurried and chaotic. Andy came by several times and we felt he also helped make this a more pleasant and comfortable experience. Michael also came by ahead of time and introduced himself and managed all that paperwork in a very timely manner. The comfortable atmosphere here speaks volumes for creating a positive experience. More

Great car shopping experience I just want to say that my car buying experience from Folsom Lake Hyundai was the best one that I have had in my 40+ years of buying cars. It was such I just want to say that my car buying experience from Folsom Lake Hyundai was the best one that I have had in my 40+ years of buying cars. It was such a non-stressful and positive experience. It was all because of the great customer service that we received from Jimmy, Andrew and Michael. Jimmy was low pressure when I called about an advertised car I saw on the internet. Unfortunately, Folsom was further then I wanted to drive so I ended up telling him I was going to get the same car for the same price (after I called Sacramento and spoke to Os who promised a price match). Jimmy was cool and wished me luck. After a horrible and what felt like a 1990’s bait and switch job that we experienced at Sacramento, I called Jimmy back to see if he still had the car and if he would honor the deal without hassle as I was prequalified and ready to go. He assured me he would. About 5 minutes later I got a call from Andrew confirming he was bringing the car up and it would be ready for me and to come in and ask for him. As soon as we drove up, Andrew was waiting with the car I was interested in. After our test drive, Andrew was low key and professional as I completed the application. Jimmy came out and introduced himself and we went through the whole process pain free. Told them my terms and they wrote the deal up, no additional pressure or attempt to lure me with cars and terms that I didn’t want, unlike Sacramento. Then we went with Michael, who first came and introduced himself minutes before it was time to sit and complete the financial process. I also usually dislike the behind the close door signing process because you usually have to sit through a painful process of being pressured to purchase an additional warranty and GAP policy. Michael was experienced enough to read my vibe and did a quick no nonsense explanation of both—and we bought the GAP. The car we bought is our 7th car. It wasn’t expensive but it was what I wanted and ended up leaving with..They didn’t try to sell me something bigger, brighter or different based on my credit score and income (again unlike the Sacramento dealership that my husband had earlier walked or rather RAN from!). They listened and acted with integrity and my husband and I appreciated the time with them, talking and getting to know them personally. I will buy a car from Folsom Lake again hands down. The team’s professionalism and customer experience was superb. Thanks for taking a negative experience and turning it into a positive one. It was worth the drive! -Marlena and Michael Robertson More

It was great!! Easy smooth process. I feel good leaving Very good process, easy and smooth and both Jim and Andy were great. Thanks!! Finance was great also!! We have been buying Hyundai since 2007 and will Very good process, easy and smooth and both Jim and Andy were great. Thanks!! Finance was great also!! We have been buying Hyundai since 2007 and will continue in the future. More