Folsom Lake Hyundai

Helpful & Knowledgeable We were originally assisted by Oz over the phone. He was able to get our paperwork done and we were approved before ever stepping foot on the lot. Whe We were originally assisted by Oz over the phone. He was able to get our paperwork done and we were approved before ever stepping foot on the lot. When we arrived, we were immediately greeted by Jim. He was able to pick up where Oz left off and get us into the exact vehicle we wanted. He showed us features in the vehicle that we didn't know we wanted, but absolutely love. Finally, Ed in finance took over and was able to explain everything in a quick and concise manner, which was awesome as it was my daughter's first time purchasing a car. We received all around good customer service; everyone was attentive and answered every question we had. Further, we heard from everyone who assisted us with our purchase, in the few days after we completed the transaction. We are very happy with our purchase and would reccomend Folsom Lake Hyundai to anyone in the market for a new car. More

Best Buying Experience This was the most pleasant car buying experience yet! We came in and were immediately greeted and asked what our needs were. Shon was very pleasant an This was the most pleasant car buying experience yet! We came in and were immediately greeted and asked what our needs were. Shon was very pleasant and didn’t make us feel pressured at all. He was patient and even though it was hot outside he was willing to walk all over to help us find what we need. Thank you for making this a great experience. More

Great service I was greeted with friendly service. No complications, great service. Would highly recommend this dealership. Everyone was friendly and tried to help I was greeted with friendly service. No complications, great service. Would highly recommend this dealership. Everyone was friendly and tried to help us upon arrival. More

Great Salesman The Salesman was awesome he gave off a really great vibe and was very welcoming. The overall experience was remarkable and o would definitely recommen The Salesman was awesome he gave off a really great vibe and was very welcoming. The overall experience was remarkable and o would definitely recommend him to anyone who comes in. More

Awesome I've been with other dealerships in the past but never showed me how my car works ie. the cars features and other things. Rachel was an amazing sales I've been with other dealerships in the past but never showed me how my car works ie. the cars features and other things. Rachel was an amazing sales representative when I was choosing my vehicle and the other representatives there was very friendly. More

What a great experience!!! We worked with Shon today and absolutely loved his vibe and approach to customer service. I wasn’t quite sure what I was looking for when first coming We worked with Shon today and absolutely loved his vibe and approach to customer service. I wasn’t quite sure what I was looking for when first coming in be it sedan or SUV. Shon made sure to first understand what I wanted from my new car that I didn’t currently have in my current car. Shon made the test drive portion very enjoyable able to drive on both city and freeway. After deciding which car to go with the purchase process wasn’t too long, and overall very smooth. We were very happy with the offer we received without that hassle haggling wheeling and dealing. What an enjoyable car buying experience with Shon and the manager James. Even though you as the dealer did not make money off this sale you gained a valued customer that will always come back to THIS dealership for the care and attention we received today! Thank you Folsom Lake Hyundai and thank you once again Shon for your wonderful and personable sales experience! Amanda & Justin More

Came in anxious, walked out with a great deal. I hate shopping for cars, but needed one after an accident that totaled my old car. I came in with the insurance $ and a pretty tight budget. Nic answ I hate shopping for cars, but needed one after an accident that totaled my old car. I came in with the insurance $ and a pretty tight budget. Nic answered all of my questions. Nic and James worked with me to get the price within my budget and the purchase was a go! They stayed past closing to finish the deal. I’m happy I came here. More

Great Service Shon Great personality and great knowledge of all products. Shon was cool and fun to talk with and Sam was very knowledgeable of all our options!! Overall Great personality and great knowledge of all products. Shon was cool and fun to talk with and Sam was very knowledgeable of all our options!! Overall great experience. More

Finance from prior lease The Finance department did a great job finding a lower interest rate for financing my previous Hyundai lease. They were very quick, friendly and accom The Finance department did a great job finding a lower interest rate for financing my previous Hyundai lease. They were very quick, friendly and accommodating. More

Shan Petee of Folsom Lake Hyundai In years of buying vehicles, Sales Consultant Shon Petee tops the list in courteousness, appearance, and knowledge of the car I purchased. Shan went t In years of buying vehicles, Sales Consultant Shon Petee tops the list in courteousness, appearance, and knowledge of the car I purchased. Shan went the extra mile+ to make sure all my questions were fully answered. He made me feel at ease at all times and when I did buy the 2020 Elantra he pared my phone to the car. I couldn't be more pleased in the way I was treated at Folsom Lake Hyundai. More