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Folsom Lake Hyundai

Folsom, CA

4.5
763 Reviews
New & Improved! New Management & New Team Members! Our goal at Folsom Lake Hyundai is to exceed your expectations whenever possible. Since our beginning in 2011, hundreds of vehicles have been purchased and found homes with some of the greatest people ever, our customers. Our store is the top ranked Certified Pre-Owned store in the region. Most of our associates have been in the industry for over 10 years. We are proud to have all three Hyundai dealers in the greater Sacramento area ranging from right here in Stockton to Folsom & Roseville. We look forward to continuing to grow to allow us to provide the very best in sales and service. Whether you are an existing customer or just searching for a great deal, Folsom Lake Hyundai wants to be your automobile dealer. We are committed to providing the best possible customer service and treating every customer with the appreciation and respect they deserve. Our goal is to do our best and to be the best for you, our customer. So introduce your family to our family so we can show you why we want to earn your business and how we will earn your trust. Come see what thousands of satisfied customers already know here at Folsom Lake Hyundai. Folsom Lake Hyundai has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. We are California's price leader. We have over 500 cars in inventory on over six acres. The largest selection anywhere in California. We have an award winning management team and Service department. We invite you in to visit our beautiful showroom, meet our friendly staff and take advantage of the lowest price on the hottest car on the market today. Our commitment
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12530 Auto Mall Cir

Folsom, CA

95630

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Showing 763 reviews

October 25, 2024

Glad to see they have more inventory. All the staff was friendly and helpful. We would recommend to family and friends. More

by carolwillard823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Folsom Lake Hyundai responded

Carol, we're delighted to hear that you had a positive experience with our team at Folsom Lake Hyundai and appreciated the increased inventory. Thank you for recommending us to your family and friends!

October 23, 2024

1:30 apoint for ABS fuze recall, car didn't goo into service bay until 2:45 didn't get car til 3:35. Lousy Service for 20 minute repair More

by craigpac
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Oct 24, 2024 -

Folsom Lake Hyundai responded

I apologize for the delay you experienced during your appointment. We strive to provide timely service, and it's disappointing to hear we fell short in this instance. Please feel free to reach out if you'd like to discuss further or have any other concerns. Thank you, Pedro Espinoza - Service Manager - (916) 365-8000 X 139

October 19, 2024

Jim was incredibly helpful. He is an A plus with communication and support! I appreciate his help and always having an easy time with appointments and getting all the help I nee More

by maxkale72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Groberski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Folsom Lake Hyundai responded

We're delighted to hear that Jim provided excellent communication and support during your visits to Folsom Lake Hyundai, Max. Thank you for sharing your experience, and we're here whenever you need assistance!

October 12, 2024

Had an appointment Monday at 10:15 car was there was looked at park and nobody informed me until I called Wednesday before they started to work on it. I lost two days and had to rent a car an extra two More

by 19945marine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Folsom Lake Hyundai responded

I apologize for the inconvenience you experienced with your appointment. We strive to honor our commitments and keep our customers informed, so it's disappointing to hear about this oversight. We will be sure to discuss this with our team to ensure this does not happen again. Please reach out if you'd like to discuss further or have any other concerns. Thank you, Pedro Espinoza - Service Manager - (916) 365-8000 X 139

October 10, 2024

GREAT! OTHER THAN NOT GETTING THE WIND SHIELD WASHER I ASKED FOR. NICE PEOPLE, GOOD SERVICE!. More

by flip.black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Folsom Lake Hyundai responded

We are glad to hear that you had a positive experience with our team, but we apologize for any mishap with your windshield. We would be happy to address this with you at any point if you reach out to us. Thank you.

October 07, 2024

Jimmy was very helpful. He took care of my needs - from setting up the appointment up to the time all repair work was finished. More

by atiko.cebu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Blankenship
Oct 07, 2024 -

Folsom Lake Hyundai responded

We're delighted to hear that Jimmy provided such helpful service at Folsom Lake Hyundai! It's great knowing your needs were well taken care of from start to finish. Thank you for sharing this positive experience with us!

October 04, 2024

Very pleased with the service I received as usual. I have never had any problems with the service dept. and will continue to bring my car here for service. More

by DWIGHTKRIEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jett
Oct 04, 2024 -

Folsom Lake Hyundai responded

Thank you for sharing your positive experience with the service department at Folsom Lake Hyundai, Dwight! We're delighted to know that you're consistently pleased and look forward to continuing to serve you in the future.

October 04, 2024

Folsom Lake Hyundai has always been friendly and helpful. We have been doing business with them for at least 10 years. Our last two vehicles have been Hyundais. We have had no problems with them at all and More

by Fridaychild33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Oct 04, 2024 -

Folsom Lake Hyundai responded

Thank you for your loyalty and support over the years! We're delighted to hear that Folsom Lake Hyundai has consistently provided friendly and helpful service, keeping your vehicles in top shape. We look forward to continuing our relationship with you!

Oct 07, 2024 -

Fridaychild33 responded

Folsom Lake Hyundai is my first choice for any and all service needs. They take seriously the customer’s needs and time constraints. They keep the customer informed of progress and anticipated time frame.

October 03, 2024

I wish I could give ZERO stars. Absolutely WORST customer service of any dealership, or business in general, that I have had the distinct displeasure of working with! The service ad More

by Cassandra C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro, Mark
September 26, 2024

Excellent and knowledgeable staff. Our sales person Francisco was great. Was not pushy and allowed us the time to decide. More

by F.mustang66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco
Sep 27, 2024 -

Folsom Lake Hyundai responded

We're delighted to hear that Francisco and the team at Folsom Lake Hyundai provided you with a positive experience. Thanks for sharing your feedback!

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