Folsom Lake Hyundai
Folsom, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The representative Neil was very helpful and professional and very funny too. He greeted us right as we walked through the door and assisted with us buying a car. Exceptional wonderful person. Also Omar, had and very funny too. He greeted us right as we walked through the door and assisted with us buying a car. Exceptional wonderful person. Also Omar, had not had a challenge like that in years, overall experience was wonderful. Walked in with a 2018 that was totaled, walked out with a brand new 2023 More
Pleasant staff. Nice open waiting room. I don't have 15 words to say here. Nice open waiting room. I don't have 15 words to say here. More
Horrible customer service experience today. I called Folsom Lake Hyundai 4 weeks ago because my check engine light came on. I lucked out because I have 2K and 2 months left on my manufacturer I called Folsom Lake Hyundai 4 weeks ago because my check engine light came on. I lucked out because I have 2K and 2 months left on my manufacturer warranty. I was told that service appointments were 4 weeks out which seems like a long time from what I'm used to from my experiences with Ford and Mercedes but it is what it is. Today, finally that day came so I drove my car from Sacramento to Folsom for my appointment. When I arrive, I find out my service technician is out and I'm told by a different service technician (Rod Johnson) that I would have to leave my vehicle for 2 weeks before they could read the code on it. No loaner, no rental. I asked if I could take the vehicle with me and return in two weeks when they are ready but was told that wasn't an option. Not really sure how to proceed but it seems like they're going to try to wait me out of my warranty. More
Worst service appointment ever. If you’re a woman be prepared to be discriminated against and talked down to. My service advisor was Rodney and he made me feel very uncomfortable as If you’re a woman be prepared to be discriminated against and talked down to. My service advisor was Rodney and he made me feel very uncomfortable as a young woman there by myself and The manager Pedro doesn’t know the first thing that goes on in his service department. Very inappropriate behavior. On top of that My car was there for four hours for a basic service and left with more problems than it came in with. More
This is a shady dealership. I bought a hybrid and was charged 10K over invoice. I was told because of the demand and chip shortage. There was also a $1000 rebate and it wasn't given to me. Instead Oz gav charged 10K over invoice. I was told because of the demand and chip shortage. There was also a $1000 rebate and it wasn't given to me. Instead Oz gave me 2 visits for auto butler . Lastly my credit is good and Hyundai financed me at 3.9. I received letters from other banks stating that they weren't able to offer the financing.. When I looked into it, they wanted to finance closer to blue book and wanted different terms. It's a shame that Hyundai Motor goes along with the markup. I'll never buy from them again and I'll refinance as soon as the opportunity comes up! More
Langston was very helpful and informative. He was transparent and a pleasure to work with. I would recommend him for your next car buying experience. transparent and a pleasure to work with. I would recommend him for your next car buying experience. More