Folsom Lake Honda
Rancho Cordova, CA
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Great experience from beginning to end! Our Internet Sales Rep, Jimmy was the best! He was knowledgeable, friendly, and we never felt rushed. From Jimmy to the Sales Manager, to Finance, e Our Internet Sales Rep, Jimmy was the best! He was knowledgeable, friendly, and we never felt rushed. From Jimmy to the Sales Manager, to Finance, everyone was a pleasure to work with in the purchase of our 2018 Honda CRV Touring. We are optimistic that our future service needs at the Dealership will, likewise, be a pleasurable experience! Thank you Folsom Honda! More
Battery replacement. Quick service with great help from Fame Bell. I was also able to use my Costco discount which makes the decision to use the dealer that much better. Quick service with great help from Fame Bell. I was also able to use my Costco discount which makes the decision to use the dealer that much better. More
excellent would buy another car there Excellent service, good price . We were in and out in a couple of hours and got exactly what we wanted. Would recommend to family or friends. Excellent service, good price . We were in and out in a couple of hours and got exactly what we wanted. Would recommend to family or friends. More
Fast and Efficient! My first service on my car was fast and efficient! I was in and out in about 40 minutes. Can't ask for more than that. My first service on my car was fast and efficient! I was in and out in about 40 minutes. Can't ask for more than that. More
Great service I lost my keys. Ibrought the spare out to be reprogrammed. Turns out it only needed new battery. I bought another key while I was there. The whole s I lost my keys. Ibrought the spare out to be reprogrammed. Turns out it only needed new battery. I bought another key while I was there. The whole service was quick, easy, and I got a freecarwash??The people who helped me were very pleasant and answered all my questions patiently. Thankyou?? More
Wonderful Customer Service Mandy is always great to work with. I stopped by and she needed to order the part and John called me the next day to let me know it was in, that Mand Mandy is always great to work with. I stopped by and she needed to order the part and John called me the next day to let me know it was in, that Mandy was off for the day and he would take care of everything. Both of them were terrific and provided prompt and excellent customer service. More
Excellent and Sales Assoc truly cares The sales Associate truly cares and wants you to have a great experience. Highly recommend this car dealership. Super clean, and staff truly seem to The sales Associate truly cares and wants you to have a great experience. Highly recommend this car dealership. Super clean, and staff truly seem to care More
Service Came in to get my key reprogrammed. Service was friendly and helpful, but reprogramming didn’t get done correctly. I will have to bring the car back i Came in to get my key reprogrammed. Service was friendly and helpful, but reprogramming didn’t get done correctly. I will have to bring the car back in. More
Great Customer Service Stephanie S. was very easy to work with and answered all of our questions. She was very knowledgeable, hard working and a pleasure to work with. Stephanie S. was very easy to work with and answered all of our questions. She was very knowledgeable, hard working and a pleasure to work with. More
Don't go here... unless you want an outstanding experience Excellent customer service. I was directed to the dealership through the Costco Auto Program, and found my way to Clay Jackson who was my primary poin Excellent customer service. I was directed to the dealership through the Costco Auto Program, and found my way to Clay Jackson who was my primary point of contact. He was so kind and responsive with his research and communication back to me. Through the Costco plan, prices are pre-negotiated so there wasn't any haggling or pressure. It took me a little over a week to ultimately decide on the car I wanted, and then when it was time to pay, I dealt with Ben Henry in sales who was covering Mr. Jackson during his time off. The transition was seamless and I was efficiently moved through the finance process with Ben and a bit of follow up with Josh Banda. Would highly recommend! More