Folsom Lake Honda

Very pleasant experience I was in contact with Cherie Anderson over email who was very prompt and courteous. She was even more pleasant to deal with in person when we got to I was in contact with Cherie Anderson over email who was very prompt and courteous. She was even more pleasant to deal with in person when we got to the dealership to test drive the new Civic. We then met with Cameron Perry who made financing a pain-free process. I am a very happy customer and I will definitely refer my friends and family here for the amazing customer service! More

The best new car buying experience I have ever had!!! Long story short: This was by far the best car buying experience I have ever had. Lee Schwartz and Jason Davis worked very hard to earn my business Long story short: This was by far the best car buying experience I have ever had. Lee Schwartz and Jason Davis worked very hard to earn my business and didn't play the games that some dealerships tend to play. I am still shocked that they not only beat the deal I already had but enhanced it so much that I bought it on the spot. With .9% financing for five years it was an offer I could not refuse. I love my new CR-V and I loved my car buying experience at Folsom Lake Honda. I am a customer for life!! Details: I totaled my car on 11/4/14 and started looking for a new one online the very next day. Being a widow and not sure exactly where to start I reached out to several local Honda dealerships and received some good offers on new CR-Vs. Clay Jackson at Folsom L:ake Honda was one of the first to respond. He put no pressure on me whatsoever but made it clear that they would love to compete for my business. I first visited another high volume dealership because they had the color I wanted and they made me an offer I thought was truly amazing. Because my insurance hadn't resolved my claim I told them I was not comfortable buying the car that day. Clay followed up the next day and asked me to give them an opportunity to meet or beat the offer. He put me in touch with Lee Schwartz and after several texts and emails Lee convinced me to stop by Folsom Lake Honda on my way home from work. He said they didn't have the color I wanted but told me about a color I hadn't seen called Urban Titanium Metallic. I was intrigued by his description of it so agreed to stop by. Long story short I bought the car that day, 11/11/14. I just got through talking to a co-worker and telling him about my new car. It turns out he bought a new CR-V there last year and he said they love it and they love Folsom Lake Honda. Glad to hear that there service department is as good as their sales department. More

Service I was in a hurry to have my oil changed. FLH met the challenge and did the service in less time than their estimate. They washed my car even thought I was in a hurry to have my oil changed. FLH met the challenge and did the service in less time than their estimate. They washed my car even thought it was raining. Very Satisfied. More

This Honda dealer should not be selling cars .I have had nothing but problems here ,when i got my van i was told to come back the next week to get floor mats three weeks later i had to go down and fight fo nothing but problems here ,when i got my van i was told to come back the next week to get floor mats three weeks later i had to go down and fight for my mats .Then i got my van services there and they dented the back of my van and try to hide it from me. You buy a car here you will be very very sorry. More

After being low balled on our trade in by another dealer we called Don P. to see if FLH could give us a better offer. Not only did they give us a better offer on our trade in they even gave us a better pric we called Don P. to see if FLH could give us a better offer. Not only did they give us a better offer on our trade in they even gave us a better price under the Costco Auto Program. Don and Clay "Action" J. were great to work with and genuinely appreciated the opportunity to do business with us. We are delighted with our experience and highly recommend this dealership to others. More

At Last, a Dealership that really "gets it". At Last, a Dealership that really "gets it". Having been a Professional Realtor in the Folsom Lake Area for over 30 years, I really appreciate attent At Last, a Dealership that really "gets it". Having been a Professional Realtor in the Folsom Lake Area for over 30 years, I really appreciate attentiveness, common courtesy, and product knowledge. In other words:attitude, attitude, attitude! They not only understand the importance of treating people as they would themselves like to be treated, but they excel at being great "Matchmakers". Finally, a place where a women by herself can feel empowered, with all the advantages a Honda store stocked with genuine professional people can offer...and where a woman can feel confident that she will surely drive out with exactly what she wanted, for what she wanted to pay. To be sure, I will not hesitate to recommend Folsom Lake Honda to friends, colleagues, and all 3 generations of my "Honda buying" family ! p.s. Their facilities are absolutely immaculate... More