Folsom Chevrolet
Folsom, CA
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My partner called the previous day and spoke with Dana who answered all of his questions about the specific vehicle that he saw on the dealer's website. When we arrived at the dealership we were greeted r who answered all of his questions about the specific vehicle that he saw on the dealer's website. When we arrived at the dealership we were greeted right away by Kelly and explained the exact car we were interested in seeing. Kelly took us to the car see and was very patient in answering our questions. Brad treated us with a lot of respect during the negotiations and did everything he could to meet our demands. Roger was extremely organized and expediant in processing all of the paperwork. I really appreciated receiving a thank you note the next day from Kelly, who had subsequently made arrangements for a replacement part to be ordered and coordinating a foolow-up appointment. Big thank you all for treating us with respect and patience and making this a painless experience. More
Great service knowledgeable staff from moment I was there to end of transaction staff was friendly and answered all my questions and sales rep was really good at his job (danni sozzi ) to end of transaction staff was friendly and answered all my questions and sales rep was really good at his job (danni sozzi ) More
We purchased a Traverse here in the beginning of the month. We had a great experience and got a very fair deal. We came back 3 weeks later and yesterday purchased an Avalanch from Christina. She was month. We had a great experience and got a very fair deal. We came back 3 weeks later and yesterday purchased an Avalanch from Christina. She was super friendly and knowledgeable. We didn't get "the runaround" with making the trade-in and deal. My Husband has years of car sales experience and we felt they were honest with negotiations. Roger and Dave in Finance were both awesome. They got us the lowest rate possible and were both friendly and very efficient. Of course the process was very long but it was due to the banks and Roger and Dave on the phone working for us to get good rates, etc. We would recommend this dealership and sales team to anyone looking to purchase a new or used car. My mother in law loves my Traverse so much she's considering buying one too. We will definately refer her there! More
We went to three dealerships to find the truck we wanted. Instead of driving all around we called Folsom Chevy to see if they had what we were looking for. We had talked about buying a new truck for the last Instead of driving all around we called Folsom Chevy to see if they had what we were looking for. We had talked about buying a new truck for the last year so we knew exactly what we wanted. Marty checked his inventory and got right back to us that he had the exact truck we wanted. When we came to the dealership all of the staff were friendly. This is my 3rd purchase of a brand new vehicle and the experience was seamless and enjoyable. Thank you! More
Russ was amazing helping me find the car that fit me! I told him that i liked the Chevy Cruze, we went straight to the certified used ones on the lot and i ended up leaving with the first one i test drove! told him that i liked the Chevy Cruze, we went straight to the certified used ones on the lot and i ended up leaving with the first one i test drove! I had no intention of buying a car that day, but everything just seemed to work out. My brother had just purchased a car fromtthem 2 days prior. They are all great people to deal with when buying a vehicle, they make it as painless as possible and keep it entertaining while you wait. More
It was a great experience working with this dealership and Dana Tucker. My daughter didn't have a bunch of salesman waiting outside like vultures to pounce upon us. Also, there was no high pressure sellin and Dana Tucker. My daughter didn't have a bunch of salesman waiting outside like vultures to pounce upon us. Also, there was no high pressure selling. I myself have 32 years of real estate sales experience, now retired, so I understand the importance of a positive sales experience. That is the way you get repeat business and referrals. Overall, I am happy with my purchase. More
My name is Brian and I live in Elk Grove. I found the truck I wanted on the internet at Folsom Chevrolet. I talked to Salesman, Russ Brainard, on the phone. I told him I liked the truck I saw on the inte truck I wanted on the internet at Folsom Chevrolet. I talked to Salesman, Russ Brainard, on the phone. I told him I liked the truck I saw on the internet. We talked about what I wanted to pay for the truck and how much I was willing to make as a down payment. When I arrived, the truck was ready for a test drive. Russ made me feel right at ease. After the test drive, we met with Mr. Retter, the assistant manager, to worked the numbers with me and my family. He got me the car I wanted with a low interest rate and monthly payment I could afford. Finally, we closed the deal with the finance manager. I was very impressed with the process from beginning to end. I wish everyone's car buying experience could be as friendly and smooth as my experience. Also, their gap insurance and warranty coverage plan is fantastic and a must have for any new or used car buyer. Thanks Folsom Chevrolet! I would recommend this dealership to all my colleagues, friends and family. More
Very professional, paperwork quick, very thorough answered all my questions very good experience. Yes would highly recommend Sean Sullivan and dealership very customer oriented and pleasant answered all my questions very good experience. Yes would highly recommend Sean Sullivan and dealership very customer oriented and pleasant More
We have purchased five vehicles from Folsom chevrolet. We were so pleased with our experience with Sean Sullivan that we have gone back to him every time. He has always been very supportive during and af We were so pleased with our experience with Sean Sullivan that we have gone back to him every time. He has always been very supportive during and after our purchase negotiations. I called Sean before purchasing the last vehicle and told him what we were looking for and what monthly payments we could afford. I even told him the color. The temperature was over 100 degrees that day. When we arrived he had several vehicles at the side door for us to look at. The first one he had selected and recommended met all our requirements, down to the color. We drove it, loved it, bought it. Didn't even look at the others. We accepted their first offer as Sean had already talked to them. We highly recommend Folsom Chevrolet. More