Folsom Chevrolet

I spent the better part of 6-months dealing with Volkswagen and an attorney on my 2012 Passat, trying to get it taken back based on the lemon law. I came into Folsom Chevrolet and test drove a used Volkswagen and an attorney on my 2012 Passat, trying to get it taken back based on the lemon law. I came into Folsom Chevrolet and test drove a used 2010 Camaro SS with Juan and told him my situation. He was humble and easy to deal with and understood what I was looking for and wasn't trying to push my timeline up to better suit HIS needs. I told him exactly what I was looking for in a Camaro and requested that he contact me when one matching my specs came into stock, which he did and continued to do so (at my request) in the following months. Finally, Volkswagen agreed to repurchase my Passat and my attorney advised me that now was the time to buy a new car if theone I wanted was there, so I did! Charles did a great job working the numbers and getting me a price I was comfortable with, Juan did a great job in facilitating the deal and Roger was an absolute STUD on the paperwork...I've never seen a finance guy shuffle paper like that, very impressive (and this is my 5th new car purchase, from 4 different dealerships) - he even tried to help us decide which local restaurant would be best, since my wife and I were starving when the deal was done. Overall, I had a great experience and would absolutely feel comfortable recommending all three of the guys that helped put my purchase together! More

I knew exactly what I wanted and was willing to pay. Juan did a great job with not pressuring me in to my purchase. He worked with me on getting the payments that I wanted and made the whole experience painl did a great job with not pressuring me in to my purchase. He worked with me on getting the payments that I wanted and made the whole experience painless and enjoyable. I would definitely purchase from Folsom Chevy again. More

Overall our visit was good. We weren't intending to purchase that day but decided to when we were told (repeatedly by more than 1 person) there was a 3 day/150mile return policy. When we were signing purchase that day but decided to when we were told (repeatedly by more than 1 person) there was a 3 day/150mile return policy. When we were signing papers however, we were told that the return policy was really an exchange policy and I ALMOST stopped there and walked out. Ultimately I wanted the car, but I did not like being misled. Had I been given the correct information, I might have taken a night to make my decision and would have avoided the last week of panic attacks. This is the reason I did not give a "great" rating for "Overall Experience". More

If you are looking for a dealership, with an employee who will go the extra mile to assist you with buying your new car, Folsom Chevrolet is the dealership. Rene Schoonbrood is the employee. I contacted Fol will go the extra mile to assist you with buying your new car, Folsom Chevrolet is the dealership. Rene Schoonbrood is the employee. I contacted Folsom Chevrolet in search of a Spark EV. Rene assisted me in my search and purchase every step of the way. I look forward to contacting the service department at Folsom Chevrolet for more great service. Thank you, Frances More

We went in there as cash buyers but they insisted on us completing a credit application with information not needed for a cash purchase. In retrospect I found this to be a sneaky way to glean info about my completing a credit application with information not needed for a cash purchase. In retrospect I found this to be a sneaky way to glean info about my wife and I that had nothing to do with our planned purchase. First, I should have said "no" to the credit app, my bad. Once they knew my income they took a hard line on the price negotiations. How much you make for a living should not factor in to the price you pay for a car, but I guess with this dealer it does. I wanted the car so tolerated the process, but it will be a long time before I go back to this dealership again, if ever. More

I visited the dealership on November 7 to check out the Chevrolet Equinox SUV. Butch Kelly was very helpful in showing me the Equinox and two Captivas. I brought my wife back on November 8 to test drive th Chevrolet Equinox SUV. Butch Kelly was very helpful in showing me the Equinox and two Captivas. I brought my wife back on November 8 to test drive the Captiva and Equinox. The wife liked the Equinox the best so we purchased a used 2013 vehicle. Charlie Russo and Butch Kelly were terrific on the 8th and Charlie was very helpful on the introduction to the vehicle on the 9th. More

I would like to thank Kelly shepherd for an easy Experience on buying a car and also Charlie Russo for making it happend as the sales manager. Thank you scott holt Experience on buying a car and also Charlie Russo for making it happend as the sales manager. Thank you scott holt More

I was very impressed and appreciative of the help I received from Butch Kelley on Sunday afternoon. He demonstrated the kind of help that isn't often seen. He was more concerned about my needs and received from Butch Kelley on Sunday afternoon. He demonstrated the kind of help that isn't often seen. He was more concerned about my needs and the type of vehicle that would suit me rather than how much money he was going to make. When he told me that the vehicle I was looking at was "too much vehicle for me and that I really didn't need something with that much power for what I wanted it for", I was so happy to encounter a car salesman with such honesty. I will recommend Folsom Chevrolet to all my friends and family because of his honesty. I wish more salesman were like this and I would come to him again on any future car purchase. More

We went to Folsom Chevrolet and experienced an easy transaction. I do not like high pressure sales tactics and am happy to say that the employees at Folsom Chevrolet made the buying experience very pl transaction. I do not like high pressure sales tactics and am happy to say that the employees at Folsom Chevrolet made the buying experience very pleasant. Thank you, Kelly and your co-workers! More

I recently purchased a new 2014 Chevrolet 1/2 ton pickup from Folsom Chevrolet. My purchase was accomplished with Rene Schoonbrood. Renes determination to locate the vehicle I was looking for was far mo from Folsom Chevrolet. My purchase was accomplished with Rene Schoonbrood. Renes determination to locate the vehicle I was looking for was far more than I had expected. The truck arrived at Folsom Chevrolet as specified and when it was promised. I could not ask for a better experience when buying a vehicle than I received with Rene and Folsom Chevrolet. I will recommend Folsom Chevrolet and Rene Schoonbrood to all those looking for a enjoyable experience when buying a new or previously owned car or truck. More