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Folsom Chevrolet
Folsom, CA
254 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 254 reviews
February 06, 2024
Jake in sales and Joseph in finance did an awesome job in getting us the price and payments that we wanted... Just the right amount of pressure to get things done! I will highly recommend this team for your getting us the price and payments that we wanted... Just the right amount of pressure to get things done! I will highly recommend this team for your next purchase More
by darin
Employees Worked With
Jake in sales and Joseph in finance
December 04, 2023
Amazing experience and still cannot believe the deal we got, so good bought another vehicle following week. Tremendous staff, treated us like family. Will never go anywhere else got, so good bought another vehicle following week. Tremendous staff, treated us like family. Will never go anywhere else More
by mocha22709
Employees Worked With
Elias, Joseph & Will
July 27, 2023
responsive. returned calls. Friendly and courteous. Unfortunately I was looking for a hard to find vehicle and Folsom Chevy was NOT CLOSE for me to visit returned calls. Friendly and courteous. Unfortunately I was looking for a hard to find vehicle and Folsom Chevy was NOT CLOSE for me to visit More
by randcwatson
Employees Worked With
David Shirley
July 26, 2023
Thank you Stephanie for taking care of my Vehicle's needs! I enjoyed the experience provided and will continue to bring my vehicle in for service. needs! I enjoyed the experience provided and will continue to bring my vehicle in for service. More
by ruiz04
Employees Worked With
Stephanie G.
July 17, 2023
So happy I came across the service department at Folsom Chevrolet, they were able to service my vehicle & notified me of a blown motor mount. Will definitely return for service. Chevrolet, they were able to service my vehicle & notified me of a blown motor mount. Will definitely return for service. More
by ruiz04
Employees Worked With
Leticia Sánchez , Sean Sullivan
April 19, 2023
Dealership added up to $5,000 markup for vehicles that are eligible for the state and federal stimulus. This practice should be prevented or consumers should come together and not support businesses that are eligible for the state and federal stimulus. This practice should be prevented or consumers should come together and not support businesses that operate in this fashion. More
by JJ
Employees Worked With
Unknown
October 24, 2021
I have bought several new vehicles from many dealerships and the service here was the worst experience, with Jonathan anyway. I took a work van in to have 4 minor things done, the main issue is the slidi and the service here was the worst experience, with Jonathan anyway. I took a work van in to have 4 minor things done, the main issue is the sliding side door on the van doesn't seal. Should have been about 48hr turn around. Apparently the door adjustment is beyond their capabilities so I agreed to have it sent to their body shop on 9/28 with the understanding I would have it back by 10/4 for work even if the van needed to be rescheduled at the end of Oct to finish the door adjustment. 10/4 come around-I call Jonathan to schedule a pick up and dude tells me "Well, if you take it Chevy MAY NOT honor the warranty on the defective parts." "Well Jonathan I need the van anyway." Jonathan didn't like that, he didn't want to inconvenience himself or the body shop so he called my boss to have me overruled. What does MAY NOT mean anyway-you obviously don't know and you obviously didn't call Chevy to find out. Great customer service Jonathan! Don't try to accommodate the customer in any fashion...it is a work vehicle and it's needed. 10/28 the van is still there!!! Over 1 month! More
by unhappy customer
Employees Worked With
Jonathan, Sean Sullivan
June 30, 2021
I purchased a 2013 Chevrolet Corvette Grand Sport 4LT for approximately 50k and warranty for another 6k from this dealer and after 3 weeks (driven 4 times) the electrical system goes out and the front lights approximately 50k and warranty for another 6k from this dealer and after 3 weeks (driven 4 times) the electrical system goes out and the front lights does turn off. Now I have the car battery disconnected because that is the only way front lights turn off. I contact the dealer to get this fixed at another dealer and was told I had to drive it all the way to Folsom which is 2 hours away from my residence. Otherwise, I was told to pay the the deductible ($200) using the warranty to get it fixed. Finance manager told me it wasn't their fault I lived 2 hours away. Can you believe that?? They sold me the car and do not have the courtesy assist their customer to fix the defect of the car they sold me closer than their Folsom shop (2 hours away). I would have known this was their type of service I would not have purchased from this dealer nor would I have bought a Chevrolet. Lesson learned. Do not buy from this dealer if you expect good customer service. You won't get it!! More
by aguilarjr.2013
Employees Worked With
David Shirley
