Folsom Chevrolet
Folsom, CA
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The overall experience was fantastic i have never had that great of a service from anywhere else thankyou to all that was involved in helping us get the vehicle we wanted. From the time we arrived to the that great of a service from anywhere else thankyou to all that was involved in helping us get the vehicle we wanted. From the time we arrived to the time we left everyone was great, and our salesman didn't make it feel like we were just another customer...Thankyou again to all. More
It was a completely enjoyable experience from start to finish. These folks are great. We will always highly recommend them and the dealership. Marty was very knowledgeable and took the time to explain finish. These folks are great. We will always highly recommend them and the dealership. Marty was very knowledgeable and took the time to explain the vehicle thoroughly. Keith also knew his job very well and made the process enjoyable. More
The Folsom Chevrolet team was awesome! After having the run around at a close by dealership we left and automatically went to Folsom Chevrolet. Marty our sales man very helpful as was the rest of the Chevr run around at a close by dealership we left and automatically went to Folsom Chevrolet. Marty our sales man very helpful as was the rest of the Chevrolet team who stayed late. Needless to say we got an nice car all with the Chevrolet team's help and suggestions. More
Great customer service, with constant communication. Chad handled the complications of a hard to find part and an extended warranty very well and kept me in the loop the entire time. I work in an indus Chad handled the complications of a hard to find part and an extended warranty very well and kept me in the loop the entire time. I work in an industry where client service is the most important aspect of what I do, and it is a rare find. Great job! More
We visited other dealers and came back to Folsom Chevrolet as they went over and above to make certain we got the make and model new car we were looking for. The sales manager was able to get us the Chevrolet as they went over and above to make certain we got the make and model new car we were looking for. The sales manager was able to get us the best deal for our money. We found all the employees to be extremely helful and the car salesperson spent a great deal of time with us to make sure we were pleased with our purchase. We are extremely pleased with the vehicle and extremely pleased with our experience at Folsom Chevrolet. More
This was by far the easiest and most enjoyable experience I can remember in purchasing a car! Warm, friendly, fast, fair and an overall a very memorable expereince - especialy since is was the first time I can remember in purchasing a car! Warm, friendly, fast, fair and an overall a very memorable expereince - especialy since is was the first time my 18 year old has ever purchased a car! Thank you team ~ you are simply amazing and I will refer hopefully many to you in the future! Warmly Yours, Kimberly Foss Ericskon Madison Erickson More
I've been a customer of Folsom Chevrolet for about seventeen years. I have purchased and/or serviced 6 different cars and trucks with them over the years. When I need my Silverado 2500HD serviced, I g seventeen years. I have purchased and/or serviced 6 different cars and trucks with them over the years. When I need my Silverado 2500HD serviced, I go to Folsom Chevrolet and specifically work with Sandy Smith. When Sandy is not available I have worked with other Service Consultant's and have always received great service. As I said before, Sandy is my go to guy. He has always provide me with excellent service and keeps me informed as to the progress of my service visit and provides regular progress updates if a delays occurs. I haul large trailers over long distances and Sandy goes the extra mile to insure that my truck is in top notch shape when I pick it up and hit the road. Thanks again Sandy for keeping me moving on the road safely. More
The entire sale from start to finish was handled courteously and professionally. I recommend Folsom Chevrolet to anyone considering a purchase. Each person was very helpful, answering all of our courteously and professionally. I recommend Folsom Chevrolet to anyone considering a purchase. Each person was very helpful, answering all of our questions. There was no effort to try to convince you to buy something you didn't want, just a concern to assure that you get what you want. More
I started off very unhappy with Folsom Chevy, I had already driven the other full sized trucks on the market and came in to look at the Silverado to see how it compared with the other brands. The sales already driven the other full sized trucks on the market and came in to look at the Silverado to see how it compared with the other brands. The salesman must have been starving because he pretty much pulled a credit app out of his pocket before he even shook my hand and asked me my name, needless to say we left. Luckily Keith goes into my wife's work every morning because when she told Keith what happened he was outraged, and luckily for us he took a personal interest in our experience. After talking with Keith and Tom on the phone, I decided to give Folsom Chevy another chance. Our purchase was not exactly an easy deal for Keith because we encountered pretty much every obstacle possible along the way from financial concerns to credit issues and even the truck we were interested in being sold by another dealership. I think it's funny how things work out, we started out reluctantly interested in purchasing a truck, and ended up buying a truck for me, and a Malibu for my wife. We are both very happy, and love our new vehicles, but I can honestly say that if Keith wouldn't have taken an interest in making us feel at ease, we would have purchased a truck elsewhere. Thank you Folsom Chevy, you have made us customers for life! Update: We purchased our vehicles late at night and the detail crew had already gone home, but Keith is so thorough that HE CALLED US to ask if we would be available in the next couple days to come in and have our vehicles detailed. Great service. More
I have enjoyed the experience of buying my truck at Folsom Chevrolet. The sales team was responsive to my needs and the communication was outstanding. They listened to what I was looking for and deli Folsom Chevrolet. The sales team was responsive to my needs and the communication was outstanding. They listened to what I was looking for and delivered! Customer Service A+ I would recommend Folsom Chevrolet to my family, friends and business clients. Thanks again for making my truck purchase a good experience. Gregg Gregg's Pool Works, Inc More