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Folsom Chevrolet

Folsom, CA

4.6
254 Reviews

12655 Auto Mall Circle

Folsom, CA

95630

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Showing 254 reviews

February 14, 2011

I have purchased 2 trucks and 2 cars from them, 2-3 yrs ago I loved this dealership. As time has progressed ive noticed many changes in there workmanship. I took my 09 Silverado in because the gauges were More

by ftballguy71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RON, JOE SHAFFER, Joe Schafer, Ron Rosselit
Feb 17, 2011 -

Folsom Chevrolet responded

We wanted to offer our apologies for the issues you encountered while having your vehicles serviced at our dealership. Thank you very much for bringing this to our attention as it helps us understand where we need to focus our training and customer service efforts. It is very rare to have two separate vehicle issues like this with the same customer. What is truly important to us is that you walk away a happy customer. We hope that by replacing the dashboard and compensating you for the K&N intake filter shows that we are willing to take responsibility for our mistakes. Please let us know what else we can do to make sure you are 100% satisfied with our service again. You are a great customer and we want to keep it that way. Sorry again for the issues you experienced, The Folsom Chevy Staff

February 13, 2011

Prior to visiting Folsom Chevrolet, my girlfriend and I had visited several dealerships in the last month. Sorry to say I felt I had pretty much wasted my time with them. I have purchased several vehicles More

by ginerb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Somberg
February 12, 2011

I really like how Fred help me pick the perfect car he was going all out to make sure I drove off with a car I really enjoyed .I forgather name but the lady that processed the paper work really was great More

by Aletheascott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred sahami
February 12, 2011

I loved the dealership the sales people were great. Fred did a fantastic job.Have beed out there a couple of times to look at the trucks,would not go anywhere else.Becky and Steve are great people too. i li More

by midnite53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
February 04, 2011

Before going to Folsom Chevrolet, my wife and I visited two other dealerships. Horrible 'in-your-face' hurry-hurry-hurry attitudes ... like an auctioneer. Then we went to FOLSOM CHEVROLET. Wowzers! No pres More

by hhroseville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Powers and Becky O'Leary
January 30, 2011

Purchasing the Chevy Silverado from Folsom Chevrolet was an easy and pleasant experience, unlike previous “high-pressure” dealer locations. They allowed us time to look the vehicle over (inside and out) be More

by Mearle D Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Sahami, Roger Kan, Marty Neefe, Marty Neefe, Roger Kan
January 25, 2011

I had a wonderful experice at this dealership. I was able to buy a 2011 Cruz and they were able to make my car payments $124.00 less then I was paying on my trade in. They were friendly and worked hard for m More

by Roberta368
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Holmquist and BeckyO'Leary, Jake Holmquist
January 23, 2011

WE purchased a used car, expecting an all-day event and the typical haggling. Marty Neefe was our sales agent. He was professional, friendly, and direct. It was a pleasure working with him. I will surely u More

by pacificgarden
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Neefe, Marty Neefe
January 22, 2011

This was the best and easiest car buying experience I've ever had. I wasn't pounced on when I entered the lot, I never felt pressured, and they bent over backward to meet my needs. Both Brian and Becky to More

by susieandtheboys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Powers and Becky O'Leary
January 14, 2011

We are extremely satisfied with our recent purchase of a used vehicle from Folsom Chevy. They worked with us above and beyond to make the deal doable and a good fit for us, including an excellent interest More

by crets5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Sullivan, Roger Kan, Sean Sullivan, Roger Kan
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