
Folsom Chevrolet
Folsom, CA
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I have purchased 2 trucks and 2 cars from them, 2-3 yrs ago I loved this dealership. As time has progressed ive noticed many changes in there workmanship. I took my 09 Silverado in because the gauges were ago I loved this dealership. As time has progressed ive noticed many changes in there workmanship. I took my 09 Silverado in because the gauges were acting up... when I got my truck back there were broken pieces of plastic all over the cab. I told the service kid to clean it, they did. I get home and noticed my center consul has a crack in it! GREAT! Ron orders me a new one.. got it in and no apology. I let it go, needless to say I wish I didn’t. I took my 02 in to get the belts changed.. I just bought a brand new K&N intake filter (the cone) and when I get my truck back I look it over at the shop. My chrome intake was scratched and the cone mesh was dented like all xxxx! looks like the tech was putting it back on and the screwdriver slipped and hit it. I blew up, and Ron went to talk to the tech and he said he didn’t do it. I call the top guy JOE SCHAFFER and what a joke he is. GREAT customer service let me tell ya!! NOT! he told me he is going to get this taken care of and be fixed. Three weeks later, still no word. I will never ever EVER go back to Folsom Chevy, they do not respect other peoples vehicles. John L or Maita is where I will be going now. More
Prior to visiting Folsom Chevrolet, my girlfriend and I had visited several dealerships in the last month. Sorry to say I felt I had pretty much wasted my time with them. I have purchased several vehicles had visited several dealerships in the last month. Sorry to say I felt I had pretty much wasted my time with them. I have purchased several vehicles in my time and before going to the dealer I already have an idea what I want how much I’m willing to spend. Well we were on our way to the Honda dealership to lease a Honda civic for my girlfriend. They have a great deal going on right now so it was perfect timing and the price was right. Anyway I suggested we stop by the other dealership to see if they had any specials going on. Well we stopped by the Nissan place first looked around but no one came out to help us for a few minutes and when someone did come out they didn’t know much about the lease program and proceeded to show me a list of vehicles with lease prices. I was like Wow Okay I looked at my girl and said lets go. Well the Chevrolet dealer was right across the street so we decide to stop maybe we would be greeted a little better. As soon as we drove up David Somberg came out to greet us immediately asked us what we looking for, I told him what we were looking for and the price range. No pressure, no one trying to sell us a car that was too pricey. I told my girl this is much more like it, nice guy and he knows his stuff. I'd like to commend David for his professionalism, knowledge and skill. Took his time going over all information, there was never any rush and he made sure we understood everything. He is definitely a people person and his company should be proud to have him as part of their team. I kind of wish I knew someone that was looking to purchase a vehicle I would most definitely send them his way. This man sets the standard and is absolutely superior in his job. Thanks and great job!!! More
I really like how Fred help me pick the perfect car he was going all out to make sure I drove off with a car I really enjoyed .I forgather name but the lady that processed the paper work really was great was going all out to make sure I drove off with a car I really enjoyed .I forgather name but the lady that processed the paper work really was great she explained all the paper and went over everything step by step even though it was late and everybody going home she stayed and work everything out and got us a car . Fred was great More
I loved the dealership the sales people were great. Fred did a fantastic job.Have beed out there a couple of times to look at the trucks,would not go anywhere else.Becky and Steve are great people too. i li did a fantastic job.Have beed out there a couple of times to look at the trucks,would not go anywhere else.Becky and Steve are great people too. i like the Chevy brand cuz they have everything that car needs :ON Star XM radio and the car has all the features that i wanted. THANS AGAIN FOR THE CAR More
Before going to Folsom Chevrolet, my wife and I visited two other dealerships. Horrible 'in-your-face' hurry-hurry-hurry attitudes ... like an auctioneer. Then we went to FOLSOM CHEVROLET. Wowzers! No pres two other dealerships. Horrible 'in-your-face' hurry-hurry-hurry attitudes ... like an auctioneer. Then we went to FOLSOM CHEVROLET. Wowzers! No pressure, no one in our face. I told my wife while walking the lot, 'this is a nice surpise ... we aren't being attacked' (lol). Down to earth, I'd like to commend BRIAN POWERS for his skill and professional bearing throughout the sale. He may work for Folsom Chevrolet, but he is definately working for HIS customer. Brian is the most pleasant salesman I have ever met out of any vehicle purchase. Even though he may be well appreciated at the dealership, he needs to be commended as an outstanding poster-child representing 'Chevrolet'. If ever approached by a consumer wanting a vehicle, I promise to send them to Brian Powers. This man is a true '5 Star' feature at Folsom Chevrolet -- bar none. Now, onto Becky. There's a person that should be in charge of California's budget. An outstanding communicator with superior organizational skills. Folsom Chevrolet should cherish her presence and even buy the girl lunch. Thanks Becky, you're a flower. Thanks Folsom Chevrolet. I promise a return to you! Best wishes throughout the year. Cliff & Lynn Howe More
Purchasing the Chevy Silverado from Folsom Chevrolet was an easy and pleasant experience, unlike previous “high-pressure” dealer locations. They allowed us time to look the vehicle over (inside and out) be an easy and pleasant experience, unlike previous “high-pressure” dealer locations. They allowed us time to look the vehicle over (inside and out) before making their introductions. Fred Sahami was courteous and extremely knowledgeable and pointed out features that we had overlooked. Excellent. More
I had a wonderful experice at this dealership. I was able to buy a 2011 Cruz and they were able to make my car payments $124.00 less then I was paying on my trade in. They were friendly and worked hard for m to buy a 2011 Cruz and they were able to make my car payments $124.00 less then I was paying on my trade in. They were friendly and worked hard for me. I would recommend them to all my friends. More
WE purchased a used car, expecting an all-day event and the typical haggling. Marty Neefe was our sales agent. He was professional, friendly, and direct. It was a pleasure working with him. I will surely u the typical haggling. Marty Neefe was our sales agent. He was professional, friendly, and direct. It was a pleasure working with him. I will surely use him, and Folsom Lake Chevrolet, for future dealings. More
This was the best and easiest car buying experience I've ever had. I wasn't pounced on when I entered the lot, I never felt pressured, and they bent over backward to meet my needs. Both Brian and Becky to ever had. I wasn't pounced on when I entered the lot, I never felt pressured, and they bent over backward to meet my needs. Both Brian and Becky took their time going over all information, there was never any rush and they made sure I understood everything. The car was the exact one I wanted with all the features I wanted. This was truly a great experience, I would recommend this dealership to anyone looking for a quality car and a comfortable experience. More
We are extremely satisfied with our recent purchase of a used vehicle from Folsom Chevy. They worked with us above and beyond to make the deal doable and a good fit for us, including an excellent interest used vehicle from Folsom Chevy. They worked with us above and beyond to make the deal doable and a good fit for us, including an excellent interest rate on our loan. I felt good about the salesperson we worked with and had a positive experience with everyone we had contact with there, in person or over the phone. Excellent customer service, quality staff, great experience overall. More