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Folsom Chevrolet

Folsom, CA

4.4
248 Reviews

12655 Auto Mall Circle

Folsom, CA

95630

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Showing 248 reviews

March 11, 2011

I actually called Jake with a specific truck and features in mind. Within hours he had found exactly the one I wanted and got it there the next day. I also gave them the price parameters that I wanted to rem More

by mikebuilder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Holmquist, Becky O'Leary, Jake Holmquist
March 09, 2011

Came in on a Saturday for a test drive. Staff was friendly even though it was late. Worked with Dave who was both friendly and knowledgeable. Called Monday with an offer. Dave worked with me as much More

by mgandy231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Soemburg and Finance Specialist Becky O'Leary
February 18, 2011

My Fiance and I came in right at closing time on 2/16/11, only expecting to look at vehicle rather than go out on a full test drive. We saw a Tahoe that we liked and asked Jake if we could take a closer look More

by hofhenke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake, Oscar and Roger, Roger Kan, Jake Holmquist
February 18, 2011

I ordered a 2011 camaro, so that's why price was N/A rated (MSRP is MSRP no matter where you go). Other than that, things went very smoothly. Sean gave me a test drive, even let me use one of your manua More

by jwj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Sullivan, Oscar Calderon, Becky (in finance), Sean Sullivan
February 14, 2011

I have purchased 2 trucks and 2 cars from them, 2-3 yrs ago I loved this dealership. As time has progressed ive noticed many changes in there workmanship. I took my 09 Silverado in because the gauges were More

by ftballguy71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RON, JOE SHAFFER, Joe Schafer, Ron Rosselit
Feb 17, 2011 -

Folsom Chevrolet responded

We wanted to offer our apologies for the issues you encountered while having your vehicles serviced at our dealership. Thank you very much for bringing this to our attention as it helps us understand where we need to focus our training and customer service efforts. It is very rare to have two separate vehicle issues like this with the same customer. What is truly important to us is that you walk away a happy customer. We hope that by replacing the dashboard and compensating you for the K&N intake filter shows that we are willing to take responsibility for our mistakes. Please let us know what else we can do to make sure you are 100% satisfied with our service again. You are a great customer and we want to keep it that way. Sorry again for the issues you experienced, The Folsom Chevy Staff

February 13, 2011

Prior to visiting Folsom Chevrolet, my girlfriend and I had visited several dealerships in the last month. Sorry to say I felt I had pretty much wasted my time with them. I have purchased several vehicles More

by ginerb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Somberg
February 12, 2011

I really like how Fred help me pick the perfect car he was going all out to make sure I drove off with a car I really enjoyed .I forgather name but the lady that processed the paper work really was great More

by Aletheascott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred sahami
February 12, 2011

I loved the dealership the sales people were great. Fred did a fantastic job.Have beed out there a couple of times to look at the trucks,would not go anywhere else.Becky and Steve are great people too. i li More

by midnite53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
February 04, 2011

Before going to Folsom Chevrolet, my wife and I visited two other dealerships. Horrible 'in-your-face' hurry-hurry-hurry attitudes ... like an auctioneer. Then we went to FOLSOM CHEVROLET. Wowzers! No pres More

by hhroseville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Powers and Becky O'Leary
January 30, 2011

Purchasing the Chevy Silverado from Folsom Chevrolet was an easy and pleasant experience, unlike previous “high-pressure” dealer locations. They allowed us time to look the vehicle over (inside and out) be More

by Mearle D Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Sahami, Roger Kan, Marty Neefe, Marty Neefe, Roger Kan
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