Folsom Chevrolet

BRIAN AND BECKY STAYED 2 HOURS AFTER CLOSING ON SATURDAY NIGHT TO HELP US BUY OUR TRUCK. BRIAN GOT US THE TRUCK WE WANTED FOR THE PRICE WE WANTED, NO HAGGLING EITHER!! WE WILL BE LOOKING TO REPLACE OUR OT NIGHT TO HELP US BUY OUR TRUCK. BRIAN GOT US THE TRUCK WE WANTED FOR THE PRICE WE WANTED, NO HAGGLING EITHER!! WE WILL BE LOOKING TO REPLACE OUR OTHER CAR WITHIN THE YEAR AND FOLSOM CHEVROLET WILL BE WHERE WE START OUR SHOPPING NEXT TIME......THANK YOU FOLSOM CHEVY More

Great buying experience. There was no pressure by anyone. It was a pleasure working with the sales staff. I would recomend this store to anyone interested in buying a new car. It was a pleasure working with the sales staff. I would recomend this store to anyone interested in buying a new car. More

In this age of the American "service" economy, it is all too rare to come across truly professional sales and financial people, who take the time to understand their customer's needs and then make it is all too rare to come across truly professional sales and financial people, who take the time to understand their customer's needs and then make the sincere effort to accommodate them. Our dealings with Folsom Chevrolet have consistently given us a remarkably pleasant and satisfaction filled experience in the past, and this recent transaction did not fail to meet those expectations. Fred Sahami was an excellent sales representative, taking the time to understand what we were trying to accomplish, and then following through to the end of the transaction, while making us feel quite at home. We never encountered any undue pressure, and always felt he was acting in our best interest. The same can be said of Becky O'Leary as she guided us through the finalization of our paperwork. She also was the true professional, and left us assured we had come to the correct conclusions for our needs. We remain impressed with an excellent organization, and look forward to our continued long, and mutually beneficial relationship - just as it should be. More

Most enjoyable experience I've had purchasing a car. Really liked our salesperson, Jake Holmsquist and even enjoyed Roger in the finance office who had a marvelous sense of humor and hammered out the Really liked our salesperson, Jake Holmsquist and even enjoyed Roger in the finance office who had a marvelous sense of humor and hammered out the paperwork and financing with our own credit union like a wizzzard. He was incredibly fast. Although, as you know the whole process is way to long. We've never bought a used vehicle before. More

I just purchased a 2011 Camaro. Marty Neefe was my salesman. From start to finish, this was an absolute excellent experience. No pressure, no trying to talk me into anything, he listened to me and f salesman. From start to finish, this was an absolute excellent experience. No pressure, no trying to talk me into anything, he listened to me and found the exact car I wanted. I would recommend Folsom Chevrolet to everyone. More

When I first visited Folsom Chevy, Brian was very easy to talk to, too all the info on what I was looking for in a vehicle and I Aldo told him I would give him a call when I was ready to look more into buyin talk to, too all the info on what I was looking for in a vehicle and I Aldo told him I would give him a call when I was ready to look more into buying a car. He respected that and waited for my call. A couple days later I told him I was ready and gave home some more information. That is when he promptly responded with information about vehicles available, financing questions and other concerns I had. He was very easy to talk to, stayed in contact with me and kept me informed of the status of the car purchase. When the car was delivered to the dealer, Brian informed me and held the car a full day until I could meet him there. Marty then finished the deal by conducting a test drive, going over the financial part of the purchase and easing my mind while we waited for the deal to close. The entire experience was the best car buying experience I have ever participated in. Everyone was considerate and not pushy (like traditional car salesmen). More

Folsom Chevrolet made buying a car very easy. The salesman was very knowledgeable, friendly and professional. They treated me fairly and had a good selection of new cars to choose from. Great peopl salesman was very knowledgeable, friendly and professional. They treated me fairly and had a good selection of new cars to choose from. Great people to work with and a great deal. Fair and honest. I recommended Folsom Chevrolet to a friend who bought a new Chevy 3500. More

I have dealt with this dealer since I bought this car new from him with one exception when GM sent me to another dealer. I was so disgusted with the attitude of the other dealer that I left before I finished from him with one exception when GM sent me to another dealer. I was so disgusted with the attitude of the other dealer that I left before I finished my business and never went back. I met Ron Rosseut when he was working nights around 2003 and was impressed, but did not work with him again until he was assigned to the day shift. I have used him as my primary service consultant ever since. Ron has a friendly outgoing way that makes me comfortable. I believe Ron goes the extra step in seeing that my experience at Folsom Lake Chev. is a positive one. I am one of those people who get very upset the minute I set foot on a car lot. In the past my experiences have been bad. The greeters act like I am stupid, will not listen to what I say, expect me to sit still while the different sales personal run roughshod over me. This also been my experience in shops and parts dept. Folsom Lake Chev. has been a breath of fresh air. It's people set a high standard. I and others whom I have talked to have come accustom to this treatment. More

On March 2, 2011, I scheduled an appointment with Ron to have a diagnostic done on my 2001 chevy camaro Z28. I brought the car in and Ron requested I leave the vehicle overnight in order to hear what the e have a diagnostic done on my 2001 chevy camaro Z28. I brought the car in and Ron requested I leave the vehicle overnight in order to hear what the engine sounded like when first started because he couldn't hear any noises coming from the engine. When I contacted him the following morning he said my engine was totaled and I needed $6,000 for a new LS1 engine. He said he could hear two rods knocking due to neglect by not having enough oil in the car. I told him 'I HAVE ALWAYS HAD THE OIL CHANGED, THAT THE ENGINE HAS NEVER KNOCKED, IN FACT, IT ONLY HAD 77,000 MILES AND I HAVE NEVER HAD ANY PROBLEMS WITH IT. He said you will either have to pay $6,000 or $40,000 for a new car. I asked how long would I be able to drive the car, he said it could blow at any time and to leave the car with him and he will see if he could find a used engine. I became very upset stating I am disabled and on a fixed income and couldn't possibly come up with that kind of money. I decided to pick the car up. When Ron walked me back to the cashier, he told the cashier "She blew up her engine and now she wants to just take it home". I couldn't believe my ears when they brought the car to me. It was knocking so loud, there was metal scraping noises from under the car when I tried to turn the steering wheel. I asked what did they do to my engine!!! Ron didn't respond. I said I would have to have it towed, and Ron said "you might as well drive it, it can't get any worse". I would appreciate it if you could have my engine fixed/use another repairer to fix the problem within 30 days. I rely on my car for transport and apart from the inconvenience, this problem has also caused me to incur additional costs i.e. towing and rental car expenses (I have receipts). The reason for the negative ratings I have given this dealership is my deceased father bought his Silverado Truck at Folsom Chevy and he used to always have it serviced at Folsom Chevy. If he were alive, he would be so disappointed on how I've been treated and how much the professionalism, concern for the customer and the treatment of the customer's vehicles has declined. More

I recently purchased a Nissan Altima from Folsom Chevrolet and I would like to acknowledge the excellent customer service that I received. I was truly impressed by the professionalism, courtesy of Chevrolet and I would like to acknowledge the excellent customer service that I received. I was truly impressed by the professionalism, courtesy of Isaiah Patterson, David Shirley and Becky O'Leary. On my test drive Isaiah was very informative and knowledgeable about the vehicle. He answered my numerous questions with such a positive attitude, that it made me feel at ease. As a result, I was able to really concentrate on the test drive and how the vehicle was performing because I didn't feel rushed. Upon returning to the dealership, I didn't have to wait a long time to finalize the paperwork. I found that Becky O'Leary was also very informative and patient. The manner in which she processed the paperwork was impressive. She was very professional and personable at the same time. The time spent was minimal and considering this was done after work, I was very appreciative.It was so refreshing to be able to enjoy this car buying experience and I would like to personally thank Isaiah, David and Becky!!!! I will proudly recommend others to Folsom Chevrolet!!!! More