Folsom Chevrolet
Folsom, CA
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My experience with this dealership was top noch. My initial contact with Marty was by phone. We set up an appointment and met at the orescribed time. He was very helpful by answering all of my question initial contact with Marty was by phone. We set up an appointment and met at the orescribed time. He was very helpful by answering all of my questions and did not apply pressure on me to make a purchase. I wanted a vehicle with specific options and the dealership located one for me and had it delivered. I am very happy with my vehicle. I was referred by COSTCO More
I was very happy with my experience and have enjoyed the technical aspect of Timothy sending me a personal video email. I think Timothy is very knowledgeable of the car I purchased and answered every quest technical aspect of Timothy sending me a personal video email. I think Timothy is very knowledgeable of the car I purchased and answered every question I with clarity. I appreciated the free gift of the model car. I also appreciated that Chevy.com gave me a coupon for $1000 off, I used it that weekend. More
We were driving around and decided to run by the Chevrolet Dealer to check out the Tahoes in stock. We loved our Escalade but it was a 2004 and we wanted to get something newer. When we pulled in Chevrolet Dealer to check out the Tahoes in stock. We loved our Escalade but it was a 2004 and we wanted to get something newer. When we pulled in Timothy came out to greet us with a big smile. He showed us around and my husband became interested in the 2012 Tahoe we purchased. Bill told Timothy he did not like playing games and being passed from sales person to sales person for pressure. Tim said no problem, let me see what I can do to help you guys get the price you need. Then bought us a cup of coffee and within a couple of hours we purchased the Tahoe and cleaned out the Escalade. The problem was I did not have a check book with me so Timothy came home with us and picked up the check. A few days later we stopped in to see if there was a second key to the car. There wasn't so Timothy took our key and had us a spare made. All the people at Folsom Chevrolet have been so nice to us, it feels like we have a second family. Thank you Folsom Chevrolet. More
I searched for a vehicle on line for Chevy and Ford products to replace my Lincoln Town Car, and had a difficult time making a decision. I visited three dealers in Las Vegas and was unable to find a v products to replace my Lincoln Town Car, and had a difficult time making a decision. I visited three dealers in Las Vegas and was unable to find a vehicle that fit my requirements. Fulsome Chevy worked with me , and gave me a better deal on a Chevy HHR LT that I had seen in Las Vegas. They worked with me and gave me a deal that I am most pleased with. Dealing with Rene Schoonbrood was a pleasant and rewarding experience. More
Nick Savage is EXCELLENT in follow through and is extremely courteous. He knows how to sell-up without pressuring. I will follow him to any dealership he may go to. Roger Kan is very efficient and extremely courteous. He knows how to sell-up without pressuring. I will follow him to any dealership he may go to. Roger Kan is very efficient and speedy in processing the paperwork to purchase a vehicle. More
My wife, Janice, and I have been thinking about replacing our Tacoma pickup and Mustang with one vehicle that would better serve our needs of transporting two large dogs. We live in Elk Grove and just happe our Tacoma pickup and Mustang with one vehicle that would better serve our needs of transporting two large dogs. We live in Elk Grove and just happened to be in Folsom today for other reasons and decided to drive through the auto mall. When we pulled in to your lot we were not sure what we wanted. Nick came over and we started talking about our needs. Being a dog owner and lover himself we immediately felt at ease with him. We were looking at Subaru Forester and I just out of curiosity started to look at the HHR. With Nick's knowledgeable comments about the car and our 120 lb. Pyrenese Mountain Dog hopping right in we were sold. Nick did an excellent job for us. The Tacoma was taken in at your dealership and Nick road to Elk Grove with us and the dogs to pick up the Mustang. The other members of your team also did a fine job. Everyone was very friendly and helpful. All and all it was a good experience. More
We really were happy with the service we received from Ed Champman. His was very patient, friendly, professional and personable. We plan to recommend him and the dealership to other friends and family. Th Champman. His was very patient, friendly, professional and personable. We plan to recommend him and the dealership to other friends and family. Thank you. More
Talk about the old bait and switch, this is all one will get dealing with this dealer. Came in on a sale for a 09 Silverado, sales priced at $33,000. They tried to sell it for 38,000. Never again will I get dealing with this dealer. Came in on a sale for a 09 Silverado, sales priced at $33,000. They tried to sell it for 38,000. Never again will I buy a Chevy and never again will I shop at Folsom Cheverlet. I plan on writing a letter to GM to explain what a disservice this dealership is doing to the Chevy name. More
Timothy Clay from our introduction was friendly,easy to work with,low key, no pressure. Spent hours on demo ride and explaining product,great dealership. work with,low key, no pressure. Spent hours on demo ride and explaining product,great dealership. More
This is my fifth purchase from Folsom Chevrolet and my 3rd one dealing with marty neefe. Marty has always gone the extra ten miles to help including working way past his schedule helping with sound choice 3rd one dealing with marty neefe. Marty has always gone the extra ten miles to help including working way past his schedule helping with sound choices being understanding of his clients hectic work schedules and life. I live 120 miles away and have determined it is worth the extra drive to get a good car at a great price with friendly knowledgeable service. Oscar also provided extra help in deciding on a tough decision in making our most recent purchase. I really appreciate Marty doing what he did Ans also Roger in great work getting the paperwork done fast as it was so late. There is a reason this is the fifth time and why I have stuck with Marty in helping find a vehicle. Loyalty goes both ways and I can't say enough how Marty and the staff at Folsom have always provided great service. Worth the extra drive. Thank you againa More