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Foley Motorsports

Shrewsbury, MA

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Employees
Reviews
Vehicles
5.0
2,212 Reviews
Pre Owned - High End Luxury Vehicles. All Makes and Models. Award Winning Service Service Department. Proud to be named 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 CarGurus TOP Dealer Award Winner... 2015, 2016, 2017, 2018 and 2019, 2020, 2021, 2022 DealerRater Consumer Satisfaction Award Winner... 2016 and 2017 DealerRater DEALER of the YEAR in the used vehicle category for Massachusetts. RJ Foley Owner 508-414-2666. Over 30 Years of Sales and Service Excellence! Gino Catalina GM/WS 508-344-9900. A+ BBB Rating. Dale Nordman, Internet Sales and Web Development. Cheryl Catalina Business Office, Titles. Cheryl Marrero A/R. Jon Joseph, Sales and Finance. Kevin Gemelli, Service Manager. 894 Boston Turnpike Shrewsbury Massachusetts 01545
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894 Boston Turnpike

Shrewsbury, MA

01545

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Showing 2,212 reviews

December 18, 2015

Thank You I recently was in the market to buy a newer vehicle. I stopped at Foley Motorsports and was greeted by Zee. Great experience, great guy ! Best car b More

by 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zee Avakian
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December 17, 2015

Quick, painless, and friendly service This is the third car I have purchased from Foley and all three experiences were great. The staff is great and always bending over backwards to meet y More

by 2181linds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Joseph
Zee Avakian
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December 14, 2015

Needed a better car Went in to buy a car because I did not like the one I had purchased from another dealer. Zee was great and he did everything quickly. More

by yazin1721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zee Avakian
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December 12, 2015

Best experience purchasing a car Best experience I ever had purchasing a car. The quality and selection of vehicles was outstanding. Our sales person, Zee was very attentive to every More

by Tmpjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Foley
Kevin Gemelli
Jon Joseph
Zee Avakian
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December 11, 2015

Great Experience Bought my mini paceman at Foley. Very easy and friendly to work with. No hard sell. Car was in perfect condition exactly as advertised. They took More

by dknri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Joseph
Other Employees : Haig Avakian
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December 11, 2015

Best car buying experience ever!!!!!!! Our experience at Foley was fantastic! We worked with Zee on our recent purchase. He was amazing to work with and made our experience easy and quick! More

by Awing1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Joseph
Zee Avakian
Other Employees : J.D. Delisle
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December 11, 2015

Wonderful buying experience The reason Zee is getting this five star review is because he provides the buyer a level of comfort during the buying experience and actually did ever More

by cpowers24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zee Avakian
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Helpful 1
December 11, 2015

AWESOME! Awesome love the service and how well they take care of the customer.My sales man Zee toke very good care of me.I will definitely recommend this deale More

by Yanesa86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zee Avakian
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December 08, 2015

Great Experience Bought a mini cooper from Foley Motorsports. Very good people to do business, they know what they have inside out. The car is in perfect condition and More

by mohit_mini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Gemelli
Other Employees : Tanana Decelles, J.D. Delisle, Haig Avakian
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Helpful 2
December 08, 2015

Several tire issues within a month of the ownership Our sales professional Zee was very nice and professional, however I would not buy a car from here ever again. I bought a used 2013 BMW X5. When I More

by CarOops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Gemelli
Jon Joseph
Zee Avakian
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Dec 12, 2015 -

Foley Motorsports responded

This is in response to Alison and Greg's unsatisfactory review of Foley Motorsports pertaining to the purchase of their 2013 BMW X5 35i xDrive Sport Utility. Foley Motorsports takes pride in that our sales and service team make every effort possible to provide the best customer service we can in a business that comes with its everyday challenges to do so. We hope that our on-line reviews speak for themselves and separate us from other pre-owned dealers and are a testament to RJ and his team always try and do what is right and right for repeat business and customer loyalty. We reached out after the review was published to try to make amends (including a free full reconditioning due to the wrappers being missed in the seat back pockets) but an agreement could not be reached… Mr. and Mrs. Dery are accurate in regards to replacement of 3 tires at delivery , right front & both rear tires. Prior to deliver the reason Foley Motorsports only replaced 3 tires was due to the drivers front tire already having been replaced by the previous owner and measured at 9/32 of an inch. They are correct that all tire treads should match. To clarify the new Bridgestone Dueler Run Flat tires that we installed had a tread depth of 9/32 and this is the reason for only replacing 3 (the 3 Tires replaced perfectly matched the existing tire) The customer did contact us in regards to a leaking tire valve and informed us that they had it repaired. The customer was not able to fully describe the cause of the leak however it sounded as though it was a loose valve core, again it had been repaired prior to Foley Motorsports being able to evaluate the failure. One month after the customer had taken delivery of the vehicle the Foley Service team was informed of one of the tires having a bubble in the sidewall. At this point Foley executed pick up of the vehicle and delivery of substitute transportation to the owner’s home in Roslindale Ma from Shrewsbury. Upon evaluation of the vehicle it was quickly determined that the tire had suffered impact damage to the extent of leaving a rubber line on the alloy wheel showing where the rubber had folded up over the edge. This impact caused catastrophic damage to the steel belts inside the tire in turn causing the bubble. Foley without questioning the customer replaced the tire as a gesture of goodwill in consideration of the vehicle having only being one month old and having been originally handed to the customer not thoroughly cleaned. Once the tire had been replaced again Foley inspected all of the valve stems, performed a re-cleaning of the vehicle and delivered it once again to the owner home. Two days after having the vehicle back the customer contacted Foley Service again and informed us that there was a problem with another tire. The customer told us that air was leaking out and did not want to bring the vehicle back. Foley Service authorized the customer to have the tire evaluated by a tire repair facility of their choice and to have them inform us of the reason for the failure but at no time agreeing to pay for the repairs until the cause of the failure was determined. After the tire repair facility informed the Foley Service Department that the tire had been punctured and was not defective, Foley Service opted out of paying for the replacement of yet another tire. We do understand the customer is dissatisfied with this decision. Foley Service was not able to duplicate customer’s report of black smoke from the exhaust system. The vehicle did not have a check engine light or any faults stored in memory during the multi point delivery inspection. The vehicle is still currently covered under its full factory warranty. We believe that an honest effort was made to resolve the problems with Alison and Greg's tire issue professionally and in a timely manner. Foley Motorsports will continue to hold customer service as our most important responsibility which was certainly put to the test with this X5 and it's tires.

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