Floyd Traylor Honda
Ft. Smith, AR
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Darien was very professional and helpful in finding my next car. I test drove 5 different cars and he was very patient. No high pressure sales, just helpful. next car. I test drove 5 different cars and he was very patient. No high pressure sales, just helpful. More
THIS PLACE IS THE WORST . WARNING STAY AWAY , VERY DECEPTIVE BUSINESS PRACTACES. I CAN NOT SPEAK FOR ANYBODY ELSE . HOWEVER I CAN FOR MY OWN EXPERENCE WITH THEM . BAD NEWS . F WARNING STAY AWAY , VERY DECEPTIVE BUSINESS PRACTACES. I CAN NOT SPEAK FOR ANYBODY ELSE . HOWEVER I CAN FOR MY OWN EXPERENCE WITH THEM . BAD NEWS . FOR THE FUTURE THEY SCREWED ME . EVERY BODY ENVOLVED IN THE TRANSACTION WILL GET THEM A NICE NEW SUBPOENA . I CAN SAY THIS AT THE END OF THE PROCEEDING WE WILL SEE WHAT IS WHAT BE THE JUDGE .THAT A CIVIL VIOLATION .. NEXT BECAUSE MY LOAN IS F.D.I.C INSURED WITH WELLS FARGO , THAT MAKES WHAT YOU ALL DID TO ME AND MY SON A FEDERAL OFFENCE , I TOLD YOU MR KIEFER LANG . BECAUSE YOU DID NOT DUE THE RIGHT THING , SO HERE WE ARE , I TRIED SEVERAL TIMES TO CONTACT YOU IT IS ALWAYS A STORY HES BUSY . HEIS IN A CONFRENCE .. HE IS ON A CALL . ALL BULL MARLARKEY.I HAVE EVERYTHING FOR MY CASE MY LANG . SO YOU ALL REAL SOON IN THE FEDERAL COURT SYSTEM. DONT FORGET TO BRING YOU WALLET . More
THIS DEALER SHIP USES DECEPTIVE PRACTICES . LIES TO THE CUSTOMER ABOUT WORK DONE TO SAID AUTOMOBILE , AND WHEN CONFRONTED THE SALES ASST MANAGER HAS THE NERVE TO TELL A PAID CUSTOMER TO BE QUIE LIES TO THE CUSTOMER ABOUT WORK DONE TO SAID AUTOMOBILE , AND WHEN CONFRONTED THE SALES ASST MANAGER HAS THE NERVE TO TELL A PAID CUSTOMER TO BE QUIET AND LISTEN , I SAID EXCUSE ME , TREY THE ASST SALES MANAGER RESPONDS SHUT YOUR MOUTH AND LISTEN . LISTEN TO WHAT MORE LIES . AND I DO HAVE THE PAPER WORK TO PROVE THEIR LIES , '' WORK THEY SAID WAS DONE , IN FACT I HAVE INSPECTIONS REPORTS FROM OTHER LOCAL ASE CERTIFIED SHOPS THAT SAY FLOYD TRAYLOR NEVER DID THE WORK , # 1 ..ITS A BAD LOWER PASSENGER BALL JOINT EXECISSIVE PLAY ...# 2 THYE SAME SIDE OF CAR THE CVJ AXLE . LOUD CLICKING SOUND WHILE TURNING . AS WELL AS THE LOCAL BUICK DEALER TOLD ME THE CAR HAS A LOW 80 % POINT PRE INSPECTION SALE . WHICH SHOULD BE A 90 /95 % I WAS DISRESPECTED . LIED TO . AND RIPPED OFF OVER THE CAR PRICE 22, 000 AND CHANGE FOR A CAR THAT WAS MAXED OUT AT $ 13.500 .. $ 15.000 .. THESE PEOPLE HAVE NO SHAME . I SAY TO FLOYD TRAYLOR HONDA OF FORTSMITH I DO WISH ALL THING BY THE LAW YOU DESERVE I HOPE YOU GET WITH A BIG FAT LAWSUIT . More
Top tier staff that made the entire process fluid and stress free! They were able to get us into a reliable vehicle that met our demands! stress free! They were able to get us into a reliable vehicle that met our demands! More
The entire environment at this dealership was easygoing and low pressure, yet professional and flexible. We really enjoyed working with our salesperson, Austin! and low pressure, yet professional and flexible. We really enjoyed working with our salesperson, Austin! More
Great initial entrance meeting from service team. Verified that what the appointment was scheduled for, and provided amenities in the service area. Had great meet, great and conversation with Alisa Verified that what the appointment was scheduled for, and provided amenities in the service area. Had great meet, great and conversation with Alisa James about vehicles, and get to know you type of meeting. Was great meeting. She’s an awesome salesperson!!!! Thank you to the entire staff. More
Lori Burch was amazing and we are very happy with our purchase of our Ridgeline purchase of our Ridgeline More
I don’t usually write reviews, but I had to for this experience. I came in feeling stressed and honestly a little discouraged because I was very upside down on my vehicles. From the moment I walked in, experience. I came in feeling stressed and honestly a little discouraged because I was very upside down on my vehicles. From the moment I walked in, they treated me with kindness, respect, and understanding. They (Daniel and Robert) worked hard to get me into something reliable and safe without making me feel judged or pressured. I truly believe they went the extra mile for me, and I’m so thankful for that. You don’t always find people who genuinely care in situations like this, but this team absolutely does. I’m beyond appreciative and will definitely be back in the future. More
Darien was extremely helpful and wonderful. I would 100% recommend anybody to this dealership. Extremely helpful, very upfront and honest with you about everything and made everyrhing very simp I would 100% recommend anybody to this dealership. Extremely helpful, very upfront and honest with you about everything and made everyrhing very simple and easy to understand. More


