Flow Volkswagen of Wilmington

Awesome service After hurricane Florence, our life's got busier and was hard to get on time to meet with Dean, still he was available for us and made the process so s After hurricane Florence, our life's got busier and was hard to get on time to meet with Dean, still he was available for us and made the process so smooth! The day we were able to meet with him we warned him we would be late, so he gave us the car with a full tank and extra clean, so thoughtful of Dean. Thank you for your help. I really love my Passat More

Great purchase experience! Besides favoring the VW products, the buying experience at Flow is pressure free. I have purchased several cars from Flow and never felt rushed in m Besides favoring the VW products, the buying experience at Flow is pressure free. I have purchased several cars from Flow and never felt rushed in making my decision. Our sales person Will was knowledgeable and professional in all aspects of sales and service. More

Genuine, non-sales-ey salesmen I had a great experience at this dealership. I went in with a pretty good idea of what I wanted and what my price range was, but was open to slightly I had a great experience at this dealership. I went in with a pretty good idea of what I wanted and what my price range was, but was open to slightly different options. Not once did I feel any pressure to buy something newer or more expensive. Vito, the salesman who helped me, was extremely helpful with pointing out helpful details and options that were relative to my needs. Everyone I interacted with at the dealership was polite and professional. I never got that creepy sales-ey vibe that I’ve experienced at other dealerships. I drove away paying slightly more than originally planned but only because I found a car I absolutely love at a great price. I was given the cost information for all of the options I was interested in before I made a final decision. I did my research and compared costs of the same car at other dealerships and got a great deal. I love that there was no need for haggling and dealmaking. The prices were reasonable and fair. I absolutely love my new Jetta and would absolutely recommend Flow Volkswagen to anyone in search of a great vehicle without fear of being ripped off. Thanks so much guys!!! More

Amazing car buying experience Buying a car can be stressful but our experience was anything but. Our salesperson John was so knowledgeable and patient with us. We were there pretty Buying a car can be stressful but our experience was anything but. Our salesperson John was so knowledgeable and patient with us. We were there pretty much all day and John made us feel welcomed and comfortable. I would recommend Flow Volkswagen of Wilmington and please ask for John Hansberry!! More

No hassle car buying This dealership is fantastic. On my 2nd VW, had a Jetta that was traded for a 2018 Tiguan. The hubby has a GTI. Ours Salesman Emil is so knowledgeable This dealership is fantastic. On my 2nd VW, had a Jetta that was traded for a 2018 Tiguan. The hubby has a GTI. Ours Salesman Emil is so knowledgeable and a straight shooter; we went in prepared to need to haggle and we had no reason to because the deal they gave me was fantastic! We had have a had a positive experience with finiacical guy Dave and previous service department experience has been excellent. Would recommend this place anytime! More

Easiest service ever. Great staff. Great facilities Super service with great staff and facilities Will be back again. Price was fair, Shane (my advisor) sent me a text to keep me posted. The car wa Super service with great staff and facilities Will be back again. Price was fair, Shane (my advisor) sent me a text to keep me posted. The car was washed and tires dressed all of which was an unexpected pleasant surprise. More

service I am from New York had an issue on my Daughters car they took care for it promptly very helpful and friendly attentive while I was in waiting area whi I am from New York had an issue on my Daughters car they took care for it promptly very helpful and friendly attentive while I was in waiting area which was very comfortable with lots of amenities I truly would recommend this dealership, Thank you to the service counter very nice job, More

Best Car Buying Experience Ever! The entire team at Flow Volkswagen of Wilmington made our car buying experience a pleasure. Same day appointment and greeted immediately upon arrival The entire team at Flow Volkswagen of Wilmington made our car buying experience a pleasure. Same day appointment and greeted immediately upon arrival. The entire process from selecting a car to leaving with a new car only took about 2 hours. Every step of the purchase process was explained in detail and we were continually updated on the progress. Super courteous! Super knowledgeable! More

Sustained excellence! FLOW has exceeded my expectations for satisfaction every visit. Prices are fair and explained. Service personnel are courteous and professional. Mu FLOW has exceeded my expectations for satisfaction every visit. Prices are fair and explained. Service personnel are courteous and professional. Multiple cars over multiple service visits and never had a bad experience. Keep it up FLOW VW. I will be back and will tell my friends. More

Great service We were greeted with a smile . Marshall made our experience buying a car easy. Our car was ready and waiting for us when we went to sign the papers. We were greeted with a smile . Marshall made our experience buying a car easy. Our car was ready and waiting for us when we went to sign the papers. He explained everything on the car thoroughly. We were very satisfied. Would buy another car at Flow in the future. More