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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,839 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,839 reviews

November 16, 2020

Wonderful service, and Darcey was responsive, knowledgeable, and kind! They finished the work quickly and well and wiped down the steering wheel and door handles before I left. More

by ELIZABETH.LEVERAGE.HILLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Nov 18, 2020 -

Flow Subaru of Charlottesville responded

Hello Elizabeth, we're happy to hear you had such a positive experience with our team. We hope you continue to choose us for all your automotive needs! Thank you so much!

November 16, 2020

The people at Umansky are great - always a pleasure! And the service was excellent, particularly when I drove in on my spare tire one evening. My leaving off a star is because I had an appointment at 9:15 b More

by Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla, Chase Koehler
Nov 18, 2020 -

Flow Subaru of Charlottesville responded

Hi Louise, thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Safe travels!

November 16, 2020

Excellent service and prompt turn around time in this busy world... safety precautions were taken and followed ...will continue to take my Subaru for service More

by FGRB52VA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 18, 2020 -

Flow Subaru of Charlottesville responded

Hello, Thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service! We hope you continue to choose us for all your automotive needs! Take care!

November 16, 2020

As always it was a pleasure to work with Darcey. Thank you also to the mechanic who replaced the condenser in the A/C unit. More

by MELMERBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Nov 18, 2020 -

Flow Subaru of Charlottesville responded

Hi, thanks for your praise and kind comments about our team. We're glad you chose Umansky Subaru of Charlottesville as your first choice for service! Take care!

November 16, 2020

David is the Sales Dept. was very helpful. This is the second time we are dealing with him in the last 2-3 years One week after purchase, he helped us with the Service Dept. to rectify a small issue. More

by Codin.andrei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Breeden
Nov 18, 2020 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team will be very happy to hear about your kind words and high star rating. Thank you so much!

November 15, 2020

First time buyer from Umansky Subaru. No high pressure sales and every financial detail was explained. Rick McCormack was great and very patient with me as I decided on what to buy. Overall a great car More

by michaelw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Rick McCormack
Nov 16, 2020 -

Flow Subaru of Charlottesville responded

Michaelw, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Umansky Subaru of Charlottesville. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 14, 2020

Good quality service very cooperative would recommend to others in the future and will look back when considering a future purchase. Pricing is reasonable on most cars. More

by trentak00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Kendrick Hawkins, Tony Buck
Nov 16, 2020 -

Flow Subaru of Charlottesville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received. We look forward to your next visit! Take care!

November 13, 2020

Rick McCormack and Kendrick Hawkins made the entire Subaru test drive, purchase, and financing smooth, quick and painless. Would purchase from them again in a heartbeat. A+ all the way around. More

by EDDOFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack
Nov 16, 2020 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

November 13, 2020

The airbag recall was handled quickly and professionally with little wait time. The service was as scheduled and without any inconvenience or added expense to me. More

by RLEESQ63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harner, Darcey Serio
Nov 16, 2020 -

Flow Subaru of Charlottesville responded

Hello, we really appreciate your great feedback! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 13, 2020

It was a pleasure to work with Tony Buck and Kendrick Hawkins. I would gladly recommend Umansky Subaru to any one. I am enjoying the car. Set out next week on a trip that will take me to GA, TX, AZ and More

by art.borden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Buck
Nov 16, 2020 -

Flow Subaru of Charlottesville responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

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