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Flow Mazda of Charlottesville

Charlottesville, VA

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14 Reviews

1289 Stony Point Road

Charlottesville, VA

22911

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14 Reviews of Flow Mazda of Charlottesville

November 10, 2024

I’m done with Flow for good. I will never buy another car there or let them touch any of my vehicles again. These people don’t just waste your time—they bleed you dry. Three hour More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
February 04, 2024

I had an excellent experience purchasing a 2018 Mazda three from the Flow Mazda dealership. More

by Bobror
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don’t recall.
July 24, 2023

I Purchased a used Mazda three from flow Mazda, that I found online and drove from New York to Virginia to pick up. I couldn’t be happier with the whole transaction. Sales person, Jeremy, and sales manage More

by bobror
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy and Todd
October 25, 2022

I had an headlight assembly replacement for my Mazda CX-7. This was an experience of getting this fixed! On 10/21/22, I had a scheduled appt. at 8 am and the part ordered was for the opposite side of More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Gray
Nov 01, 2022 -

Flow Mazda of Charlottesville responded

Hi Dee, At Flow Mazda of Charlottesville, we strive for excellence. We apologize that we did not meet that standard for you on this visit. We appreciate the feedback, as all feedback that we receive helps us to meet our goals. Our service manager has been looking into what happened during your visit and, if you haven't heard from him directly yet, he will be reaching out soon. If you would like to discuss this further, please don't hesitate to reach out to us directly. Sincerely, The Flow Mazda of Charlottesville Team

July 02, 2021

Very Poor After Sale Customer ExperienceI bought a Very Poor After Sale Customer Experience I bought a brand new 2021 Mazda CX-5 recently. During the sales process, the salesperson said that the onl More

by PTB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales team at Flow
August 10, 2020

**Update** Dealership has made good on their mistake * Original Review * Sales experience was very good on new Mazda 6. Two years after purchase, I had a flat tire and went to change it. I was very More

by Jeff H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Manager
June 11, 2020

Excellent Experience I purchased a new CX-9 this week from Flow Mazda of Charlottesville. The entire experience was excellent. The sales representative, Mr. Stone was know More

by Deantistadt
Recommend Dealer
Yes
Employees Worked With
Dillon Stone, Antonio Rodriguez
May 06, 2020

Had my Miata serviced and they did a great job, very quickly. They also washed the car after they were done and did a great job. More

by Jamze132
Recommend Dealer
Yes
Employees Worked With
Danielle
March 31, 2020

No Pressure I really appreciated the customer service given by Dillon Stone and Antonio Rodriguez. They were friendly, informative and I felt no pressure. I fel More

by Snazzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon Stone & Antonio Rodriguez
February 04, 2020

Great Test drive no problem. Price better than other dealers in my area. Salesman great, Mazda CX-5 is one of the best cars on the market. Thanks Flow Mazda More

by reggienyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashaunte Spears
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