Flow Honda of Charlottesville
Charlottesville, VA
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Kim is very helpful and knowledgable. He assisted us with our son's Accord purchase a year ago and it was a great experience... so of course we came back to Kim to make our 2012 CR-V purchase. Kim make with our son's Accord purchase a year ago and it was a great experience... so of course we came back to Kim to make our 2012 CR-V purchase. Kim makes buying a vehicle a very positive experience, and I would recommend everyone to ask for Kim. Jason in the Finance Office was exceptional. He found us the best available rate we were qualified for, and made everything seem effortless. He explained options available, and explained all the legal paperwork that requires signing... and made you walk away from his office feeling good about the major purchase you just made. Thank you Kim and Jason, I'll be back to see you both when it's time for my next purchase. More
Joey Lockhart was excellent. We bought a new 2012 Honda Odyssey EX-L from him last night. After test driving the van and talking with Joey, we were sold! He was friendly, knowledgable, answered all our que Odyssey EX-L from him last night. After test driving the van and talking with Joey, we were sold! He was friendly, knowledgable, answered all our questions and stayed past closing to help us out. He did not pressure us at all and helped us consider the options the were best for us. We are happy to recommend Joey Lockhart to all our friends and neighbors. He was wonderful! More
Never is a million years would I have thought we'd have to buy *two* brand-new cars in six months, but both my husband's and my car had to be replaced, and we replaced them at Brown Honda in Charlottesvill to buy *two* brand-new cars in six months, but both my husband's and my car had to be replaced, and we replaced them at Brown Honda in Charlottesville. Scott Willer at Brown Honda was and is outstanding. We found him perfect for car replacement #1--low-key, knowledgeable, and as pleasant as a person could be. Naturally, when car #2 collapsed, we searched him out again, and had the same wonderful experience. There was a time, not so long ago, when buying a car was compared with having a root canal. That comparison is no longer valid. Armed with reviews and comparison prices gleaned from the internet, buying a car can actually be a joyous experience. It's amazing, but it's true. More
My experience working with Kim Cross was outstanding. He was such a gentleman and helped me all the way with the purchase and trade-in of my old car. I couldn't have asked for a nicer person to help me with was such a gentleman and helped me all the way with the purchase and trade-in of my old car. I couldn't have asked for a nicer person to help me with my purchase and personal circumstances that Mr. Cross provided. I highly recommend him!!!! We have bought 2 Honda's from him and a Toyota from Brown Toyota and been very pleased with Brown. They are a fair company. Thanks again Kim. It was a pleasure working with you. Love my Odyssey! More
We had a great experience buying our car from this dealer. Our sales agent, Steve Young was not pushy and made us take our time in making a decision. He gave us given options to be able to get the mod dealer. Our sales agent, Steve Young was not pushy and made us take our time in making a decision. He gave us given options to be able to get the model we really want which is the Honda CRV EX. I like the price of the car and overall I like its performance. More
Everyone was very nice and helpful and got me in something that would work with my budget and everyone was so awesome. would definately buy here again. something that would work with my budget and everyone was so awesome. would definately buy here again. More
My parents bought a 1999 Odyssey van from Brown. I am still driving it. Mom has since purchased a new Odyseey van, I have purchased a CRV, my husband has purchased a Civic. Let's just say, we wouldn't still driving it. Mom has since purchased a new Odyseey van, I have purchased a CRV, my husband has purchased a Civic. Let's just say, we wouldn't go anywhere else. I have done price comparisons in several counties and Brown cannot be beat. I have had service done on the 1999 vehicle and have confidence in the work. I continue to drive this van now with 216,000 miles. I have no worries. The service department is friendly and accommodating. Salesman are personable and reasonable and never pushy. I never felt pressured to buy and was warmly welcomed back each time I left to go shop around. In the end, though, the prices, the service, the smiles, just can't be beat ! More
The service department at Brown Honda is always friendly, helpful, and responsive. WE have worked directly with Dave Sloan for several years as our service rep and he goes out of his way to help us track ne helpful, and responsive. WE have worked directly with Dave Sloan for several years as our service rep and he goes out of his way to help us track needed and UN-necessary service even when we are not sure...he doesn't just recommend to have work done to create business. He constantly looks out for OUR best interests making recommendations about what to do, not do, and even giving us good-customer bonuses when appropriate. We also recently had our car washed and "detailed" after a long road trip and we have NEVER had such a clean car in every nook and cranny and they neatly organized/stored all the little stuff that we had in various compartments in the car into boxes so that every nook and cranny was emptied and could be really cleaned. We've never had that done so well and so carefully and so respectfully of our property even when we go to speciality car wash businesses. Our family has 3 Hondas and are very pleased with all three and especially our confidence and trust in the service department. What a treat in this day and age! More
Steve Young was very knowledgable about the product he was selling. We were very pleased with our experience of working with him. It's been many years since I bought a new car, so I suffered a bit from st was selling. We were very pleased with our experience of working with him. It's been many years since I bought a new car, so I suffered a bit from sticker shock. More
I had a great experience, so let me tell you about it. I had a great experience, so let me tell you about it. I have been buying cars for over 20 years and usually I don't ha I had a great experience, so let me tell you about it. I have been buying cars for over 20 years and usually I don't have anything positive to say about the experience most of the time its a nightmare. So I went into Browns, I was kindly greeted by my salesperson Joey Lockhart, so it started well, so he asked me what I was interested in doing, (NO PRESSURE) so I told him I just wanted to look at a 2012 Honda Civic, so we went to look at it, we went for a pleasant test drive, so Joey then without pressure asked me "Rachel what is the next step?" which i found very refreshing verses the normal high pressure crap most sales people ask " Like whats it going to take" I hate that approach, Joey is totally different than any other salesperson I have ever meet. I went in for a "look" and after the test drive and Joey's low pressure approach, feeling very comfortable with Joey and the store, I asked him, " WHAT can you sell me the car for" so joey went in and got me a great price for the car I wanted, so I decided to purchase the car that day, verses holding off. So that night, I started feeling like I didn't do my research, so I got on line, and I was so happy when after looking on line and Joey's price was right in line, actually lower than the dealership all my friends were telling me about....... Thank you Joey for everything, I wish you sold other items as well, most salespeople could learn from you, for the people who are reading this, BUY YOUR CAR FROM JOEY LOCKHART AT BROWN HONDA Rachel................. More