Flow Honda of Charlottesville

I was in the process of buying a new 2012 Honda Fit from another area Honda dealership and was unsatisfied with their customer service as well as the information they were telling me. So, I called Brown Hon another area Honda dealership and was unsatisfied with their customer service as well as the information they were telling me. So, I called Brown Honda and spoke with Michael Barbour and was in his dealership within hours. He was very friendly and honest. He answered all my silly questions and made me feel welcome. He went the extra mile to get the color of the car I really wanted, even though he was unsure of it's whereabouts or ETA. I really enjoyed my experience at Brown Honda and most specifically working with Michael. I have and will recommend Brown Honda. More

Great staff and fast deal without any obnoxious haggling. They beat the deal I had in hand from another dealer and made the transaction simple. Joey Lockhart was exceptional as my salesman. They beat the deal I had in hand from another dealer and made the transaction simple. Joey Lockhart was exceptional as my salesman. More

Steve was great! Super helpful! He was willing to meet with me at 6pm on an evening that he normally gets to go home earlier. He was knowledgeable, friendly and not pushy. with me at 6pm on an evening that he normally gets to go home earlier. He was knowledgeable, friendly and not pushy. More

This dealer, and in particular, Steve Young, provided exceptional, intelligent, friendly and respectful customer service to us. I came in prepared to buy the Honda Fit and had already done extensive res exceptional, intelligent, friendly and respectful customer service to us. I came in prepared to buy the Honda Fit and had already done extensive research beforehand. Steve very efficiently asked me questions and mentioned a couple of things I did not know about the vehicle, thereby only enhancing my decision to purchase a Honda Fit. Steve is very personable and the best I have dealt with in my many decades of purchasing vehicles. More

Friendly and courteous help. It took longer than I planned but the time went by so quickly with the friendly people working at Brown's. I really like my new car. I almost regret going to Jim Price. planned but the time went by so quickly with the friendly people working at Brown's. I really like my new car. I almost regret going to Jim Price. More

Best car buying experience ever. Mr. Kim Cross was friendly & knowledgeable. We got an excellent price and every detail of the CR-V was explained fully. We will recomend this dealer and expecially t friendly & knowledgeable. We got an excellent price and every detail of the CR-V was explained fully. We will recomend this dealer and expecially the salesman, Mr. Cross, to everyone. If we ever need another vehicle, we will difinetely return to Brown Honda and Kim Cross. More

This was one of the easiest car buying experiences we have had. Steve was very helpful, and knowledgeable. It was a hassle free purchase. Everyone at brown was courteous. -------------------------- have had. Steve was very helpful, and knowledgeable. It was a hassle free purchase. Everyone at brown was courteous. -------------------------------------------------------------------------------- More

Brandon was extremely helpful throughout the entire process. I am new to the area and this was my first time buying a car. My family lives in Maryland and Brandon was very accommodating as far as goi process. I am new to the area and this was my first time buying a car. My family lives in Maryland and Brandon was very accommodating as far as going over all the paperwork with my Dad and I. More

The first contact on this sale was David Valcich who clearly knows Brown's customers and had determined that I might be a candidate for a trade of my '06 Accord for a new one with great rates. I was no clearly knows Brown's customers and had determined that I might be a candidate for a trade of my '06 Accord for a new one with great rates. I was not initially interested as my car would go a lot longer and meets my transportation needs exceedingly well. David was not pushy but did follow up when I called back to see what kind of deal he was offering. Steve Young quickly followed up as well and since he had sold me my original Accord, it was easy to work with him in the Sales area. Steve was quick to listen to my hesitation and my interest and is experienced at sales without pushing the deal too much. Finance worked with me, and when I finally made the decision, had the paperwork in order and completed very quickly as I had a limited time frame within which to work out the details. Driving home my new Accord was a treat. I was soon "at home" with the new dash and controls, and appreciate Brown Honda working with me. More

We have always loved Honda products and have been very pleased with our vehicles. We have owned Civics, Accords, and CRVs. Before we moved into the area, we purchased our Hondas in Alexandria, VA. It wa pleased with our vehicles. We have owned Civics, Accords, and CRVs. Before we moved into the area, we purchased our Hondas in Alexandria, VA. It was our intention to continue to do so until one day in 2009, while we were out, we found our 2001 CRV with a broken rear door latch. We immediately went to Brown Honda service without an appointment and they were able to work on it while we waited. We decided to walk over to the showroom and look around. We met Kim Cross and he showed us the 2010 CRV. We liked what we saw and the salesman that was helping us. We kept the 2001 CRV and purchased the 2010. Last week we took the 2010 CRV in for a oil change and saw the 2012's. We left with the 2012. This was our second car purchase in three years with Brown Honda and Kim Cross. We had another outstanding experience with this remarkable salesman. His friendliness, professionalism, and willingness to help his customers are top notch. Mr Cross and his associate Jason Rosales make the car buying process an easy and pleasant experience. We would never think of dealing elsewhere. We would recommend this dealership and we highly recommend Kim David Cross as your salesman. You just couldn't do better! More