
Flow Honda of Charlottesville
Charlottesville, VA
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Fast and Friendly I got the service in resonable timeframe. Explanation of the service and charges were resonable. I would go again and again for the service required I got the service in resonable timeframe. Explanation of the service and charges were resonable. I would go again and again for the service required. More
Friendly and respectful The service manager, Kenny Taylor was friendly, respectful and honest in his dealings. The checkout was prompt and my service was complete in no time. The service manager, Kenny Taylor was friendly, respectful and honest in his dealings. The checkout was prompt and my service was complete in no time. More
they make it easy The record keeping makes it easy to keep track of what's been done when. Very honest in telling me what service can wait and what needs to be done th The record keeping makes it easy to keep track of what's been done when. Very honest in telling me what service can wait and what needs to be done this visit or next visit. More
Quickly and professionably accomplished Service staff member greeted me and and directed me to the sign-in desk. Upon completion of the servicing a staff member met me in the lounge area Service staff member greeted me and and directed me to the sign-in desk. Upon completion of the servicing a staff member met me in the lounge area and explained what had been done. A most professional appointment. More
Great Communication I took my Honda in for regular servicing. Dave Taylor explained what needed to be done fully and clearly and explained the charges in a transparent w I took my Honda in for regular servicing. Dave Taylor explained what needed to be done fully and clearly and explained the charges in a transparent way. He communicated with me throughout the process and was always courteous and professional. More
You guys are the best!! I’ve been a thoroughly happy customer for over 15 years and you all never disappoint! I can always count on you for honesty and fast, courteous service. customer for over 15 years and you all never disappoint! I can always count on you for honesty and fast, courteous service. More
Quick service and accommodation by DaveSloan Dave Sloan accommodated me on short notice. It's always pleasant to wait in the waiting room. My experience with the shuttle service was very positi Dave Sloan accommodated me on short notice. It's always pleasant to wait in the waiting room. My experience with the shuttle service was very positive. More
Trailer Hitch & Wiring Procurement and Installation Parts delivered in only a few days, professional installation completion in half a day, final cost very close to estimated cost, and extremely satisfi Parts delivered in only a few days, professional installation completion in half a day, final cost very close to estimated cost, and extremely satisfied with results. More
Service for me at this dealership always has been thorough and very helpful. My service manager does an excellent job in explaining what has been addressed and what may need my attention. I particula thorough and very helpful. My service manager does an excellent job in explaining what has been addressed and what may need my attention. I particularly like the diagnostic program, that allows me to keep up with any concerns or items that soon will need to be brought in for service. More
Inspection appt Was taken care of very nicely when I brought the car in for the state inspection. Every person who helped me did an excellent job! Was taken care of very nicely when I brought the car in for the state inspection. Every person who helped me did an excellent job! More