Flow Honda of Charlottesville

Regular maintenance visit. Check in was simple and timely. My car was ready one hour before the promised time. The work was completed as planned, with no surprises. timely. My car was ready one hour before the promised time. The work was completed as planned, with no surprises. More

Always top notch service I've been getting my Hondas from, and having them serviced by, Umansky since 2006. I've never been disappointed with their work or with their customer I've been getting my Hondas from, and having them serviced by, Umansky since 2006. I've never been disappointed with their work or with their customer friendly approach. Everyone at Umansky treats me like I'm their best customer. Love these folks! More

Andy Mahan went the extra mile to help me. The COVID-19 pandemic has made everything a challenge, but Andy made extra efforts to help me buy my 2018 Subaru Forester and get me back on the road The COVID-19 pandemic has made everything a challenge, but Andy made extra efforts to help me buy my 2018 Subaru Forester and get me back on the road to Richmond. He even picked up a sandwich for me while I waited for the car to be inspected and detailed. More

I worked with Dave Sloan in the service department on Wednesday July 29th . Dave is always excellent!!! He’s informative, friendly, and professional!!! I always work with Kim Cross in sales ! Wednesday July 29th . Dave is always excellent!!! He’s informative, friendly, and professional!!! I always work with Kim Cross in sales ! Kim greets me every time I bring my Honda in for service! Dave and Kim are the best !!! More

Excellent Everyone was polite and my vehicle was serviced timely. Everything was explain to me that was need for follow up on my vehicle. Great customer service Everyone was polite and my vehicle was serviced timely. Everything was explain to me that was need for follow up on my vehicle. Great customer service. More

Excellent service by steve young who was on top of everything and made me feel like i counted and his priority and then executed the deal proficiently. everything and made me feel like i counted and his priority and then executed the deal proficiently. More

Fast, safe service I had a regular service and recall that was taken care of quickly and in what I felt was a very safe environment since I had to wait for the work to b I had a regular service and recall that was taken care of quickly and in what I felt was a very safe environment since I had to wait for the work to be completed. Everyone wore masks and the dealership was set up with great social distancing opportunities. More

considerate, helpful I stopped by without an appointment to see if I was pushing wrong buttons - the air condition would not cool. Kenny came out to the car and checked - I stopped by without an appointment to see if I was pushing wrong buttons - the air condition would not cool. Kenny came out to the car and checked - the car had a problem, so made an appointment. Problem was under warranty, had to order parts. When they arrived, car was fixed quickly. Regardless of which person I talked with, depending on who was available when I came, all of them could look up my information and give accurate information. Very professional. More

Excellent fast service, with good COVID-19 protections Service I was especially pleased to find that shady outdoor seating had been provided. The intake was brief and smooth, the services was fast and eff Service I was especially pleased to find that shady outdoor seating had been provided. The intake was brief and smooth, the services was fast and efficient, and the staff was very polite and helpful. More

Long time customer with the service department at this dealership. Will miss the valuable service that Mark Lipstein provided us through the years. Looking forward to working with Kenny Taylor as our new dealership. Will miss the valuable service that Mark Lipstein provided us through the years. Looking forward to working with Kenny Taylor as our new service advisor. More