
Flow Honda of Charlottesville
Charlottesville, VA
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I had decided I wanted a Honda Fit and Kim Cross made buying one very easy. He showed me all the features, answered all my questions, and arranged for a car in the color I wanted to be delivered in a co buying one very easy. He showed me all the features, answered all my questions, and arranged for a car in the color I wanted to be delivered in a couple of days. It was a simple, efficient transaction and I am very pleased with my new car. More
After receiving a postcard from Umansky saying that some parts of my 2018 Honda Odyssey were included in a recall, I arrived at my appointment at Umansky and the Service Manager explained what service would parts of my 2018 Honda Odyssey were included in a recall, I arrived at my appointment at Umansky and the Service Manager explained what service would be done and how long it would take. The entire service actually took less time that predicted and when I picked up my car, and here was no charge. More
Went in for an oil change and tire rotation. Since I had an appointment, I was served quickly so that the work could get done. After they were working on my car, they let me know that I should change out th an appointment, I was served quickly so that the work could get done. After they were working on my car, they let me know that I should change out the break fluid because of the time between changes for it. The extra work was done quickly and David Sloan had me out quickly. I find the service department to be dependable. The waiting area was clean and safety of customers was evident. More
Just a state inspection this time. So not much to say about this visit. On previous visits they have been very good about telling me what work maintenance work may be required with the next oil change o about this visit. On previous visits they have been very good about telling me what work maintenance work may be required with the next oil change or when I reach xxxx miles. More
I waited to get state inspection, and David Sloan got me in and out quickly. Always a pleasure going to Umansky. Mike and Jamie in Parts are also always eager to get me the parts to keep our family’s five H in and out quickly. Always a pleasure going to Umansky. Mike and Jamie in Parts are also always eager to get me the parts to keep our family’s five Honda’s running great!!! More
They finished my vehicle sooner than expected. The van driver, Scott, was very accommodating in taking me home and picking me up. The checkout process went very quickly. driver, Scott, was very accommodating in taking me home and picking me up. The checkout process went very quickly. More
Courteous, Did there best to make customers comfortable, wore masks, had outdoor seating. I opted to wait so the continually kept me informed and appraised of both the options I had and the extra time they wore masks, had outdoor seating. I opted to wait so the continually kept me informed and appraised of both the options I had and the extra time they would take. More
David Sloan and others have once again done a great job by helping us with our Honda Accord. We had an alternator fail on us Friday and had it replaced by noon Saturday. We’re very grateful! by helping us with our Honda Accord. We had an alternator fail on us Friday and had it replaced by noon Saturday. We’re very grateful! More
The service dept always does a very thorough job on our cars and they are great about getting our cars done quickly too. The only problem is that they have cut the staff size of service dept so severely cars and they are great about getting our cars done quickly too. The only problem is that they have cut the staff size of service dept so severely that the couple of people working are being run ragged and it's very difficult to get anyone on the phone. BUt the staff that are there do a great job but it's not fair to them to have just a couple of people on duty each day and yet have all teh same expectations on them. Thank you service dept and mechanics!!!!! You all do a great job. More