Flow Honda of Charlottesville

Called for an appointment and was given one the very next day (with 5 time slots available!). Opted for the first available time slot (10:45am) and waited onsite until 2:15 when we checked to find out they day (with 5 time slots available!). Opted for the first available time slot (10:45am) and waited onsite until 2:15 when we checked to find out they were JUST taking it in for service.... 3.5 hours after our appointment. More

They are very polite and helpful. They also answered all my questions and worked in a timely manner. Thanks. I will always use Umansky Honda for services on my CRV. They also answered all my questions and worked in a timely manner. Thanks. I will always use Umansky Honda for services on my CRV. More

My service was excellent. The work was completed on time and there was no pressure to unnecessarily up-sell. Thank you for a pleasant experience. The work was completed on time and there was no pressure to unnecessarily up-sell. Thank you for a pleasant experience. More

Staff members were friendly and very helpful. All the work was completed in just one hour. All the work was completed in just one hour. More

They are very professional the way my car maintenance. As soon as my appointment was scheduled, I reviewed a text almost immediately. The day before my appointment, I received a reminder text also. The la As soon as my appointment was scheduled, I reviewed a text almost immediately. The day before my appointment, I received a reminder text also. The lady that scheduled my appointment was very kind, professional and courteous. I believe her name is Stephanie.. More

Took my Honda Pilot in for a recall repair - service was great, and the work was completed in the promised timeframe. great, and the work was completed in the promised timeframe. More

I took my 2012 Honda CRV in for a yearly inspection. Umansky employees were friendly, polite, and very helpful. Umansky employees were friendly, polite, and very helpful. More

David is excellent about keeping me informed on the status of work being done on my vehicle, the estimated cost and completion time. When arriving at the dealership to pick up the car, David reviews th status of work being done on my vehicle, the estimated cost and completion time. When arriving at the dealership to pick up the car, David reviews the service order with me, explaining what was done and answering any questions I might have. David is a pleasure to work with. More

I didn't have an appointment but my car was indicating a low battery warning when starting it. I showed up for service on a Monday morning unannounced and they fit me in with a smile. My car remote needed a low battery warning when starting it. I showed up for service on a Monday morning unannounced and they fit me in with a smile. My car remote needed a battery, an easy and inexpensive fix. Great customer service from the service member that assisted me. More

It was very easy to arrange an appointment for service. People were very friendly and helpful. The wait to get my car was longer than expected. People were very friendly and helpful. The wait to get my car was longer than expected. More