Flow Honda in Winston-Salem

Never Again We chose Flow out of 5 dealerships, based on our first time visits to each. Our second visit to Flow was also cordial. After purchasing a 2107 Ridgeli We chose Flow out of 5 dealerships, based on our first time visits to each. Our second visit to Flow was also cordial. After purchasing a 2107 Ridgeline, quality service vanished. We purchased out of state so we had several questions concerning title and tags. During the course of a week, my first 2 phone calls were not returned. On the 3rd call, both the receptionist and title clerk were unprofessional and the followup call was not returned. My 4th call (to the dealership manager) was not returned. By this time I had run out of patience. I called yet again and asked to speak to someone who could answer my questions. After being put on hold and told it would be looked into, I asked to speak to the manager in charge. Finally, I had someone to answer my questions. She apologized for the unprofessional behavior and would see to it personally that the tags and title problems would be taken care of. Even though the problem was resolved, the treatment by some employees was unacceptable. I will never purchase from Flow and I will not recommend them to family and friends. More

Awesome new Honda Civic from Flow Winston Salem I had a great experience buying the new Civic from Flow Honda Winston Salem. In particular, I enjoyed working with Richard Jones. He was very knowle I had a great experience buying the new Civic from Flow Honda Winston Salem. In particular, I enjoyed working with Richard Jones. He was very knowledgeable and help me find exactly what I was looking for to surprise my wife for her birthday! Even when we found a slight issue with one of the cars, he was quick to correct the situation. Very professional. Highly recommended! More

worst service ever will never buy another car from any flow dealers 2 hour job took 4 hours worst service and people ever everyone @ 12:00 just want to eat lunch real sm will never buy another car from any flow dealers 2 hour job took 4 hours worst service and people ever everyone @ 12:00 just want to eat lunch real smart as^* people The girl answering the was real smart to over the phone on 08/01/2016 she can't even get me to the right person after 8 try's what a loser real rude need's to fine another job. More

Great Car Buying Experience I would like to tell you what a great employee you have in Santo Nicita. He was very professional and knowledgeable in helping me to find just the I would like to tell you what a great employee you have in Santo Nicita. He was very professional and knowledgeable in helping me to find just the right van for my needs and my purse. He helped me to get acquainted with all the accessories and walked me thru the purchasing process. It was a great buying experience! More

Honda Civic Such a nice experience, our salesman Drew Siegrist was very pleasant, knowledgeable. Will definitely come back to purchase again in the future! So f Such a nice experience, our salesman Drew Siegrist was very pleasant, knowledgeable. Will definitely come back to purchase again in the future! So far we love our new Honda Civic LX. More

Loyal Customer On May 19th,2016 my husband and I purchased our 8th vehicle from Flow which 7 came from Flow Honda. My salesman Richard Jones is Great!!!! He has bee On May 19th,2016 my husband and I purchased our 8th vehicle from Flow which 7 came from Flow Honda. My salesman Richard Jones is Great!!!! He has been our salesman since we started purchasing from Flow years ago. Whatever I ask him to do he Always does it for us. Doing this purchase I had the opportunity to meet Billy Hollows the Sales Manager he is a Great person when I had a problem he did what Needed to be Done to make me a Satisfied Customer. I also the chance to meet another Good salesman Angelo Terry. Thanks Soooo much Flow Honda Employees for Always making my husband and I a Satisfied Customer. Delba & Charles Hanes More

Disappointed Service Center Love our Honda@The experience with service on January 19,2016 was disappointing. Two hour wait and disengaged service representative. We may buy a n Love our Honda@The experience with service on January 19,2016 was disappointing. Two hour wait and disengaged service representative. We may buy a new Honda but not at this dealership.......I felt my business was neither wanted nor needed. More

Great sales experience with Rick Farabee I generally do not enjoy the process of buying a car, but Rick F. Made it a pleasant experience. He explained new features in a way that was clear but I generally do not enjoy the process of buying a car, but Rick F. Made it a pleasant experience. He explained new features in a way that was clear but not over-bearing. I do not like it when salespeople presume to know what a customer wants. Rick asked questions and most importantly listened to our answers. Excellent experience and I love my new car. More

Teddy is the Best!!! Such a great experience! I am a very stubborn customer and my dealer teddy was so patient and kind! He made sure to take the time to find the right ve Such a great experience! I am a very stubborn customer and my dealer teddy was so patient and kind! He made sure to take the time to find the right vehicle for me. More

ABSOLUTELY AWESOME EXPERIENCE!!! I had a number and a specific type of car I was interested in purchasing. My salesperson did not blink an eye as I gave he all of the parameters I was I had a number and a specific type of car I was interested in purchasing. My salesperson did not blink an eye as I gave he all of the parameters I was looking for. She simply jotted down my requirements and without hesitation found me something of more value that I ever imagined I would be able to get. She and flow Honda truly embody the term no hassle. I never felt like I was dealing with salesman I felt like it was family! Thank you Flow Honda! You Rock! More