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Flow Honda in Winston-Salem
Winston-Salem , NC
253 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 253 reviews
July 29, 2022
I drove in to have a small repair completed which requires a specialty tool, or perhaps specific training as to how to gain access to the part needing replacement. They did the repair, left my car un requires a specialty tool, or perhaps specific training as to how to gain access to the part needing replacement. They did the repair, left my car undrivable, and quoted a price to repair the damage they caused. The positive aspect of this story is they allowed me to work on my own car in the parking lot behind the shop since I refused to pay them to fix the problems they caused. I will never go back to Flow Honda for any reason, nor do I recommend them to anyone else. Generally speaking, I work on my own cars. When I hire someone else to work on a car I expect them to finish the job, not to leave me stranded trying to fix things in a parking lot. More
by muse_shop
Employees Worked With
Zak
July 22, 2022
Matt Swipe helped us lease a 2023 HR- V. Excellent experience with Matt. Recommended for anyone looking for a new Honda to take with Matt. Excellent experience with Matt. Recommended for anyone looking for a new Honda to take with Matt. More
by lewistracy213
Employees Worked With
Daniel with review of new features.
June 20, 2022
This is my 3rd CRV and Korban Faircloth made it a quick and easy process. This time I wanted a hybrid. Korban met with me and helped me narrow down my choice. I’m not kidding but in less than 2 weeks he ca and easy process. This time I wanted a hybrid. Korban met with me and helped me narrow down my choice. I’m not kidding but in less than 2 weeks he called to tell me it’s on the way! No pressure, easy paperwork, clear directions and good trade in on my 2014 CRV made it a great experience. More
by amybtag
Employees Worked With
Korban Faircloth
April 22, 2022
My rating is based on current conditions, which are terrible if you want to see and test drive a new car (especially a car in very short supply, as is the new civic si). We have previously purchased t terrible if you want to see and test drive a new car (especially a car in very short supply, as is the new civic si). We have previously purchased three cars from Flow Honda, with great experiences. However, that was many years ago, and our longtime salesperson has since retired. No dealer in our area has any car available that is not sold before arriving, so as said, a bad time! More
by hroosa1
Employees Worked With
Liz Wright
April 18, 2022
All cars have useless add on's that they will not negotiate or remove. They seem like nice people and offer the car at MSRP BUT they also have 2 " Packages " that are added to each car and they will negotiate or remove. They seem like nice people and offer the car at MSRP BUT they also have 2 " Packages " that are added to each car and they will not sell a car without them. Adds over 2 K to the price of the car. In a time where you are already paying a premium for a new car I find this intolerable. I will remember this in the future as well when its time to buy again More
by Bmanflyer
Employees Worked With
Noah
March 14, 2022
We currently own three Honda"s, and have owned several more over the years. Flow Honda service, and sales, of Winston-Salem both have been equally disappointing for my wife and I. Have never wrote a revie more over the years. Flow Honda service, and sales, of Winston-Salem both have been equally disappointing for my wife and I. Have never wrote a review for this business, but after our last adventure felt it necessary to warn/alert the public about this place. We received a letter from Honda Corp. a while back telling us that our 2018 Honda CR-V had a "warranty extension" because of issues some of the 2017-18 models were having, but no need to bring in unless experiencing problems related. They were extending the power train warranty, & emissions warranty, to cover any issues that may arise from it. Well, we started experiencing problems so we called Flow and took it to the service department. After looking at our warranty extension letter, Flow Honda Service of Winston-Salem, told us our vehicle was not part of the extension and wanted $2127.86 to fix the problem along with other issues that supposedly needed to be taken care of. Being we have had bad experience with this place in the past we declined and went to another garage, that we trust, for a second opinion. The trusted garage found that there was nothing wrong with the vehicle except simply re-setting the computer. After driving the vehicle for a few days, with no problems, decided we would call Honda Corp to verify whether our CR-V was actually part of the warranty extension or not. WELL, what do you know, they said our vehicle WAS in fact part of the extension!!! After Corporate hearing about our infuriating event at Flow Honda Service of Winston they encouraged us to file a complaint with them, and use a different service dept., if possible. This type of lying (aka gouging), with the sheer volume of un-expecting customers that think dealerships are taking care of them, equals huge amounts of $$$. SO BEWARE, You've been warned! More
by CSB
Employees Worked With
James
December 23, 2021
Had a awesome time working with Chris Hoover and CHRIS. Mr. Hoover took his time and helped find the perfect car for my Daughter. He was very knowledgeable and took his time during the whole process. Merr Mr. Hoover took his time and helped find the perfect car for my Daughter. He was very knowledgeable and took his time during the whole process. Merry Christmas and THANKS. More
by littlesara37
Employees Worked With
Chris Hoover and CHRIS
