Flow Honda in Winston-Salem

Great Customer Service I'd like to compliment Flow Honda employee, Daniel Dodge, Sales Manager, at Flow Honda in Winston-Salem, NC for the excellent service he provided me I'd like to compliment Flow Honda employee, Daniel Dodge, Sales Manager, at Flow Honda in Winston-Salem, NC for the excellent service he provided me last week. Mr. Dodge helped me in a situation that was well beyond customer service. I am a proud 2008 Honda Odyssey owner. My family and I were traveling from our home in the Washington, DC area to Western North Carolina for my 3 kids spring break. It was a Saturday afternoon and we were driving west on I-40 when suddenly a tire from an 18-wheeler hit our car. The wheel broke through the window, messed up the hood, dash, wipers, and side mirror. Luckily no one was hurt but the car was not drivable. Our car was towed to the closest Honda dealership for repairs. By the time we had arrived at Flow Honda in Winston-Salem, NC it was after 4 p.m. in the afternoon and because it was Saturday the service center was closed. To make matters worse, I could not find a rental car company open in the area. The one company that was open couldn't get me a car until Tuesday the following week. We were in a desperate situation because we were still over three hours to our destination. We had no vehicle, and were stranded. This is the point where we met Mr. Dodge and your Flow Honda Team. I have always been pleased with the service I receive from a certified Honda dealer. However, Mr. Dodge and the Flow Honda team's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Mr. Dodge helped us through the process of getting our car fixed. He also assisted with locating a car for us to continue on our trip. Flow Honda worked with our insurance company to repair the vehicle within a week. That's right, our repairs were completed within the week. We picked up our newly repaired Honda one week after the accident. All repairs looked amazing. The car looked as though nothing had happen. They even vacuumed the inside of the van. I was presently surprised how easy the process was. Such a commitment to great customer service is to be commended. I don't say this lightly, but flow employees did this act of kindness naturally. In my eyes it was an act of kindness, but to Mr. Dodge, I believe he was just doing his job. I am no one special; in fact I was just passing though. But Mr. Dodge and Flow Honda treated us like we had bought every car that we had ever owned directly from him. He had nothing to gain by assisting us in a desperate situation yet he did assist with a smile. With leadership like Mr. Dodge in your organization, Honda will always be successful. More

Watch their numbers I went to Vann York after dealing with Daniel Dodge (a sales manager) and got 4k more on the trade and the new Honda for for a lower price on the sam I went to Vann York after dealing with Daniel Dodge (a sales manager) and got 4k more on the trade and the new Honda for for a lower price on the same equipped car. I saved thousands going to Vann York Honda. My experience makes me question his competence and motive. The motive part is why I will no longer work with the Flow network again. More

Very Happy The sales person Melanie Kotlarsz was so nice and very helpful in picking out my new car! She was not pushy! I love my new car! The sales person Melanie Kotlarsz was so nice and very helpful in picking out my new car! She was not pushy! I love my new car! More

I have visited many car dealerships in winston-salem nc and surrounding areas and was sorely disappointed with each and every dealership I visited. I then went to flow honda and my saleswoman was GREAT! Sh and surrounding areas and was sorely disappointed with each and every dealership I visited. I then went to flow honda and my saleswoman was GREAT! She did not pressure me into a car I did not want but tried to help me get the car I wanted. Melanie Kotlarsz was very courteous and very friendly and I will recommend anyone who needs a car to visit her and flow honda. Lisa Perryman More

I had a great experience here at Flow Honda due to the dedication of the sales person(Melanie) that was working with me towards purchasing a vehicle. I was treated with the up most respect and assured tha dedication of the sales person(Melanie) that was working with me towards purchasing a vehicle. I was treated with the up most respect and assured that my happiness was top priority. I would definitely do business here again. More

Very pleased! Iam very happy with the service I received at flow honda with Melanie.she was very nice, not pushy.my family and I will definitely be back! Nice peopl Iam very happy with the service I received at flow honda with Melanie.she was very nice, not pushy.my family and I will definitely be back! Nice people, great prices and fast service! More

I had a very smooth experience at Flow Honda. I went for a test drive, examined all the colors while Genell patiently took me back and forth to all the different possibilities and then, made a great deal fo a test drive, examined all the colors while Genell patiently took me back and forth to all the different possibilities and then, made a great deal for myself! I hate buying new cars, but this went as well as I could have hoped for. Mostly, I am elated with my new CRV! More

Happy Honda customer! I was very pleased with the experience and am happy with my purchase. I felt very comfortable. The salesperson was very laid back. I did not feel any I was very pleased with the experience and am happy with my purchase. I felt very comfortable. The salesperson was very laid back. I did not feel any pressure, and I know that she had my best interest in mind. Thanks for everything! More

Frankie Williams - The Best! Frankie makes the difference here. I wouldn't want my friends or loved ones buying through anyone else. I know that, with Frankie, they are in good ha Frankie makes the difference here. I wouldn't want my friends or loved ones buying through anyone else. I know that, with Frankie, they are in good hands. More

Corolla A friend recommended that I go see Frankie when I was looking for a car. She was very friendly and easy to talk to. She asked me about my needs and ge A friend recommended that I go see Frankie when I was looking for a car. She was very friendly and easy to talk to. She asked me about my needs and genuinely cared about me being satisfied before I made a decision. The whole staff at Flow was very welcoming and made me feel very comfortable to be there. They were great at guiding me through the process without the high pressure you get from salespersons at other dealerships. More