Flow Honda in Winston-Salem

OOSB Beware! I am rating based on the sales service I've received. I called this dealership about a vehicle I am interested, mind you I am from out of state, so fo I am rating based on the sales service I've received. I called this dealership about a vehicle I am interested, mind you I am from out of state, so for people that buy car from them locally it might be fine. Anyways, I called as soon as the dealership opened. Natalie the salesperson sounded nice over the phone, but never followed up. Never returned my call or answered any of my questions, all I got was a credit application for me to complete through them. For those people that don't know, once you submit a credit app with a dealership they have the right to do a "hard inquiry" on your credit, and that takes points on your overall FICO score, the safer way is to get pre-approved from your bank if possible, since you never know if you can make a deal. I know this, because I got hit several times before, since I don't know any better. So, why would a person send a credit application if they don't even know if the vehicle is available or his/her questions are met by a dealership. I have reached out to the GM of the dealership about my experience and to this day not receive any response either. Not only they lose my business, but I am here to let out of state buyers know the experience I received. More

Great experience with Richard Jones I had a 2008 Honda pilot and decided to trade for 2015. As always Richard Jones step-up to the plate. He's the best salesperson I know, I would highly I had a 2008 Honda pilot and decided to trade for 2015. As always Richard Jones step-up to the plate. He's the best salesperson I know, I would highly recommend him to everyone. He takes the time to explain everything to you, he's not pushy and he listens. Very professional and knowledgeable. I don't believe I would ever buy any other brand than a Honda due to Richard Jones. Honda really does make a reliable vehicle . C. Dulin More

Great experience Bought a used car at Flow Honda. What a great experience. Genell greeted us quickly upon our arrival. She was very friendly and knowledgeable. Wou Bought a used car at Flow Honda. What a great experience. Genell greeted us quickly upon our arrival. She was very friendly and knowledgeable. Would highly recommend Genell and Flow Honda to anyone wishing to buy a new or used car. More

Another great experience with Flow Honda Had a great experience. Genell Boyer is a great and professional sales person. If you go to Flow Honda, be sure to ask for Genell Boyer. Had a great experience. Genell Boyer is a great and professional sales person. If you go to Flow Honda, be sure to ask for Genell Boyer. More

Great experience with Jeff Alva! My husband and I were looking at cars and decided to try out the CR-V and the Pilot. Our brother-in-law recommended we contact Jeff Alva. He was most My husband and I were looking at cars and decided to try out the CR-V and the Pilot. Our brother-in-law recommended we contact Jeff Alva. He was most knowledgeable and answered all our questions without any pressure. We had not planned to make a decision but Jeff made our experience so pleasant that we drove a new car home that day. We will recommend Jeff to all our friends and relatives! More

Horrible experience in the service station Had my car inspected and they "lost" a key on my keychain. Turns out that was a key to my friend's house and I was watching their pets while they were Had my car inspected and they "lost" a key on my keychain. Turns out that was a key to my friend's house and I was watching their pets while they were on vacation. I spent $100 to hire a locksmith and change the locks on the door so I could actually get to the pets. HORRIBLE mistake due to carelessness. More

THE BEST After going to over a dozen dealerships within 50 miles of my home in Lexington NC, I found a couple of cars I liked at Flow Honda. Had I not been to After going to over a dozen dealerships within 50 miles of my home in Lexington NC, I found a couple of cars I liked at Flow Honda. Had I not been to the other dealerships and dealt with their salesman and financing departments, I may not have understood just how great these guys treated people. From the moment I stepped on the lot, the salesman was very helpful, but not pushy. He simply asked what I was looking for and what price range I was looking in, and went to print out a list a cars that he thought I might be interested in within my price range. He was informative, even willing to tell me one car I looked at had been damaged at one point. Who does that? When I found the car I liked, we took it for a test drive. Instead of sitting there like knot on a log, or texting on his phone he made it point to show me all the options on the car and to point out what the car could do. He gave me an unbiased opinion on the car and was very honest. When we got back to the lot and I explained that I was planning to look at some other cars on some other lots, he didn't try to corral me into the building or try to pressure me into making a deal right at that moment. He got my number and said he would get back with me later to find out how my search was going and wished me a good day and good luck and that he hoped to see me back. Later in the evening he did call, and remembered where I said I was going to look at other cars. In going back to the dealership the next day, he was busy selling someone else a car so he got me with a another salesman and it was more of the same. Great down to earth guy who didn't try to pressure me into anything. When we sat down and I explained what I wanted to put down on the car and what I wanted the payments to be, he actually listened. The finance department went to work and put the deal I wanted in front of me first, rather than trying to screw me over on the payments or the APR by putting a number of bogus deals in front me and trying to pressure me to take them. They hooked me up. And the finance manager went in detail to explain everything on the contract so I would know where every dollar was going and what I was signing up for. Finally, they cleaned up the car and filled it up with gas. My experience from beginning to end was great; it was what buying a car should be like. I highly recommend this dealership to anyone looking for a car, they are the best. Oh, and by the way, did I mention that I LOVE my honda accord ex-l v6? Awesome car, awesome dealer. Unless your related to someone who sells cars, it doesn't get any better than this! More

Buying A new car from Frankie Howard at Flow Honda I had a very good and easy buying experience my sales person proved to be extremly knowledgeable and was more than able to answer all of my questions I had a very good and easy buying experience my sales person proved to be extremly knowledgeable and was more than able to answer all of my questions as she advised me on my purchase price was incidental I couldn't believe that I actually enjoyed the process More

Good Customer Service Enjoyed my car buying experience at Flow Honda with Ms. Boyer. The service was fast, they had competitive prices, and friendly people to work with. I Enjoyed my car buying experience at Flow Honda with Ms. Boyer. The service was fast, they had competitive prices, and friendly people to work with. I would recommend this company to anyone looking to purchase a car. More

Best Experience Ever!! I walked in and was treated with respect. I was escorted to a waiting area while they brought around the car I requested. I test drove it and signed o I walked in and was treated with respect. I was escorted to a waiting area while they brought around the car I requested. I test drove it and signed on the dotted line. Easy, simple, and no pressure! I love Flow Honda. More