Flow Honda in Winston-Salem

Bought a vehicle on September 5th. ..waited nine hours for it to be "detailed" the following day...only to return it because the sunroof curtain wouldn't retrack properly September 10th ..waited nine hours for it to be "detailed" the following day...only to return it because the sunroof curtain wouldn't retrack properly September 10th...still do not have car with no phone calls informing me of anything...do not trade with this dealership!!! More

My experience with Flow was excellent. From the first day until we took possession, everyone was professional, courteous and knowledgeable! From Nino in sales to Blake and Alyssa, I thank From the first day until we took possession, everyone was professional, courteous and knowledgeable! From Nino in sales to Blake and Alyssa, I thank you! Mary Tucker More

I have purchased about 10 vehicles from this dealership over the years, which I have never defaulted on my loans , and just because my final car was involved in a accident, which caused my value to drop on over the years, which I have never defaulted on my loans , and just because my final car was involved in a accident, which caused my value to drop on it , they have made My experience Very unpleasant with me due to that fact, I wanted to trade out of the vehicle ,because of a wheel bearing issue, and my tires feathering, the accident was not due to me hitting anyone, but some side swiping my vehicle without to much impact, My readiness to Make my experience as a incident, more so than a accident, is the cause of me writing this review, My loyalty to this Company at state , because of the bad customer service experience with the dealership, There was other factors involved with the decision that was made , but I have always had other factors involved, and I was still able to purchase the vehicle, , In my opinion it was mainly due to the accident which dropped the vehicle value for the dealership not to trade with me, I am highly disappointed with the experience at hand and it should be documented, If I could get in touch with Don Flow , I would because he needs to know about my loyalty to this company. More

Weston Burns was a tremendous help to Robby and myself when purchasing our new Honda Civic Sport. He was courteous, informative, accommodating, and quite entertaining during the entire process! Thank you when purchasing our new Honda Civic Sport. He was courteous, informative, accommodating, and quite entertaining during the entire process! Thank you Weston!!! Also, we would like to give a shout-out to Noah, Blake, Zofa, and Drique. Each of you made the new car-buying experience smooth and made us feel extremely welcomed and appreciated. We will definitely be returning in the future! Shannon More

I brought my vehicle to Flow three different times for an oil leak we knew we had for warranty work since we only have 30k miles on the vehicle. All. Three times within 30 mins of dropping the vehicle off we oil leak we knew we had for warranty work since we only have 30k miles on the vehicle. All. Three times within 30 mins of dropping the vehicle off we got a call saying they couldn’t find the leak and saw “oil spillage” from the last oil change, which the “spillage” was the leak. The third and final time bringing my vehicle here I got the same call they couldn’t find a leak and after going off on the service advisor about the leak they magically find the leak 5 mins after going off on them. I had 2 other shops and I could visibly see the leak myself and I have less than two year’s experience in the service industry. This dealership is scamming customers out of their warranty work and I will never be back here and will never recommend this dealership to anyone More

Flow Honda, the biggest rip off, unhappy customer, never have your car serviced by them. have your car serviced by them. More