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Florida Fine Cars

Miami, FL

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893 Reviews

21151 NW 2nd Ave

Miami, FL

33169

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893 Reviews of Florida Fine Cars

November 02, 2018

el buen trato del vendedor obed bernal la atención del vendedor obed bernal muy buena atención y nos ayudó mucho con la compra de nuestro auto encontramos el auto que queriamos muchas graci More

by belcynoelia@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
obed bernal
Nov 05, 2018 -

Florida Fine Cars responded

belcynoelia@hotmail.com , Muchas gracias por sus palabras amables y recomendaciones. ¡Gracias por elegir Florida Fine Cars!

October 08, 2018

Awesome car buying experience My experience buying a car at your dealership was awesome. Asad helped me find a car. He went above and beyond to answer all my questions/concerns. More

by Julieh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asad, Jorge Alonzo
Oct 10, 2018 -

Florida Fine Cars responded

Julieh, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with Asad was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

September 17, 2018

Professional and accurate About 3 hours for everything quick and easy. Good deal for a really nice car. Will recommend this location. To anyone looking to purchase a vehicle. More

by Raynell123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Wilson and Bruce Sutton
Sep 20, 2018 -

Florida Fine Cars responded

Raynell123, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with Dane and Bruce was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

September 15, 2018

They manage to sell cars with accidents as "clean title" Stay away from this dealership. These people are dishonest. Disregard all positive reviews here. They sold me a car with an accident and they did not More

by sp25082009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Contreras, Zee El-Habashy, Ana Mercado, Tamer El-Din
Sep 20, 2018 -

Florida Fine Cars responded

sp25082009, We appreciate you taking the time to share your feedback. We also want to take the time to address some of the information shared and clarify what could be a miscommunication on our part. When purchasing a vehicle at Florida Fine Cars we give every customer the opportunity to have the vehicle inspected with a mechanic of their choice for peace of mind. We also make the CarFax report readily available at no charge for every vehicle offered for sale. Looking further into your paperwork it looks like you did take this vehicle to get inspected and it passed inspection, therefore, you decided to purchase the vehicle. We also looked at the vehicle documents and see that the vehicle has a Clear Carfax and Clear Autocheck which was provided to you as well. No accidents and /or damage have been reported. We have also given you several options but unfortunately, a mutual agreement could not be reached. Thank you for choosing Florida Fine Cars.

Oct 09, 2018 -

sp25082009 responded

I took the car to Pep boys after I found out the car was damaged and they acknowledged they missed this damage. The only options you offered was to refund me for the car price not for the dealer fees (~$1400) and Taxes (~$700) which was not acceptable.

August 31, 2018

Steve Gomez is the best! Came to the this area to look at a car in a different dealership, wasn’t impressed at all. Walked into Florida Fine Cars and was instantly greeted wit More

by Littleladyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Gomez
Sep 03, 2018 -

Florida Fine Cars responded

Littleladyk, Thank you for your review and your valuable time to do so. We appreciate your feedback and kind words for Steven Gomez. Steven is surely an elite of this industry and whose main goal is to keep it transparent and simple for a no stress process. We hope to assist you and your family in the near future. Enjoy!

July 06, 2018

Great experience Juan and Jorge did a great job helping me chose the right car. They are very professional and helpful I would definitely recommend them and Florida fi More

by Lilly320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Contreras, Jorge Alonzo
Jul 06, 2018 -

Florida Fine Cars responded

Lilly320, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Juan Contreras and Jorge Alonzo were huge assets when purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

June 09, 2018

amazing friendly dealership from customer service to the management and the way the dealership looked everything about the dealership was top tier.Juan and all the staff members More

by andrescohenduque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Contreras, Zee El-Habashy, Farhad Ansari, Stanley Serpas, Human Resources
Jun 11, 2018 -

Florida Fine Cars responded

Andrescohenduque, Wow! Thank you so much for such a marvelous review! We are so happy to hear that our Hollywood Team were able to provide you with everything you needed and were able to provide great customer service. We appreciate you for choosing Florida Fine Cars as we recognize that you had many different dealers to choose from. We hope to be able to assist you and your friends and family in the near future. Congratulations and Enjoy!!

May 31, 2018

great customer service juan is an axcelent person great ascent for your company as well as jorge finance great place to buy great people eill recomend always great place More

by leidy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Contreras, Jorge Alonzo, Zee El-Habashy
Jun 06, 2018 -

Florida Fine Cars responded

Leidy, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Juan Contreras was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

May 25, 2018

C63 AMG MINT! Exceptional car buying experience! Zee & Tamer are professionals. Don't hesitate to contact them about any cars listed throughout the entire dealershi More

by johnsonr7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zee El-Habashy, Tamer El-Din, Vincent Decapua
May 30, 2018 -

Florida Fine Cars responded

johnsonr7, You have no idea how much it means to us to hear this kind of feedback. Our goal at Florida Fine Cars is for our customer to have an outstanding experience and it sounds like Tamer, Vincent, and Zee delivered. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Enjoy your new vehicle and hope to assist you and your family in the near future. Congratulations!

May 21, 2018

Good team excelente diler Excelente Vendedor y financista , muy buena impresión , mucha transparencia en la comunicación, los anuncio en Internet son reales físicamente, auto More

by Rodríguez ac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Contreras, Stanley Serpas
May 22, 2018 -

Florida Fine Cars responded

Rodriquez Ac, Wow, muchas gracias por la brillante revisión de nuestra tienda! Sus amables palabras significan el mundo para nuestros empleados que trabajan duro cada día para hacer que cada interacción con los clientes sea excelente. ¡ Felicitaciones por su nuevo vehículo y Bienvenido a la familia!

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