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Florida Fine Cars West Palm Beach
West Palm Beach, FL
1,618 Reviews
Established in 1993, Florida Fine Cars has long been a top choice of car shoppers in South Florida looking for quality used vehicles at a cheap price. We have three convenient locations just off the Turnpike in Miami and Hollywood on 441, and on Military Trail in West Palm Beach. Whichever location you choose, you can be sure that with more than 1000 used cars for sale, you'll find what you're looking for! Many of them are off lease cars, some come from top auctions, and others are trade-ins from people just like yourself. We also offer the best auto financing solutions for used car loans in the area. Think you need buy here pay here (compre aqui pague aqui)? Think again! We work more than 50 Banks, such as Ally, Capital One, Chase, and TD Bank as well as Credit Unions such as Space Coast to ensure you are approved. We're also a AAA Approved Service Shop, with ASE Certified Technicians. With hundreds of used cars to search through, the best car loans, and a qualified service shop, we're ready to serve you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 1,618 reviews
June 26, 2017
Buying the car of my dreams Steven did a great job from the beginning sending extra pics and videos of the car to the finish hand me the keys of my new car !!! Steven did a great job from the beginning sending extra pics and videos of the car to the finish hand me the keys of my new car !!! More
by Alex23
Employees Worked With
Steven , William Santiago
June 05, 2017
A+ Customer Service I've been shopping for a car for the last few weeks and called for information on one they are selling. I spoke to Sasha and she was so polite and pat I've been shopping for a car for the last few weeks and called for information on one they are selling. I spoke to Sasha and she was so polite and patient. she provided me with tons of information not only about the car but also about the dealership and all the services they provide , she went above and beyond to help me. In the last few weeks Since I've been shopping I've spoken to and dealt with a lot of dealers over the phone and in person and I was very impressed with Sasha and Florida fine cars. More
by Steve W
Employees Worked With
Sasha Lopez
April 17, 2017
Worst car buying experience. STAY CLEAR! I have been through the worst car buying experience at Florida Fine Cars in West Palm, FL. I drove 175 miles to this dealership and they were aware. I have been through the worst car buying experience at Florida Fine Cars in West Palm, FL. I drove 175 miles to this dealership and they were aware. I purchased what I thought was a great deal in a 2013 Fiat 500 Abarth on 4/8/17 for my son’s graduation present. It has been a nightmare, in every aspect. The only honest employee was Candice, the receptionist. She let me know there was an accident on the Carfax, but my Sales Associate Louis Obregon acted as though he was unaware of it. The car was on the lot for over six months, so I believe they were aware of all the issues as stated below. As my son and I looked over the car with Rafael Espaillat, General Manager, I asked him about the accident. He said this car was thoroughly checked over by Fiat, so it will be safe and should not have any issues. I frankly would NEVER have driven to West Palm for a car that was in an accident or with only one key. The night we drove it home, the passenger side headlight was burnt out, an obvious safety issue. When we got home, the driver’s side window came off track and it almost fell out. I had it checked out at a trustworthy garage and they found the window regulator is broken and it will cost about $200 to replace. The service light came on and found it needed an oil change, full synthetic costing normally $50 but got a discounted price of $35, thankfully. We had two light bulbs to replace for a total of $64, since the other headlight burnt out, also. When we picked up the car I was told there was only one key for the car. I was reluctant because I would be turning this over to my son and I found that a replacement key and FOB for this car would cost upwards of $200 plus, from Fiat. We hadn’t had the car a full two days yet and we are at over $500. Evan Moss, Finance Manager, had me at the Dealership for hours and he incorrectly submitted my paperwork. I had been preapproved through SCCU and made him aware. He wanted to pull my credit to get a better rate. Evan grew impatient with the process and said they would provide me a courtesy contract. The so called courtesy contract had an approximately 6.9% APR attached to it when I had qualified for a 4.19% preapproval through SCCU. I called Evan on Monday and he reassured me the original preapproval would be honored. I came to find out Evan had ignored my preapproval and went directly to SCCU and I am now locked into a $209/ month payment instead of $197. Evan did not amend the payment that would be about $197/ month. Ridiculous and unscrupulous! I have called daily to get Rafael or anyone to respond, to no avail. Every time I call they were in meetings or not in. Four days after buying the car and threatening further action, they put Torrey Lund, Sales Manager on the phone. He listened to my issues and said he understood why I was frustrated. He stated he would contact me when they were in agreement of what would be done. Since then the door lock was found to not function, but thankfully my son and fixed it. Inside the door that has the broken window regulator, the lever was disconnected. This verifies someone from their dealership was inside that door and was trying to fix this regulator prior to us buying it. I have called and emailed Torey and Raphael since with no return call. I will be calling Amir Azarpad, President of Florida Fine cars since the Managers had failed me. Anyone looking to purchase from them in the future, STAY CLEAR! More
by Duane8520
April 10, 2017
Straightforward, great deals and great service After inquiring about a car I saw on autotrader, Ernie reached out to me about the car. I went to the dealership and Michael also helped me out to mak After inquiring about a car I saw on autotrader, Ernie reached out to me about the car. I went to the dealership and Michael also helped me out to make sure I got what I was looking for. The car was just as advertised, and everything I was looking for. Not only was it a great deal, but the service that Michael and Ernie provided was excellent and professional. They have a straightforward approach, and they will take care of you just like family. I was very pleased with my car buying experience, and would recommend this dealership to anyone looking to buy a used car at a great deal! More
by NickNBuick
Employees Worked With
Ernie Kristaly, Michael Uslu
March 29, 2017
Excellent customer service! Service overall was satisfying. Employees were attentive! The vehicles were well kept,low mileage and variety of choices!..We felt very appreciated,we Service overall was satisfying. Employees were attentive! The vehicles were well kept,low mileage and variety of choices!..We felt very appreciated,welcomed and wanted! More
by Cool customer 123
Employees Worked With
Torrey Lunn, Mohammed Albalushi, Ernie Kristaly
March 27, 2017
Very good experience Ernie is very helpful, down to earth he is different helps you understand what's really going on and supports ur choices with his knowledge and experi Ernie is very helpful, down to earth he is different helps you understand what's really going on and supports ur choices with his knowledge and experience. Didn't get what I wanted but I got something I still loved! That's important. Very helpful professional overall. More
by Sweetshan
Employees Worked With
Mohammed Albalushi, Ernie Kristaly, Frank Ramos
March 26, 2017
Excellent service Michael was helpful from beginning to end. He got us a good deal and was making sure everything went smooth until we left. We will be buying from him Michael was helpful from beginning to end. He got us a good deal and was making sure everything went smooth until we left. We will be buying from him again. Good prices and good financing. More
by Mollypoly
Employees Worked With
Mary, Torrey Lunn, Michael Uslu
March 13, 2017
Car Purcase Experience Reviewed pricing online and was skeptical. Visited dealership and it was an excellent experience! Maryam was a great salesperson to work with and t Reviewed pricing online and was skeptical. Visited dealership and it was an excellent experience! Maryam was a great salesperson to work with and they were fair with my trade in. Purchased vehicle and great price. Would definitely recommend them More
by bigpoppajagsfan
Employees Worked With
Maryam Azmoudeh sales and Jom Valeo Finance, Torrey Lunn
February 17, 2017
Dishonest finance department I am a first time car buyer and while my experience purchasing my car ( a 2013 Honda Accord coupe LX-S) at FFC west palm beach on dec 31 2016 was grea I am a first time car buyer and while my experience purchasing my car ( a 2013 Honda Accord coupe LX-S) at FFC west palm beach on dec 31 2016 was great, the customer service I have recived AFTER the deal has been made has been disgraceful. I have been continuously lied to and my concerns ignored since I purchased my vehicle. Specifically Mohammad in finance is the employee I worked with who has lied to me about a service contract he included in my loan with out my full knowledge as to what I was signing for. He purposely left out information like the additional $1500 it would add to the life of my loan. If I knew the price of the contract I would have kindly decline to have it my mistake. so I go down to FFC Jan 16th to cancel my service contract a 3.5 drive from where I live after numerous phone calls that have been ignored. I sign the papers to cancel the contract after I finally recieve my "contract" and what is covered under it even though I no longer need it. Over 30 days later I still don't see my refund but apparently it can take up to 60 days to post but we'll see how much truth is in that statement. Mohammad was very pleasant before I signed the loan and did everything to make me happy to get me to sign. I was told that I would get a spare key to my car. Multiple phone calls and almost 2 months later no key has surfaced that was promised to me back in January. Every time I call Mohammad I get told that I'm working on it and that I will recive a call back. I NEVER get called back. That is the type of company this is, once they have your money and your stuck in a contract the customer service goes out the window. When I got my financing though FFC I had to verify my loan with the bank. Everyday Mohammad called me, left voicemails and followed up for me to verify my loan. It's sad that he doesn't have the same URGENCY to fix my issues that I am having. This company has no integrity and it is sad that my first car buying experience was so negative. Next time I will definitely go through a brand name dealership instead of a used car establishment such as Florida Fine Cars of west palm beach. the only good thing I have to say is that my car drives great and has no problems so far except a blown trunk light. More
by NC129
Employees Worked With
Joe Cruz, Mohammed Albalushi
January 04, 2017
EXCEPTIONAL From the moment Jeffry introduced himself and put his hand out to shake our hands, we knew we were in good hands!! The time that was spent with us a From the moment Jeffry introduced himself and put his hand out to shake our hands, we knew we were in good hands!! The time that was spent with us and every question that Ken had was answered, his motivation and determination never waiverd. We absolutely would recommend Florida Fine Cars based on Jeffrys' professionalism, we felt like we walked away with a new friend and DROVE away with a 2016 Dodge Ram 1500!! We thank everyone with the whole process of our purchase, from financing to management. Jeffry you were a complete gentlemen with a great future!! More
by kenchar
Employees Worked With
Jeffry Espinal
