Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Florida Fine Cars Miami
Miami, FL
4,168 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
Filter Reviews by Keyword
By Type
Showing 4,168 reviews
August 26, 2023
Philip hessing gave us a great experience since we arrived at the dealer. He made sure we understood everything about the car we looked at.Philip made us feel comfortable and extremely satisfied with arrived at the dealer. He made sure we understood everything about the car we looked at.Philip made us feel comfortable and extremely satisfied with our visit More
by yonatangarcia07
Employees Worked With
Philip Hessing
August 26, 2023
Philip Hessing, sales representative at Florida fine cars did an excellent job in showing me the bmw 430i and replacing the process. Philip Hessing is a very good salesperson. I will recommend Florida fine c did an excellent job in showing me the bmw 430i and replacing the process. Philip Hessing is a very good salesperson. I will recommend Florida fine cars. More
by Yahirg0315
Employees Worked With
Philip Hessing
August 26, 2023
Thanks to Julia for help in the selection, for patience, for an individual approach! I recommend to everyone!✌️🇺🇦 And also general manager Mr. Alvaro help me with my great approval a lot. Many thanks! for an individual approach! I recommend to everyone!✌️🇺🇦 And also general manager Mr. Alvaro help me with my great approval a lot. Many thanks! More
by vovaukrdm
August 26, 2023
Yulia is wonderful, she has been very kind and fun with me, she is very efficient and professional in her work, she has shown me a car in very good condition and accompanied me to try it. Excellent attenti me, she is very efficient and professional in her work, she has shown me a car in very good condition and accompanied me to try it. Excellent attention! God bless Ukraine! More
by Jorgebless22
Employees Worked With
August 26, 2023
Philip Hessing provided and excellent service and outstanding customer service. I would recommend Philip Hessing to family and friends. outstanding customer service. I would recommend Philip Hessing to family and friends. More
by grisellempratts
August 25, 2023
I made my first car purchase with Philip Hessing here and he was very informative and patient with me. I appreciate all the help I got very much! he was very informative and patient with me. I appreciate all the help I got very much! More
by Tiffany
Employees Worked With
Other Employees :
Philip Hessing, Carmen Jean-Jacques
August 23, 2023
I found Yulia from YouTube. And ask her all the questions before to arrive. She found for me the perfect SUV which feats all our family needs. Also I want to say thanks for And ask her all the questions before to arrive. She found for me the perfect SUV which feats all our family needs. Also I want to say thanks for the general manager of Florida Fine Cars Mr Alvaro for the best approval possible. More
by maminmir2013
August 22, 2023
Thank you to the Miami team at Florida fine cars. I appreciate the assistance on my new ride. Leo and Terrell are the best. I appreciate the assistance on my new ride. Leo and Terrell are the best. More
by fernando730305
August 22, 2023
Harold was really helpful. Came from another dealership w not a good experience. Here I left like home. Hopefully next month I came back to get my daughter a vehicle Came from another dealership w not a good experience. Here I left like home. Hopefully next month I came back to get my daughter a vehicle More
by Haroldlorfils1966
Employees Worked With
