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Florida Fine Cars Miami

Miami, FL

5.0
3,952 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 3,952 reviews

May 03, 2023

Loved this dealership, the customer service was amazing and I couldn’t have asked for anyone better! More

by Kyle Truss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Ergas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Caraballo
May 05, 2023 -

Florida Fine Cars Miami responded

Kyle Truss, We appreciate your kind words and are so glad to have met your expectations during your visit. Thank you for choosing us for your automotive needs.

April 30, 2023

Pedro was the best he helped me. so much come see him if you need a car I'm taking my kona More

by Widangelina145
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Gonzalez-Sylva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Florida Fine Cars Miami responded

Widangelina145, Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us, and we appreciate your business.

April 30, 2023

I had David santos as my sales rep was a great help into getting me my first new car come by and check him out the staff is amazing More

by Taarique.b427
Recommend Dealer
Yes
Employees Worked With
David Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Florida Fine Cars Miami responded

Taarique.b427, We're grateful for your glowing review and the opportunity to serve you. Your feedback is valuable to us and helps us continue to improve our customer experience. Thanks again for your support!

April 30, 2023

FRAUD! ! ❌️FRAUD!!❌️ FRAUD !!! ❌️THESE GUYS ARE THE WORST EVER !!! YOU GUYS PLEASE BECAFUL THESE GUYS WILL CHANGE YOUR CONTRACT RIGHT UNDER YOUR NOSE WHEILE More

by Widex115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terrell Stephenson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Ergas
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Sardinas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamer El-Din
May 02, 2023 -

Florida Fine Cars Miami responded

We're sorry to hear how you feel about your recent experience. Every customer receives a Buyer's Order that details any fees and the total amount of the purchase before moving forward. Additionally, each customer receives a free Carfax and Autocheck report. You were no exception, and this was explained in detail to you in person. You were still not satisfied. That on its own was fine. However, it did not stop there. You then proceeded to video record employees on your phone without their consent, you caused a disturbance in our showroom, and you called the local police who ultimately informed you there was no fraud committed. After that you were finally asked to leave the premises.  Florida Fine Cars did not commit fraud, plain and simple. We go above and beyond with everyone to explain the details of their purchase. It is a large purchase for most. We respect that, and it’s our goal to make customers comfortable at each step in the process. 

April 30, 2023

Looking forward to trade in my mini cooper for the Silverado because I need it for work. Only Yulia and Florida fine cars again! Will not even search elsewhere More

by Klokov Maksim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Florida Fine Cars Miami responded

Klokov Maksim, We're delighted to read your kind words about your experience at our dealership! Thank you for your support, and we hope to see you again soon.

April 29, 2023

Best experience I’ve ever had at a car dealership! Yulia and George showed us the best customer service anyone could ever ask for! Thank you for all your help! More

by SentraLover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Florida Fine Cars Miami responded

SentraLover, It’s great to hear that you had a fantastic experience at our dealership! We’re proud of our team for delivering top- notch customer service and helping you find the perfect vehicle.

April 29, 2023

Yulia is an amazing sales associate! She helped me find the exact car I was looking for and made me laugh every step of the way! I am grateful for all of your help Yulia and George! Amaz More

by natilovehappy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Florida Fine Cars Miami responded

natilovehappy, Your satisfaction is our top priority, and it’s wonderful to hear that we exceeded your expectations. Thank you for choosing our dealership and we hope to serve you again in the future.

April 29, 2023

Excellent service, low prices, works well with outside lenders. Ask for Teofilo! Cheaper then buying online. More

by Joshua K
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Teofilo Campusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Florida Fine Cars Miami responded

Joshua K, We appreciate your kind words and are so glad to have met your expectations during your visit. Thank you for choosing us for your automotive needs.

April 29, 2023

Iuliia was AMAZING! She was kind, honest, and patient. She and the General Manager, Álvaro, made my car shopping experience great. I would recommend them to anyone looki More

by Moralesmarta1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Caraballo
May 02, 2023 -

Florida Fine Cars Miami responded

Moralesmarta1974, It’s great to hear that you had a fantastic experience at our dealership! We’re proud of our team for delivering top- notch customer service and helping you find the perfect vehicle.

April 29, 2023

I can’t recommend Iuliia enough! She and Álvaro, the General Manager, were incredibly welcoming and helpful. I would definitely come back to them for another car. More

by carolinaposadamorales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Florida Fine Cars Miami responded

carolinaposadamorales, Thank you so much for taking the time to share your positive experience at our dealership! We’re thrilled to hear that our team provided you with excellent service and made your car-buying journey a success.

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