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Florida Fine Cars Miami

Miami, FL

5.0
4,038 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,038 reviews

October 20, 2024

John Acosta was great. He helped me help my younger cousin purchase her first car. More

by dboirealrap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnroberto Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Florida Fine Cars Miami responded

Thank you for your wonderful feedback! We're delighted to hear that John Acosta was able to assist you and your younger cousin in purchasing her first car. It’s great to know he provided you with the support you needed. If you or your cousin have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy the new car!

October 19, 2024

Miguel provided excellent service, but unfortunately, I wasn’t able to find what I was looking for! More

by barry.al29
Recommend Dealer
Yes
Employees Worked With
Miguel A. Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Florida Fine Cars Miami responded

Thank you for your feedback! We're glad to hear that Miguel provided you with excellent service, even though we couldn't find the right vehicle for you this time. We appreciate your honesty and hope you'll consider us again in the future. If there’s anything specific you’re looking for or if you have any questions, please don’t hesitate to reach out. We’re here to help!

October 19, 2024

Work with Claude: attentive, proficient and streamlined. Claude went above and beyond to make the finalization and pick up day work, and thank you. Claude made purchasing my new used Mercedes E a painles More

by Unknown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claude Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Florida Fine Cars Miami responded

Thank you for your fantastic review! We're delighted to hear that Claude provided attentive and proficient service, making the finalization and pickup of your new used Mercedes E a smooth experience. It's great to know he went above and beyond to ensure everything worked out perfectly for you. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new car!

October 19, 2024

I came in to get information on how to get approved, and Miguel was very helpful. I’ll be coming back! More

by RashedaWestcarr
Recommend Dealer
Yes
Employees Worked With
Miguel A. Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Florida Fine Cars Miami responded

Thank you for your positive feedback! We're thrilled to hear that Miguel was able to assist you with your approval process. We look forward to welcoming you back! If you have any questions in the meantime or need further assistance, feel free to reach out.

October 19, 2024

I really enjoyed coming to dealership. My dealer, John Acousta, helped me a lot with finding the car options that I wanted. He was very helpful and friendly which made the experience accom More

by jazzm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnroberto Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Florida Fine Cars Miami responded

Thank you for your wonderful review! We’re so glad to hear that John Acosta provided you with helpful and friendly service while you explored your car options. It’s great to know you felt accommodated and welcomed during your visit. We truly appreciate your recommendation, and if you or anyone you know is looking for a car, we’d be happy to assist. Enjoy your new vehicle!

October 18, 2024

Valeria was generous. Very professional. Very kind. I’ll be coming back. 5 stars. Thank u vee More

by Barbararoyal
Recommend Dealer
Yes
Employees Worked With
Valeria Balcarce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Florida Fine Cars Miami responded

Thank you for your wonderful feedback! We're thrilled to hear that Valeria provided you with generous, professional, and kind service. Your 5-star review means a lot to us, and we’re glad to know you’ll be coming back. If you need anything else in the future, don’t hesitate to reach out. Thank you, and enjoy your day!

October 18, 2024

Jesse Marrero made it nice and easy. It was all a breeze. I love my new car More

by Mariajosemarquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Florida Fine Cars Miami responded

Thank you, Maria! We're so glad to hear that Jesse Marrero made the process easy and smooth for you. It's wonderful that you love your new car! Enjoy the ride, and feel free to reach out if you ever need anything!

October 18, 2024

Recently bought a car from Bruno Dos Reis at Florida Fine Cars. It was unexpectedly a pleasant experience as we had been to several other dealerships that were disappointing and expected the same. However B More

by kathleensb64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno Dos Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Florida Fine Cars Miami responded

Thank you for your fantastic review! We're so glad to hear that Bruno Dos Reis made your car-buying experience a pleasant one, especially after visiting other dealerships. It’s wonderful to know he was courteous, professional, and attentive to your needs. We truly appreciate your recommendation and are thrilled that he was able to provide you with such a positive experience. If you need anything else in the future, feel free to reach out. Enjoy your new vehicle!

October 17, 2024

“I recently purchased a used car from Florida Fine Cars, and I couldn’t be more satisfied with the experience. I want to give a huge thank you to Nikita, the sales manager, who made the whole process smooth More

by Kostya1902
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikita Makarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Florida Fine Cars Miami responded

Thank you so much for sharing your experience! We're thrilled to hear that your car-buying process with Florida Fine Cars was smooth and stress-free. Nikita and Yulia are truly fantastic at what they do, and it's great to know they helped you find the perfect car and made the financing process clear and easy. We appreciate your recommendation and are so glad you walked away feeling confident about your purchase. Enjoy your new car, and don’t hesitate to reach out if you need anything in the future!

October 17, 2024

Karla Taylor great Customer Service, The Car Love It I Got Ford . We Had Great talk and she alway Pick up the call and answer all my questions she the best , she deserve a Raise More

by jeffsavage157
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karla Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Florida Fine Cars Miami responded

Thank you so much for your kind words, Karla! We're thrilled to hear that you had a great experience and love your new Ford. It's wonderful to know that you had such great communication with your salesperson and that all your questions were answered. We’ll be sure to pass along your praise—Karla truly is the best! Enjoy your new car!

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