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Florida Fine Cars Miami

Miami, FL

5.0
4,166 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,167 reviews

October 06, 2023

Came to this dealership and received SUPERB customer service. The staff were great, to name drop at most were Yulia. The service was overall great and worth the while. Everyone was persistent and very p More

by bmcclain111.bm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Florida Fine Cars Miami responded

We're thrilled to hear about your superb customer service experience at our dealership, and we appreciate your kind words about our staff, especially Yulia. Providing exceptional service and being patient with our customers is our top priority. Thank you for the high recommendation! We're here for you and anyone else looking to purchase, so don't hesitate to return if you ever need our assistance again. Your satisfaction is our goal!

October 05, 2023

Thank you Claudia Artiles you are an excellent salesperson im very happy with My new audi A5 you are the bestttt ! Highly recommended 👌🏾 very professional More

by rm_byfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Artiles
Oct 05, 2023 -

Florida Fine Cars Miami responded

It's wonderful to hear that Claudia Artiles provided you with excellent service and that you're very happy with your new Audi A5! Having a professional and attentive salesperson can truly enhance the car-buying experience. Thank you for sharing your positive recommendation, and if you ever need assistance with your Audi or have any questions in the future, don't hesitate to reach out. Enjoy your new car!👌🏾🚗

October 05, 2023

Simply the BEST. Very professional and friendly. Claudia is your go to..once again thank you Claudia Artiles happy with my new van fto my work More

by edgarsfurniture
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Artiles
Oct 06, 2023 -

Florida Fine Cars Miami responded

Thank you for your kind words and for choosing Claudia Artiles as your go-to at our dealership. We're thrilled to hear that you're happy with your new van for your work. Claudia's professionalism and friendliness are qualities we value in our team members, and we're delighted to have her represent us. If you ever have any more automotive needs or questions in the future, please feel free to reach out. We appreciate your business and wish you safe and successful travels to work in your new van. Enjoy your ride!

October 05, 2023

So happy I got approved been riding in rentals for. While now since my total loss. More

by Angeldypierre
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
Oct 06, 2023 -

Florida Fine Cars Miami responded

I'm glad to hear that you got approved and are no longer relying on rentals after your total loss. It's always a relief to have your own vehicle again. If you have any questions or need assistance with anything related to your new vehicle or any other matter, feel free to reach out. Enjoy the convenience and freedom of having your own ride once more!

October 05, 2023

I had David Santos as my sales person was really friend and was able to get me a car that meet my needs and wants More

by kingpreston0207
Recommend Dealer
Yes
Employees Worked With
David Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Florida Fine Cars Miami responded

Thank you for sharing your experience with us. We're thrilled to hear that David Santos was friendly and able to help you find a car that met your needs and wants. Customer satisfaction is a top priority for us, and it's clear that David went above and beyond to ensure your satisfaction. If you have any more needs or questions in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again. Enjoy your new car!

October 05, 2023

Julia is a true professional , I will make sure my family continues to get cars from her. Classy and passionate. Impression goes a long way. More

by fequieresidney542
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Florida Fine Cars Miami responded

Thank you so much for your kind words and for acknowledging Julia's professionalism, class, and passion. We truly value your loyalty and the trust you place in us to serve your family's automotive needs. Creating a lasting positive impression is important to us, and we're thrilled that Julia was able to achieve that. If you or your family have any further automotive needs or questions, please don't hesitate to reach out. We look forward to assisting you and your loved ones with future vehicle purchases. Thank you for choosing us!

October 04, 2023

I want to shout Yulia for exceptional service and for going above and beyond. She was very transparent with the process and very knowledgeable. The rest of the team made it easy as well Issac and te. Gre More

by John S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Ergas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Florida Fine Cars Miami responded

Thank you so much for taking the time to share your positive feedback with us! We're thrilled to hear about the exceptional service you received from Yulia, who went above and beyond to assist you. We're proud of our knowledgeable and transparent team members like her. We'll be sure to pass on your kind words to Yulia, Issac, Terrell, and the rest of our team. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you ever have any more feedback or questions, please don't hesitate to reach out.

October 03, 2023

Thank you Claudia Artiles and Brandon Swazey for all the help ! I was able to get my wife the car of her dreams because of you guys ! More

by tirado132
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Artiles
Oct 03, 2023 -

Florida Fine Cars Miami responded

It's fantastic to hear that Claudia Artiles and Brandon Swazey were able to help you fulfill your wife's dream of getting the car she wanted. Their assistance and dedication made it possible for you to make such a special purchase. If you or your wife have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy the new car, and I wish you both many happy and safe journeys on the road!

October 03, 2023

Brandon made sure I got exactly what I wanted, he was great and I will definitely be back. More

by Danylouis1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
Oct 03, 2023 -

Florida Fine Cars Miami responded

It's wonderful to hear that Brandon went the extra mile to ensure you got exactly what you wanted and that you had a great experience. Customer satisfaction and service are important in the car-buying process, and it's great to know that you'll be returning in the future. If you have any more car-related needs or questions down the road, don't hesitate to reach out to Brandon and the team. Enjoy your new car, and here's to many more positive experiences with them in the future!

October 02, 2023

David Sardinas took care of us and helped us with information in regard to the vehicles. 10/10 customer attention by the staff at Florida Fine Cars. More

by Jlcasanova0612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sardinas
Oct 02, 2023 -

Florida Fine Cars Miami responded

It's wonderful to hear that David Sardinas provided you with excellent customer attention and valuable information about the vehicles at Florida Fine Cars. A 10/10 rating for customer service is a strong endorsement, and it's great to know that you had such a positive experience with the staff there. Your feedback can be valuable for others who are considering doing business with the dealership. Thank you for sharing your positive experience! Enjoy your vehicle.

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