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Florida Fine Cars Miami

Miami, FL

5.0
4,038 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,038 reviews

October 24, 2024

Miguel was great! I came looking for a Tacoma but realized it didn’t meet my towing needs. He quickly found similar options, like the Colorado V6. More

by elihandro14
Recommend Dealer
Yes
Employees Worked With
Miguel A. Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Florida Fine Cars Miami responded

Thank you for your feedback! We're glad to hear that Miguel provided you with excellent service and quickly found options that better suited your towing needs. It’s great to know he was attentive to your requirements and helped you explore alternatives like the Colorado V6. If you have any further questions or need assistance, feel free to reach out. Enjoy your new truck!

October 23, 2024

Grant was awesome made things smooth and made everything work even held the car for a few weeks before I could move forward More

by dshepp84
Recommend Dealer
Yes
Employees Worked With
Grant Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Florida Fine Cars Miami responded

Thank you for your feedback! We're thrilled to hear that Grant made your experience smooth and went the extra mile by holding the car for you. It's great to know he helped everything come together. If you need anything else, don’t hesitate to reach out. Enjoy your new vehicle!

October 22, 2024

Love the No haggle approach. They were completely open and honest about the history of the car with nothing to hide. Also fixed any issues with the car before II was taken home w More

by Keith6k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno Dos Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Florida Fine Cars Miami responded

Thank you for the fantastic review! We're so glad to hear that you loved the no-haggle approach and appreciated the transparency about the car's history. It's great that we were able to address any issues before you took your car home and that communication was smooth throughout the process. We're especially happy to hear that Bruno made you feel like family and provided a stress-free experience. If anyone is in the market for a car, we hope they come see us at Florida Fine Cars! Enjoy your new ride!

October 22, 2024

I want to thank Bruno again he is so passionate and attentive when it comes down to customer service. I personally wish anyone who purchases a car from Florida fine cars to experience the quality custo More

by Ramcass68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno Dos Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Florida Fine Cars Miami responded

Thank you for sharing your experience! We're so glad to hear that Bruno provided you with passionate and attentive customer service. Your kind words about the quality of service at Florida Fine Cars mean a lot to us! We hope everyone who visits us has the same positive experience you did. If you need anything else, feel free to reach out. Enjoy your new car!

October 22, 2024

Miguel was very helpful and laid back no pressure like I felt with past salesmen. More

by shawntajackson261
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Miguel A. Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Florida Fine Cars Miami responded

Thank you for sharing your experience! We're glad to hear that Miguel provided a helpful and pressure-free experience. We strive to make the car-buying process as smooth and comfortable as possible. If you need anything else, don't hesitate to reach out. Enjoy your new car!

October 22, 2024

Claude Pierre provided excellent customer service helping achieve the car that I need it. I would definitely recommend people to ask him for help. More

by James Dominique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claude Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Florida Fine Cars Miami responded

Thank you for your wonderful feedback! We’re delighted to hear that Claude Pierre provided excellent customer service and helped you find the car you needed. Your recommendation means a lot to us! If anyone is looking for assistance, we encourage them to reach out to Claude. Enjoy your new vehicle!

October 22, 2024

Perfect service and professional help thank you troy and claude for helping us very recommended d More

by Newjay411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Outten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claude Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Florida Fine Cars Miami responded

Thank you for your kind words! We're thrilled to hear that you received perfect service and professional help from Troy and Claude. Your recommendation means a lot to us! If you need anything else, feel free to reach out. Enjoy your new car!

October 22, 2024

Pedro helped me so much to look at options when trading in my S class come ask for him so attentive and friendly !! More

by josephairly
Recommend Dealer
Yes
Employees Worked With
Pedro Gonzalez-Sylva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Florida Fine Cars Miami responded

Thank you for your feedback! We’re thrilled to hear that Pedro was so helpful and attentive while assisting you with your trade-in options for your S-Class. His friendly approach truly makes a difference! If anyone is looking for assistance, they should definitely ask for Pedro. Enjoy your new car!

October 22, 2024

Bruno was great! Best customer service! Jose was great as well! Customer service on point!!! More

by Meleakacrocker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno Dos Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Oct 22, 2024 -

Florida Fine Cars Miami responded

Thank you so much for the kind words! We're thrilled to hear that Bruno and Jose provided you with the best customer service experience. We take pride in making sure our customers feel valued and well taken care of. If you need anything else, don't hesitate to reach out. Enjoy your new ride!

October 21, 2024

Bruno was super cool got my BMW 330i today and couldn’t ve any happier More

by Andrew Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno Dos Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Florida Fine Cars Miami responded

Thank you so much! I'm thrilled you're loving your new BMW 330i, and it's great to hear that Bruno helped make the experience even better. If you need anything else or have any questions about your new ride, feel free to reach out. Enjoy every mile!

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