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Florida Fine Cars Miami
Miami, FL
4,083 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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January 28, 2015
Valentino Nemo Review Went into the dealership looking for one specific vehicle, 2012 Genesis. Valentino quickly came to attend us and promptly had us in the car for a test Went into the dealership looking for one specific vehicle, 2012 Genesis. Valentino quickly came to attend us and promptly had us in the car for a test drive. He even had a route he liked to take his clients which had a variety of obstacles for the car to test out. There was a price difference on auto trader and the actual sticker price and he quickly spoke to the manager to lower it to what had been seen. He has been the best salesperson I have ever done business with and is an amazing person to have helped us like he did. More
by Johan305
Employees Worked With
Valentino Nemo
June 28, 2014
Kenneth Wala Review I have been a customer at Florida Fine Cars for over 2 years. As a client and my frequent visit for service, I have seen many people who have came and I have been a customer at Florida Fine Cars for over 2 years. As a client and my frequent visit for service, I have seen many people who have came and gone within months and sometimes weeks. The way the service department was run made it very difficult to want to fix your car because of the time it took, customer service issues and non consistency of service advisors. I have been working with Roland for about 7 months now and it has been a mere pleasure working with him. He is not only brutally honest but he has a wide variety of knowledge about cars due to his mechanic expertise previously. His knowledge as well as his customer service has been a pleasure. He did recently charge me 3100 for my last visit which is normal but i felt like the money i spent was for necessary reasoning and not just mechanics who add unnecessary work just to make a quick buck. My mechanic and Roland took me to the bay and showed me everything in description about what was wrong with my car. The technician as well was very knowledgeable on german engineering which is also very hard to find these days. Previously if you would have asked if i would recommend Florida fine cars to anyone, i would have told them to run away. Now i can say go visit Roland because he will definitely take care of you. I appreciate Rolands honesty and how he kept me abreast of everything. More
by kennethwala
Employees Worked With
Roland
