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Florida Fine Cars Miami
Miami, FL
4,154 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
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Finance Experience
Workmanship
Service Time
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Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,154 reviews
January 07, 2016
Javi, my angel! I just want to thank Javier for working as hard as he did to get me into my new baby, which I love so much!!!! His patience was out of this world and I just want to thank Javier for working as hard as he did to get me into my new baby, which I love so much!!!! His patience was out of this world and he never once had a bad attitude or anything negative to say, he stayed positive the entire time! He was so great I referred several people to him. Thanks Javi!!!!!! More
by Nikki22
Employees Worked With
Javi
January 07, 2016
amazed client! Amazed at how great my experience with Javi went. Very satisfied. I had the lowest credit possible and I couldn't make the biggest down payment but Ja Amazed at how great my experience with Javi went. Very satisfied. I had the lowest credit possible and I couldn't make the biggest down payment but Javi from the beginning said he would make it happen. And he did! I left so happy same day with my car. Not only that but made my monthly payment lowest possible to adjust to me. Happy client couldn't ask for better service. More
by amandaangulo
Employees Worked With
Javi
January 07, 2016
So amazing ! Thank you Javi ! I never write reviews but Javis patience and superb customer service deserves one. I was reccomended to the sales rep Javi by one of my coworkers. Sh I never write reviews but Javis patience and superb customer service deserves one. I was reccomended to the sales rep Javi by one of my coworkers. She talked wonders about him, now I understand why. He made this a smooth and easy process. From the huge car selection, to dealing with my credit problem he made everything a walk in the park. Javi is the definition of customer service along with his colleagues as well. Couldn't be happier with my purchase & will be purchasing all my cars from him. I recommend him and Florida fine cars to all of my coworkers and family members. Thank you Javi ! More
by Lauraaacamila
Employees Worked With
Javi
January 07, 2016
Javi, a fact person! I totally recomend it, cause he is turnning the way how we think about a dealership. Not less important, the compromise to make a good deal for you. I totally recomend it, cause he is turnning the way how we think about a dealership. Not less important, the compromise to make a good deal for you. A succes person, Javi! More
by Jason0332
Employees Worked With
Javi
January 07, 2016
Go to Javier aka Javi for all your car needs! Javier is the most professsional and committed car salesman I've seen by far. He is amazing and so easy to work with. When it seemed all the odds were Javier is the most professsional and committed car salesman I've seen by far. He is amazing and so easy to work with. When it seemed all the odds were against me, he didn't give up until I drove off his lot with a new car. I referred him two other friends and both had the same amazing experience. I didnt expect any less. Javi is the best there is! More
by Ohmysteff
Employees Worked With
Javier
January 07, 2016
Tyrone is the BEST! Tyrone helped me get into my dream car! He worked constantly and was genuine. He stayed on top of the deal and ensured it was done according to my exp Tyrone helped me get into my dream car! He worked constantly and was genuine. He stayed on top of the deal and ensured it was done according to my expectations. He deserves five stars for his commitment and dedication! More
by ESintilus
Employees Worked With
Tyrone Thompson
January 07, 2016
Best decision I ever made !! I know i needed a car fast, but i was very sceptical about going to a dealer and getting the shaft. That wasn't the case here, i am thankful i ende I know i needed a car fast, but i was very sceptical about going to a dealer and getting the shaft. That wasn't the case here, i am thankful i ended up at Florida fine cars , the selection of vehicles was great. the personal was very informative and straight forward,without any obligations, no side tracking from what i was looking for. A big shout out to Javier and John great team work and very professional. Best decision I ever made. If you are reading this and thinking about buying a vehicle, when you get there, ask for Javier,javi and tell him I sent you there. Jose Mustelier. More
by Luis319
Employees Worked With
, Javier
January 07, 2016
Excellent job Javi I just want to say that Javi the did a great job would make a give me a good deal excellent service I really recommend this guy very nice deal I just want to say that Javi the did a great job would make a give me a good deal excellent service I really recommend this guy very nice deal More
by Nestor
Employees Worked With
Javi El Monstro, Frank Coker, Aimee Miller
January 06, 2016
excellent Very helpful.. I was treated with respect and I felt like I was actually being served at a 5 star hotel.. By far the best dealership I been to so far. Very helpful.. I was treated with respect and I felt like I was actually being served at a 5 star hotel.. By far the best dealership I been to so far.. Great job.. Also great job to Greg Brown for the amazing customer service.. Bravo More
by ghost4
Employees Worked With
Greg Brown
January 06, 2016
great service Great customer service and salesman helped us out every step of the way. Will definitely be going back for my next car. Would recommend it to everyone Great customer service and salesman helped us out every step of the way. Will definitely be going back for my next car. Would recommend it to everyone. More
by erik5614
Employees Worked With
Javier
