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Florida Fine Cars Miami
Miami, FL
4,151 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,151 reviews
January 07, 2016
Amazing experience Javi was amazing he made the experience so easy and smooth! It felt like family! He listen to my needs and found exactly what I was looking for! I wil Javi was amazing he made the experience so easy and smooth! It felt like family! He listen to my needs and found exactly what I was looking for! I will definitely recommend him and this dealership in the future! He made me a customer for life! More
by Elizabeth Mestre
Employees Worked With
Javi
January 07, 2016
Florida fine cars miami gardens, they are big liar!!! I bought a used 2013 infiniti JX35 on 11/21/2015 and NEVER buy again from florida fine cars and never recommend anyone!!! I am pretty sure they knew t I bought a used 2013 infiniti JX35 on 11/21/2015 and NEVER buy again from florida fine cars and never recommend anyone!!! I am pretty sure they knew the problem but didnt say anything because money means everything for them!!! More
by Yasinsims
Employees Worked With
Gabriel Nzabonimana
January 07, 2016
Best experience ! If you are looking for a nice used car, this is the place, and Javi is your guy! Ample inventory and a lot of cars still under factory warranty. In th If you are looking for a nice used car, this is the place, and Javi is your guy! Ample inventory and a lot of cars still under factory warranty. In the past 4 months I bought 2 cars, a C250 for my wife and a Cadillac XTS for me . Since day one I met Javi, he made me feel like family, making the experience and the long hours at the dealer very easy. Definitively the most honest, charismatic and professional sales person that I know. Champ, for sure you have earned my future business and more trophies. Best experience ever ! More
by Willofishy
Employees Worked With
Javi ( El Monstruo )
January 07, 2016
Exceptional Excellent service!!! Javi is an exceptional salesman, definitely recommend his services to my friends!!!!! No one else better for the job then Javi. K Excellent service!!! Javi is an exceptional salesman, definitely recommend his services to my friends!!!!! No one else better for the job then Javi. Keep up the good work Javi!!! More
by Mcmullt1
Employees Worked With
Javi
January 07, 2016
Fun buying experience My wife, son and I went to this place to find my son's first car, Tyrone was exceptional and very patient, we drove about 10 different cars trying to My wife, son and I went to this place to find my son's first car, Tyrone was exceptional and very patient, we drove about 10 different cars trying to get my son's first car. He is happy with his Honda and we are happy as well. Thank you Tyrone and Jose for all the help we had More
by alroca326
Employees Worked With
Tyrone, Jose.
January 07, 2016
Kelly Wallace and Darryl from finance! Team Awesome Great costumer service from my sales person kelly wallace... Her and Darryl from finance went above and beyond to make sure i got the best deal and aw Great costumer service from my sales person kelly wallace... Her and Darryl from finance went above and beyond to make sure i got the best deal and awesome car.. So happy i drove off with my 2015 with very low miles.... More
by Happy Mom
Employees Worked With
kelly wallace sales Darryl finance manager
January 07, 2016
awsome!!! Great experience. They made it happen despite my awful credit I'll recommend this guy's to anyone javi and his team will gurantee to make sure you dri Great experience. They made it happen despite my awful credit I'll recommend this guy's to anyone javi and his team will gurantee to make sure you drive out of there with a good vehicle and low payments. .. More
by leo1782
Employees Worked With
javi
January 07, 2016
Javi, my angel! I just want to thank Javier for working as hard as he did to get me into my new baby, which I love so much!!!! His patience was out of this world and I just want to thank Javier for working as hard as he did to get me into my new baby, which I love so much!!!! His patience was out of this world and he never once had a bad attitude or anything negative to say, he stayed positive the entire time! He was so great I referred several people to him. Thanks Javi!!!!!! More
by Nikki22
Employees Worked With
Javi
January 07, 2016
amazed client! Amazed at how great my experience with Javi went. Very satisfied. I had the lowest credit possible and I couldn't make the biggest down payment but Ja Amazed at how great my experience with Javi went. Very satisfied. I had the lowest credit possible and I couldn't make the biggest down payment but Javi from the beginning said he would make it happen. And he did! I left so happy same day with my car. Not only that but made my monthly payment lowest possible to adjust to me. Happy client couldn't ask for better service. More
by amandaangulo
Employees Worked With
Javi
January 07, 2016
So amazing ! Thank you Javi ! I never write reviews but Javis patience and superb customer service deserves one. I was reccomended to the sales rep Javi by one of my coworkers. Sh I never write reviews but Javis patience and superb customer service deserves one. I was reccomended to the sales rep Javi by one of my coworkers. She talked wonders about him, now I understand why. He made this a smooth and easy process. From the huge car selection, to dealing with my credit problem he made everything a walk in the park. Javi is the definition of customer service along with his colleagues as well. Couldn't be happier with my purchase & will be purchasing all my cars from him. I recommend him and Florida fine cars to all of my coworkers and family members. Thank you Javi ! More
by Lauraaacamila
Employees Worked With
Javi
