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Florida Fine Cars Miami
Miami, FL
4,154 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,154 reviews
January 07, 2016
Monster deal 😄 Our great experience began long before we arrived at the dealer on Jan 1st as we enjoyed our movie night at home i texted Javi to make an appointment Our great experience began long before we arrived at the dealer on Jan 1st as we enjoyed our movie night at home i texted Javi to make an appointment not expecting a reply to my surprise in less than a minute we heard back from him. I has very detailed with what our needs were and about our current financial status. His reply was "don't worry I got you". It was a long day, i wont lie with all 3 of our boys there (10,5 and 1) but he did everything within his possibilities to make the whole experience a pleasant one. He found our car, and over some empanadas and mango juice we made a deal. We honestly never felt like clients, he treated us all as family. Will reccomend him personally to anyone we can. Other people we encountered were also very nice our finance guy, the shop director and reception lady at the shop. Nice clean facilities More
by Mrtorresaaa
Employees Worked With
Javi "el mostro"
January 07, 2016
Awesome experience Super content with Javi "El Mounstro". Very professional and knowledgeable. Made the buy for my first car very easy for me. I am already recommending Super content with Javi "El Mounstro". Very professional and knowledgeable. Made the buy for my first car very easy for me. I am already recommending him to my friends and family. I will be back to buy my son his first car also. More
by Javi38
Employees Worked With
Javi "El Monstro"
January 07, 2016
Amazing Me and my family have nothing b but good things to say about Javier the sales man he was very polite got us what we asked for and was very helpful. Fr Me and my family have nothing b but good things to say about Javier the sales man he was very polite got us what we asked for and was very helpful. From a scale on 1-10 Javier was an 11 he didn't his absolute most best couldn't be any more happier with my purchase. Thank you florida fine cars and thank you Javier. More
by Cindy5274
Employees Worked With
Javier
January 07, 2016
Amazing experience Javi was amazing he made the experience so easy and smooth! It felt like family! He listen to my needs and found exactly what I was looking for! I wil Javi was amazing he made the experience so easy and smooth! It felt like family! He listen to my needs and found exactly what I was looking for! I will definitely recommend him and this dealership in the future! He made me a customer for life! More
by Elizabeth Mestre
Employees Worked With
Javi
January 07, 2016
Florida fine cars miami gardens, they are big liar!!! I bought a used 2013 infiniti JX35 on 11/21/2015 and NEVER buy again from florida fine cars and never recommend anyone!!! I am pretty sure they knew t I bought a used 2013 infiniti JX35 on 11/21/2015 and NEVER buy again from florida fine cars and never recommend anyone!!! I am pretty sure they knew the problem but didnt say anything because money means everything for them!!! More
by Yasinsims
Employees Worked With
Gabriel Nzabonimana
January 07, 2016
Best experience ! If you are looking for a nice used car, this is the place, and Javi is your guy! Ample inventory and a lot of cars still under factory warranty. In th If you are looking for a nice used car, this is the place, and Javi is your guy! Ample inventory and a lot of cars still under factory warranty. In the past 4 months I bought 2 cars, a C250 for my wife and a Cadillac XTS for me . Since day one I met Javi, he made me feel like family, making the experience and the long hours at the dealer very easy. Definitively the most honest, charismatic and professional sales person that I know. Champ, for sure you have earned my future business and more trophies. Best experience ever ! More
by Willofishy
Employees Worked With
Javi ( El Monstruo )
January 07, 2016
Exceptional Excellent service!!! Javi is an exceptional salesman, definitely recommend his services to my friends!!!!! No one else better for the job then Javi. K Excellent service!!! Javi is an exceptional salesman, definitely recommend his services to my friends!!!!! No one else better for the job then Javi. Keep up the good work Javi!!! More
by Mcmullt1
Employees Worked With
Javi
January 07, 2016
Fun buying experience My wife, son and I went to this place to find my son's first car, Tyrone was exceptional and very patient, we drove about 10 different cars trying to My wife, son and I went to this place to find my son's first car, Tyrone was exceptional and very patient, we drove about 10 different cars trying to get my son's first car. He is happy with his Honda and we are happy as well. Thank you Tyrone and Jose for all the help we had More
by alroca326
Employees Worked With
Tyrone, Jose.
January 07, 2016
Kelly Wallace and Darryl from finance! Team Awesome Great costumer service from my sales person kelly wallace... Her and Darryl from finance went above and beyond to make sure i got the best deal and aw Great costumer service from my sales person kelly wallace... Her and Darryl from finance went above and beyond to make sure i got the best deal and awesome car.. So happy i drove off with my 2015 with very low miles.... More
by Happy Mom
Employees Worked With
kelly wallace sales Darryl finance manager
January 07, 2016
awsome!!! Great experience. They made it happen despite my awful credit I'll recommend this guy's to anyone javi and his team will gurantee to make sure you dri Great experience. They made it happen despite my awful credit I'll recommend this guy's to anyone javi and his team will gurantee to make sure you drive out of there with a good vehicle and low payments. .. More
by leo1782
Employees Worked With
javi
