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Florida Fine Cars Miami
Miami, FL
4,155 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,155 reviews
January 21, 2016
Awesome service Leo was very helpful and kind. It was late and he still didn't rush me. He was very patient. I received the car of my dreams!!!!! Leo was very helpful and kind. It was late and he still didn't rush me. He was very patient. I received the car of my dreams!!!!! More
by Jaibar
January 19, 2016
Mercedes experience Alin sokolowsky Is a great person with Great service , bilingual , not pushy very attentive sales person ... I highly recommend him for future car pur Alin sokolowsky Is a great person with Great service , bilingual , not pushy very attentive sales person ... I highly recommend him for future car purchases and to all my friends and family .. More
by Junior
Employees Worked With
Alin sokolowsky , Alin Sokolowsky
January 19, 2016
Car Salesman of the Year goes to Eddy I would recommend everyone I know to buy a car through through Eduardo at Florida Fine Cars. This dealership definitely has an asset in this young guy I would recommend everyone I know to buy a car through through Eduardo at Florida Fine Cars. This dealership definitely has an asset in this young guy. Definitely was a breath of fresh air from the typical car salesman, kept all his promises and made sure I drove away in a car I loved at an awesome price. Give this dude a promotion and a raise, He deserves it. He is going far. More
by ledulang
Employees Worked With
Eduardo , Eduardo Yoma
January 19, 2016
First Best Experience Car Shopping Highly Recommended We felt very welcomed at this dealership. I believe they truly wanted us to have the best car buying experience. I realize that I might asked too many We felt very welcomed at this dealership. I believe they truly wanted us to have the best car buying experience. I realize that I might asked too many questions, but our sales person was very patient and at some points made a few funny jokes. Without doubt we will come back here again. Thank you. Sales representative, Javi EL MONSTRO, was not pushy or aggressive, which is a huge plus . He focused to find the way to help me out with the best deal and walkout that night with a good deal solution. We were approved , and I was surprised at how speedy the entire process was (especially the paperwork). I wasn't given the usual negotiating treatment. Overall, a good experience, and great if you're pressed for time or circuntances. Entire process from decision to closing took under an hour definitely can said that i walked out excited overly happy. More
by Sue0522
Employees Worked With
Javi EL Monstro, Frank Coker , Jhon Clark, Frank Coker, Javier Zambrana
January 18, 2016
Very helpful!! Honestly I would recommend anyone to come here. Not only is the price affordable but the employees are honest and very kind. Tyrone was the one who he Honestly I would recommend anyone to come here. Not only is the price affordable but the employees are honest and very kind. Tyrone was the one who helped me and He went above and beyond to get me the right car!! Great service and very helpful More
by Garciakass1
Employees Worked With
Tyrone , Tyrone Thompson
January 17, 2016
I'm So Happy The experience with Donald Jarrett the salesman was phenomenal. He made the purchased of my vehicle very easy and made sure we didn't leave until I wa The experience with Donald Jarrett the salesman was phenomenal. He made the purchased of my vehicle very easy and made sure we didn't leave until I was satisfied. He was very patient, detailed and knowledgeable of what I wanted. My Husband and I had nothing but kind words to say. I literally got emotional, because I have never had the best experience with purchasing a vehicle without negative outcome. This by far is the BEST. Jose Zamora the finance Manager was Awesome. He explained all the paperwork got me the best deal him and Donald. The both of them was a tag team made in heaven. They took real good care of me. I was not expecting to leave Florida Fine Cars Miami with my Dream SUV, but they made it ALL POSSIBLE. I will make sure send my friends and family to them. Many BLESSINGS TO THEM BOTH. More
by MsMiamiChix_2U
Employees Worked With
Donald Jarrett (Sales Manager) and Jose Zamora (Finance Manager), Donald Jarrett
January 17, 2016
Great salesman great service My experience at this dealership surpassed my expectations. My salesman Javi helped me choose a great car , with not so great credit. I will send all My experience at this dealership surpassed my expectations. My salesman Javi helped me choose a great car , with not so great credit. I will send all my friends and family over . I couldn't be happier More
by Meli120
Employees Worked With
Javi El Monstro, Frank Coker, John Clarke, Frank Coker, Javier Zambrana
January 17, 2016
The prices were worth it He was very honest and I didn't feel like I was trapped with prices and contracts. I like that about the dealer aren't like other dealer I would recom He was very honest and I didn't feel like I was trapped with prices and contracts. I like that about the dealer aren't like other dealer I would recommend to any one More
by Vcortez_14
Employees Worked With
Alin S
January 15, 2016
Buying a car from Alaska I was in the process of relocating from Alaska to Key West and needed a car. Roman was there every step of the way and ensured the process was fun and I was in the process of relocating from Alaska to Key West and needed a car. Roman was there every step of the way and ensured the process was fun and I ended up with the car I wanted for the right price. Well done Roman! Would use this dealer again and will refer my friends and colleagues to this dealer. More
by Sreisdorf
Employees Worked With
Roman, Roman Zenin
January 15, 2016
2013 VW Passat sold by Matthew Heroux Matthew has made a great job in finding me my first ever car. He was kind, showed great spirit and knowledge and, most importantly, made me become a h Matthew has made a great job in finding me my first ever car. He was kind, showed great spirit and knowledge and, most importantly, made me become a happy and longterm customer of Florida fine cars! I really appreciated his great work during the whole sale. Not only did he know every detail of each car we looked at, he also was a big help in finding the right car type. Thank you very much again!! More
by 2013 VW Passat sold by Matthew Heroux
Employees Worked With
Matthew Heroux, Matthew Heroux
