Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Florida Fine Cars Miami
Miami, FL
4,039 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
Filter Reviews by Keyword
By Type
Showing 4,039 reviews
January 17, 2016
Great salesman great service My experience at this dealership surpassed my expectations. My salesman Javi helped me choose a great car , with not so great credit. I will send all My experience at this dealership surpassed my expectations. My salesman Javi helped me choose a great car , with not so great credit. I will send all my friends and family over . I couldn't be happier More
by Meli120
Employees Worked With
Javi El Monstro, Frank Coker, John Clarke, Frank Coker, Javier Zambrana
January 17, 2016
The prices were worth it He was very honest and I didn't feel like I was trapped with prices and contracts. I like that about the dealer aren't like other dealer I would recom He was very honest and I didn't feel like I was trapped with prices and contracts. I like that about the dealer aren't like other dealer I would recommend to any one More
by Vcortez_14
Employees Worked With
Alin S
January 15, 2016
Buying a car from Alaska I was in the process of relocating from Alaska to Key West and needed a car. Roman was there every step of the way and ensured the process was fun and I was in the process of relocating from Alaska to Key West and needed a car. Roman was there every step of the way and ensured the process was fun and I ended up with the car I wanted for the right price. Well done Roman! Would use this dealer again and will refer my friends and colleagues to this dealer. More
by Sreisdorf
Employees Worked With
Roman, Roman Zenin
January 15, 2016
2013 VW Passat sold by Matthew Heroux Matthew has made a great job in finding me my first ever car. He was kind, showed great spirit and knowledge and, most importantly, made me become a h Matthew has made a great job in finding me my first ever car. He was kind, showed great spirit and knowledge and, most importantly, made me become a happy and longterm customer of Florida fine cars! I really appreciated his great work during the whole sale. Not only did he know every detail of each car we looked at, he also was a big help in finding the right car type. Thank you very much again!! More
by 2013 VW Passat sold by Matthew Heroux
Employees Worked With
Matthew Heroux, Matthew Heroux
January 15, 2016
Easy Going and Smooth Flowing I had a wonderful experience, and I had been around the block. I didn't get the run around straight forward and considerate. I almost gave up on buyin I had a wonderful experience, and I had been around the block. I didn't get the run around straight forward and considerate. I almost gave up on buying a car until I arrived at Florida Fine Cars, Miami. From the moment I walked in the courteous staff attended me, Everything handled in an efficient and timely manner, and I was in and out seamlessly. No waiting at all. Thank you David and Freddy. More
by Skrustikdriver
Employees Worked With
David Fabars and Freddy Duran, David Fabars
January 15, 2016
Alin Sokolowsky is the Best Tuve una experiencia única mejor servicio y mejores precios que en cualquier otro lugar y la atención fue de primera el vendedor Alin Sokolowsky sup Tuve una experiencia única mejor servicio y mejores precios que en cualquier otro lugar y la atención fue de primera el vendedor Alin Sokolowsky supo responder todas mis preguntas y me dio excelente servicio lo recomiendo a cualquiera gracias florida fine cars y gracias alin y freddy en financiamiento More
by carlos pardo
Employees Worked With
Alin Sokolowsky, Alin Sokolowsky
January 15, 2016
Excellent Customer Service Eduardo was our salesperson and he went above and beyond to make our car shopping an excellent experience. You've earned salesman of the year. Eduardo was our salesperson and he went above and beyond to make our car shopping an excellent experience. You've earned salesman of the year. More
by alaunique
Employees Worked With
Eduardo Yoma, Eduardo Yoma
January 13, 2016
Awesome salesman David Farbars is an incredible salesman my that Provides the ultimate customer care! It is it a pleasure to find represenatives that understands the n David Farbars is an incredible salesman my that Provides the ultimate customer care! It is it a pleasure to find represenatives that understands the need of people. It is there my expectations that David be represented by exemplary customer relations. The pleasure was indeed mine! More
by Tonywhit
Employees Worked With
David Farbars and Jose Zamora, David Fabars
January 13, 2016
Excellent service Great experience. Staff went above and beyond In assisting us. Would recomend this dealership to anyone considering it. Sales person was very patien Great experience. Staff went above and beyond In assisting us. Would recomend this dealership to anyone considering it. Sales person was very patient and helpful we felt very comfortable making a decision on the right car. More
by Zrs
Employees Worked With
William Santiago, William Santiago
January 13, 2016
Helpful. The salesman was very helpful in getting me into the car I wanted despite my situation. However I didn't like the fact that he discussed my personal c The salesman was very helpful in getting me into the car I wanted despite my situation. However I didn't like the fact that he discussed my personal credit matters with a friend that came along with me. That should have been private. That was the only downside. Other than that I am very pleased with my purchase and do recommend them. More
by Java Metallica
Employees Worked With
Alvin, Daryl (finance)
