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Florida Fine Cars Miami
Miami, FL
4,159 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,159 reviews
February 18, 2016
the wait was very long but the service was excellent The wait was very long but the service was 100% excellent both Stephen Fusillo and Robert Giorgetti. My husband and I really appreicate the great se The wait was very long but the service was 100% excellent both Stephen Fusillo and Robert Giorgetti. My husband and I really appreicate the great service we received. again the wait was unbearable long but in the end we got a good deal on the car. More
by clothelln123
Employees Worked With
excellent service especially Robert Giorgetti, Stephen Fusillo, Robert Giorgetti
February 17, 2016
Pretty good Good prices in a relaxed atmosphere. Sticker price is what you pay for vehicles in the "as-is" condition. My car wasn't the best taken car of by the p Good prices in a relaxed atmosphere. Sticker price is what you pay for vehicles in the "as-is" condition. My car wasn't the best taken car of by the previous owner, but for what Florida Fine Cars was selling it for, it was worth the price. I had to top off the radiator with coolant and there was a pretty bad patched tire, but this was the car I was looking for - something with minor defects allowing it to be reduced in price. Best of all about this place is no dealer fees or having to haggle a price. I could never get a hold of the cashier to receive my registration, but Kelly the sales rep who sold me the car was very helpful. More
by harry henderson
Employees Worked With
Kelly Wallace
February 17, 2016
Excellent Service ! Best experience buying a car with Marcial !! Extremely helpful, courteous always with a big smile, my husband left very happy and we will come back Best experience buying a car with Marcial !! Extremely helpful, courteous always with a big smile, my husband left very happy and we will come back for sure !!! Thanks to make him feel great, explaining all the steps and not rushing, truly an Incredible expirience ! More
by Familia1234
Employees Worked With
Marcial Ferreira
February 17, 2016
Great! I had a great and quick experience with florida fine cars. Saw the car on the internet and by noon the next day it was mine. Very happy with the over I had a great and quick experience with florida fine cars. Saw the car on the internet and by noon the next day it was mine. Very happy with the over all experience and dealer. My sales associate was Mike Williams who was very helpful and knowledgeable. More
by d.blaise
Employees Worked With
Michael Williams
February 16, 2016
great experience My first time there and it was amazing greg did everything in his power for me to get a new 2015 with no credit thanks My first time there and it was amazing greg did everything in his power for me to get a new 2015 with no credit thanks More
by von305
Employees Worked With
Greg Brown
February 16, 2016
best customer service Sales manager lauding and Jose z the financing manager really helped out alot was there less than 2 hours they helped me with the financing and the ca Sales manager lauding and Jose z the financing manager really helped out alot was there less than 2 hours they helped me with the financing and the car fax of the car More
by Jonathan7194
Employees Worked With
Jose z, laudin cruz
February 16, 2016
Excellent customer service! I was completely satisfied with my experience at Florida Fine Cars. Gabriel did an outstanding job with his patience to help me pick out the right car I was completely satisfied with my experience at Florida Fine Cars. Gabriel did an outstanding job with his patience to help me pick out the right car of choice. Freddy was a real magician in helping me get financed at a great price and interest rate. I highly recommend anyone in need of a great used vehicle to checkout Florida Fine Cars... make sure to ask for my friend Gabriel. More
by Ademesier
Employees Worked With
Gabriel Nzabonimana, Freddy Duran, Darryl Garib
February 16, 2016
Amazing My experience purchasing my car was great. I was greeted with amazing customer service and they had a wide selection of cars to choose from. I had bee My experience purchasing my car was great. I was greeted with amazing customer service and they had a wide selection of cars to choose from. I had been to a few other dealers and this one had the best prices by far for the car I was looking for. I would recommend this dealership to any one. More
by Daniibellaa
Employees Worked With
Alin Botez
February 16, 2016
Second time customer Marcial was extremely patient and knowledgeable, we came looking for a family car and he put us in a vehicle that both my husband and I would both be Marcial was extremely patient and knowledgeable, we came looking for a family car and he put us in a vehicle that both my husband and I would both be happy with. Everyone was very nice and helpful, we will be coming back to buy our next car for our college freshman. Thank you and it was the pleasure coming here the first time and even better the second time, very impressed with Florida Fine motors and Marcial! More
by CarolMig
Employees Worked With
Marcial Ferreira, Israel Moryosef
February 16, 2016
Great experience Had a great experience. First time car buyer and it was quick and fast. I got the car of my dreams at a price reasonable for me , thanks to Greg and r Had a great experience. First time car buyer and it was quick and fast. I got the car of my dreams at a price reasonable for me , thanks to Greg and rob from financing.... More
by Moluv18
Employees Worked With
Greg Brown, Robert Giorgetti
