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Florida Fine Cars Miami
Miami, FL
4,159 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,159 reviews
February 21, 2016
Trustworthy Sales Manager with Integrity As a fellow Sales Manager I can say from my personal experience treated that William Santiago treated me as I would treat my own clients. That experie As a fellow Sales Manager I can say from my personal experience treated that William Santiago treated me as I would treat my own clients. That experience is hard to come by as I hold very high standards for my self. The dealership overall is also very professional and facilitates a relaxed, straightforward and honest experience. More
by Jcollins7549
Employees Worked With
William Santiago, Kelly Wallace, Darryl Garib
February 20, 2016
Two thumbs up!! It was my 1st time financing a car, I went to Florida Fine Cars, where I was instantly greeted by Sergio. He was very friendly & professional. He help It was my 1st time financing a car, I went to Florida Fine Cars, where I was instantly greeted by Sergio. He was very friendly & professional. He helped me find the perfect car for me. I'm very glad I came here, and will definitely recommend this dealership to all of my friends & family. More
by chevyjay03
Employees Worked With
Sergio Noyola
February 20, 2016
Great Service with a Smile The purchase of my Chevrolet Equinox from Kelly Wallace was so easy. I discussed what I was looking for and she showed me options available upon arriv The purchase of my Chevrolet Equinox from Kelly Wallace was so easy. I discussed what I was looking for and she showed me options available upon arrival. She was informative and handled the purchase from start to finish very efficiently. Thank you for your professionalism! More
by Kami
Employees Worked With
Kelly Wallace
February 20, 2016
Best car buying experience!! I would recommend Florida fine cars if you're looking to buy a luxury car at great price. The staff is excellent!!! I would recommend to friends and f I would recommend Florida fine cars if you're looking to buy a luxury car at great price. The staff is excellent!!! I would recommend to friends and family. More
by sunni
Employees Worked With
Ben Pescuo helped with my insurance issues.. Great!!, Alin Sokolowsky, Israel Moryosef
February 20, 2016
great and nice salesman It was an astonishing experience at the dealership with this guy. I was impressed by his courage, expertise and wisdom. Despite several difficulties h It was an astonishing experience at the dealership with this guy. I was impressed by his courage, expertise and wisdom. Despite several difficulties he was able to find me a nice car and he advocates for me. Thank you Alin More
by jenana
Employees Worked With
Alin Botez
February 19, 2016
Easy, quick and painless!! Stephen F. handle us like a seasoned professional. Will I be back...YES! My title says it all. First time buyer but not my last!! Stephen F. handle us like a seasoned professional. Will I be back...YES! My title says it all. First time buyer but not my last!! More
by Ljlissette
Employees Worked With
Stephen Fusillo
February 19, 2016
Excellent! I can't ask for better! I STRONGLY reccomend this store especially because of the excellent service I love mikey and will recommend anyone to go strai I can't ask for better! I STRONGLY reccomend this store especially because of the excellent service I love mikey and will recommend anyone to go straight to him. In my experience here I had best service I ever had from anywhere!! More
by Leen123
Employees Worked With
Michael Williams
February 19, 2016
THANK YOU Gabe you sent above and beyond for me to get the car I wanted ! Provided information about everything I needed to know and I never once had to ask a q Gabe you sent above and beyond for me to get the car I wanted ! Provided information about everything I needed to know and I never once had to ask a question you had them all answered ! If anybody is looking for a car I would definitely recommend you as the go to person ! Thank you a million times ~Brit More
by China21
Employees Worked With
Gabriel Nzabonimana
February 19, 2016
Phenomenal experience First time visiting Kelly assisted me and my mom with finding her car she was very adamant about us leaving with a car and that's what we did . C First time visiting Kelly assisted me and my mom with finding her car she was very adamant about us leaving with a car and that's what we did . Can't wait to return! More
by Zaricka23
Employees Worked With
Kelly Wallace
February 19, 2016
Quick and easy process with straightforward prices While doing some heavy research on both Autotrader and Truecar I kept seeing the name Florida Fine Cars coming up. What really got me looking into th While doing some heavy research on both Autotrader and Truecar I kept seeing the name Florida Fine Cars coming up. What really got me looking into this dealer was that the cars shown on Truecar were all listed below the "great price" threshold. Usually that's a clear indicator that the dealer is withholding hidden fees but not Florida Fine Cars. With no hidden fees and a straightforward price they had, by far, the lowest prices on similarly listed cars. This huge price disparity between the other dealers worried me at first. I was expecting another shady experience at just another of Miami's many hole-in-the-wall dealerships. I was wrong. Florida Fine Cars definitely surprised me with their cleanliness, stock and professionalism of the staff. I was helped by Kelly Wallace during my visit and was made to feel important and welcome. At no point did I feel like I was being pressured into any particular car. On the contrary, she made efforts to try and help me find something within my budget. This only being possible because of the large inventory they carry at the lot; something that surprised me. My visit there was by far the most pleasant and least painful experience I've had at a dealer. I'd definitely recommend them to anyone in the market for a car. Thanks Kelly. And thanks Florida Fine Cars. More
by JustBoughtACaddy
Employees Worked With
Kelly Wallace
